It's been almost a year dealing with this. Still haven't gotten my money back, only a lot of new emails how i have to write a review to be able to get my money back. Customer service is good in a way... See more
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See what reviewers are saying
Zoe was willing to help me cancel my account.. She was so friendly and very good customer service.. I hope all will go well since she's handling my case as i subscribed by mistake and will definitely... See more
I'm impressed with how quick I received a reply and Carmen from the escalation team, has been so helpful. The issue has been addressed and I've had great communication from the beginning. Thank y... See more
The company had made an effort regarding my concern and genuinely has refunded me fee which has been deducted by an error . They did resolve the issue on the first instances upon explanation Thank... See more
3.9
Great
406 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick Response from Diamond on…
Quick Response from Diamond on complaint.
January 12, 2025
Unprompted review
Kenny responded very promptly to query.
January 11, 2025
Unprompted review
Issue resolved quickly thank you
January 11, 2025
Unprompted review
Issue Addressed
I was given the incorrect information and not aware i will be debited every 3rd day however today Anne reached out to me and surprised me with great empathy and service which I truly appreciate.
November 24, 2024
Unprompted review
Nice handling
January 9, 2025
Unprompted review
Declan was so helpful and quick to…
Declan was so helpful and quick to respond,I do appreciate
January 7, 2025
Unprompted review
Thank you for reaching out on me and…
Thank you for reaching out on me and solving my problem after all the stress
January 3, 2025
Unprompted review
Problem solved.
January 1, 2025
Unprompted review
Good service from Sarra
January 2, 2025
Unprompted review
Thank you Edith
January 2, 2025
Unprompted review
Good company and received great help…
Good company and received great help from Marc
December 24, 2024
Unprompted review
Jas customer service
Jas was Very friendly and knowledgeable consultant. Quick responses. Tried to sort out the problem until the end and offered a solution.
December 21, 2024
Unprompted review
Great to actually speak to a human…
Great to actually speak to a human rather than a bot. Thank you
December 21, 2024
Unprompted review
I did not intend to subscribe to this…
I did not intend to subscribe to this service.
I requested a cancellation and a refund.
Phoebe contacted me, requested a review and on receipt of a good review they will refund my money.
December 18, 2024
Unprompted review
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