G.E.S Reviews 64

Can’t fault Gordon when it comes to dealing with my annual boiler service. Always prompt, clean and tidy and really takes care of his customers. Pricing is always reasonable and transparent. No hidden surprises. I can highly recommend. Lovely personable guy and entirely trustworthy. Thank you Gordon

Fitted a brand new boiler beginning of last year for our landlord ATAG. That was great no issues. After care, has been diabolical. Landlord has tried numerous times to ask him to come look at fault with system etc. Been numerous days been told attending to be told each time either he hasn't been in touch and just not showed or cancels it last second. Basically once boiler is in and money is paid after that no interest.

Replaced old heating with water tank to Atag combi as advised best to have. Did a great job. Listened to my ideas and changed initial plans for pipe work. Friendly and approachable. Just had 1st service May 25 and just as pleased.

Excellent service. Phoned on morning with problem with boiler. He knew problem straight away. Promised to come late afternoon but came earlier. Very polite,fixed within an hour at great price. Very friendly and professional. Wouldn't use anyone else. Highly recommended.

I called Gordon on Saturday morning to fix a boiler. He carried out a thorough check and condemned it. New one installed by Wednesday. V. professional.

Gordon provided us a prompt quote and excellent service when he replaced our boiler. We will definitely use Gordon again

Gordon was great, very friendly and efficient

Bought a new build home and never prioritised the boiler service, surely it’s not that important it was brand new. How wrong I was. I noticed a small leak and contacted Gordon Elliot Solutions requested a service and mentioned the leak. Communication was pretty much instant and booked me in straight away and gave a price up front for the service. He’s friendly and professional and explained everything really well including the importance of a yearly service. Gordon has now set up a yearly reminder for me so I won’t forget or put it off. Thank very much definitely recommend

Gordon came out assess our boiler when in it started leaking. He was very thorough and explained what was going on, also given other helpful insights into the set up of our plumbing. He was able to fix the issue and has since been in touch to check everything is running ok. I couldn't be happier with the service and will definitely be using Gordon from this point onwards. 100% recommend.

Another engineer let me down and Gordon was recommended from a neighbour. He came around and gave me lots of information about the options I had for a new boiler. A quote arrived the same evening with the options discussed, I went with an ATAG boiler with a 12 year warranty as this was the best option for my budget. Everything was soon arrange and boiler installed efficiently despite it being a bit tight for space in the boiler cupboard. Gordon got around all obstacles and was informative throughout the install. I am very pleased with the service provided and have recommended him already to another neighbour

Excellent communication from start to finish from Gordon. I went with the ATAG boiler and I’m very impressed so far.
We had an old boiler removed from an upstairs room and the new ATAG boiler fitted into the garage, very neat and tidy workmanship and worked around other trades people with no problem.
Would definitely recommend Gordon 👍

We had our boiler pack in, and straight from the first conversation with Gordon, he was generous with his time and advice to help us decide which was the best boiler for us.

Gordon and his team quickly assembled to get the new boiler in, especially with the weather so cold at the time.

We will only use Gordon from now on, he's reliable, engaging, professional, hard worker.

Thanks again all at GES!

Gordon has been brilliant right from the start… from us randomly asking for his help outside screw fix to him coming round that night, helping us & giving us advice! We needed some work doing pretty quickly and Gordon managed to sort us out, he is so knowledgable and generally just a great bloke to speak too!
An all round great guy, friendly, really knowledagble, not one of those awkward workmen who don’t speak… he was lovely and chatted away while working and kept us up to date on progress and explained as he worked away what he was doing.
We’ve already asked him to come back and do some other odd jobs. Thanks Gordon!

Excellent service real friendly guy helped me out of a jam.

Gordon has been absolutely brilliant throughout the whole process of the new ATAG boiler installation. Initially advising on what and why this particular boiler would best suit our needs. The 18 year warranty is very reassuring, as it's a considered purchase. Gordon's work ethic is exemplary, arriving promptly and staying all day and well into Monday evening, ensuring the whole system was functioning properly. He then proceeded to explain and demonstrate how to operate it. Quite simply, if there's a gold standard for heating engineers.. Then Gordon Elliott is worth his weight in gold!! A more qualified, experienced, knowledgeable, personable plumber you could wish to meet!! Superb service from start to finish, from a lovely lad!! Couldn't recommend him more highly. Thank you so much for everything Gordon!!

Tado Installation

GES provided quick and reliable services installing our new TADO, went the extra mile helping link to our phone and not had an issue, everything working well.
Would highly recommend

Gordon visited our home at short notice to provide us with a gas safety certificate ahead of moving properties. Gordon is a great, friendly engineer ( even with children and especially dogs haha!) and very thorough with his work. He discussed everything with us and he will definitely be getting saved for future use at our new property! Thanks so much again!

After a prompt response to my initial enquiry, Gordon quickly scheduled an appointment to service my boiler.
He is both friendly and professional in his approach as well as being very thorough with safety checks too!
I was completely satisfied with the excellent service provided & would highly recommend!

Gordon installed a new boiler in our house, communication was 10/10 I felt so at ease he was so professional explaining everything he was doing, when the job was finished it was left clean and tidy I would definitely recommend, thank you for the peace of mind a good job done 👍

Brilliant experience from start to finish with G.E.S.
My boiler refused to work so Gordon came up to see what needed fixing..As it happened the boiler needed several parts ,and it was on todo list anyway for a shiny new one. We were given several choices and informative information for the supply of a new boiler. Gordon also gave us options for our tight budget. In the end we opted for the ATAG boiler which will provide 18 years warranty. It was most expensive option ,but just a little more for top of the range ..
Another important detail was that Gordon managed to install our boiler pretty quickly ,the guy was happy to install boiler while we were away on holiday. I can't tell you how good it felt to have a hot shower on our return..
On our return home Gordon came and set us up with the smart thermostat and explained all the important functions of the new boiler. Chap was easy to talk too and answered any questions I had..( I had a few!!). Gordon kept us informed on progress
while we were away, he even watered our plants!! Overall fantastic service ,highly recommend.