Condescending, canned responses by customer service. I asked about a $3.77 post-delivery surcharge. They said, my international package was 8 lbs instead of 5.4 lbs as shown on the label. I said, if t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They just raised there shipping to $20 a month Pro fee because I did 30 shipments in a month, lol With that said there platform is very easy to use but if you locked in to there Eco System, its ha... See more
Company replied
They suckered me back in. They approved my claim last time (although it took forever and me having to contact their offices directly), so I gave the a try again. 8 months later....here... See more
Company replied
like the convenience. dislike some of the features, getting stuck & trouble shooting
Company details
Written by the company
Shippo is a multi-carrier shipping provider that easily integrates into your workflow so you can manage and fulfill orders in one place — giving online sellers and logistics leaders more ways to maximize margins and efficiency across the entire fulfillment journey.
Shippo
Written by the company
- Deliver by design — at every stage of ecommerce complexity.
- Shippo works with the tools you already use to power shipping capabilities once exclusively reserved for retail giants. Now they’re yours, in one convenient app.
Best rates on the most carriers
Get the lowest cost on all the major carriers
Access over 85 carriers worldwide and best rates at each of them, including regional carriers others cannot provide.
Contact info
703 Market St, Suite 200, 94103, San Francisco, United States
- support@goshippo.com
- goshippo.com
3.6
Average
526 reviews
Replied to 46% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Convenient, Easy, and Saves!
Shippo is convenient and easy to use and saves a lot over going to the onsite shipping stores.
December 23, 2024
I love GoShippo
I love GoShippo, it makes shipping for my business so much easier. I just wish I could import a first name from the CSV!
December 19, 2024
I love Shippo
I love Shippo! I've never had an issue and feel like I'm getting great rates. The site is easy to maneuver!
December 18, 2024
Easy platform to use for all of my…
Easy platform to use for all of my mailing needs
December 24, 2024
I enjoy the ease of using Shippo to…
I enjoy the ease of using Shippo to create shipping labels. One problem I've noticed lately, though, is that the UPS label looks similar to the USPS label and that can be confusing to the shipper. Also the shipping address is small and might be challenging for some shippers to see. Just a thought. Otherwise, I LOVE your site.
December 23, 2024
Shippo is easy to use and saves money
Shippo is easy to use and saves money. I set it up easily with my POS and orders automatically appear in my Shippo account. I just add the package weight and dimensions and print the label. There are many options for shipping carriers and a variety of prices for shipping. This is an essential tool for my small business.
December 19, 2024
easy to navigate and easy to use
easy to navigate and easy to use. Well laid out and well organized.
Not at all like a government system.
November 22, 2024
Unprompted review
Great help when needed
Great help when needed. If not needed the process is so smooth and quick and you usually need help.
Great staff and excellence
December 11, 2024
Everything went okay until there a delay…
Everything went okay until there a slight error when wanting to edit something. But the system and I figured it out.
December 9, 2024
Simplified Shipping for Small Businesses
Shippo is simple and very customizable. Rates are excellent with all of the major carriers, with many options for expedited delivery or cost-savings. Have used their software to ship hundreds of packages and have been very satisfied with their service.
December 24, 2024
Go shippo is awesome
Go shippo is a great platform for shipping! I use it for my small business several times a week. Its user friendly and makes shipping a breeze
December 24, 2024
The simplicity and convenience of your…
The simplicity and convenience of your site and very user friendly.
November 15, 2024
Easy using website
December 18, 2024
Easy to use and saves a lot of money.
December 24, 2024
The app is self explanatory
The app is self explanatory, quick, and provides several shipping options.
December 24, 2024
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