The worse Insurance broker ever , don’t deal with this people they just suck your money , and they taking your money from your bank account even though when the policy is canceled. Thief’s
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy go and was very helpful during short term planning. Genuine and updated system. Not like other insurance who makes life harder for unwanted things. Thank you Got 2Insure for your service.
Company replied
Hii sir/madam I’m Radae M Kokobe I’m working with Amazon warehouse and I like my job and I have been working 3 years 7 months with Amazon and I have been driven 3 years without any accidents. Th... See more
Company replied
I wanted to transfer my vehicle insurance to another vehicle ,although it was impossible I got assistance from Aisha who was very friendly and polite. Not only was she kind,but she was most respect... See more
Company replied
Company details
- Insurance Broker
- also in
- Auto Insurance Agency
- Insurance Agency
- Insurance Company
- Personal Insurance Company
Written by the company
Car insurance how it should be. Saving your money without cutting your cover. We understand your needs to find the policy that's right for you – at the best possible price.
Contact info
Ridgeland House, RH12 1DY, Horsham, United Kingdom
- feedback@got2insure.com
- got2insure.com
3.5
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was good and best price
August 12, 2023
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We aim to provide the best in industry product and service experience to all our customers.
Thank you for the great review.
Kind regards,
Got2Insure
Advertisement
I start few days ago.i thought the company was amazing.
I only have weekend experience.so far it's 😊👍
August 11, 2023
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We aim to provide a great customer service experience and support.
Thank you for the great review.
Kind regards,
Got2Insure
Great and well good
August 16, 2023
Reply from Got2Insure
Hi,
Thank you for taking the time to leave a review – it’s much appreciated!
We are glad that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
Absolutely disgusting company
Absolutely disgusting company. Wouldn't even give them one star if I had the choice. Completely unprofessional, disgraceful attitudes. Keep you on hold and pass you back and forth through departments just to wind the time down till they close and their phone lines go dead. You ask to speak to a manager and simply get told no, even tho it's made clear how imperative the situation is. Any so called manager you do speak to isn't actually a manager because they have no authority and no sway over anything they're there to just shut you up.
There isn't a single person who you can understand completely, they have no heart and take nothing into consideration other than how much money they can get from you. They take money from your account without authorisation, they lie to you just to get you off the phone, they mute the call and leave you sat there just so you'll hang up.
I generally and honestly think this is the worst company I've ever had to deal with. Would not recommend to anyone who's reliant on an honest and respectful car insurer. The worst of the worst.
August 15, 2023
Unprompted review
Reply from Got2Insure
Hi Danny,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We apologise that we have not met your expectations.
We take all feedback seriously and continually review our product offering and our customer service.
Please email your policy number to feedback@got2insure.com and we can review this further for you.
Kind regards,
Got2Insure
Insurance not updated on askmid
August 12, 2023
Reply from Got2Insure
Hi Sanal,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We apologise that we have not met your expectations.
We take all feedback seriously and continually review our product offering and our customer service.
Please email your policy number to feedback@got2insure.com and we can review this further for you.
Kind regards,
Got2Insure
Advertisement
Reply from Got2Insure
Hi,
Thank you for taking the time to leave a review – it’s much appreciated!
We are glad that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
It was easy to get insurance with them
August 3, 2023
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We are happy that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
Very good id a good insurance
August 8, 2023
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We are happy that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
Their service is good and reliable
August 7, 2023
Reply from Got2Insure
Hi Vongai,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We aim to provide a great customer service experience and support.
Thank you for the great review.
Kind regards,
Got2Insure
Advertisement
Great customer service
August 5, 2023
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We aim to provide a great customer service experience and support.
Thank you for the great review.
Kind regards,
Got2Insure
Very easy to buy and reliable
August 4, 2023
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We are happy that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
That was good
August 3, 2023
Reply from Got2Insure
Hi,
Thank you for taking the time to leave a review – it’s much appreciated!
We are glad that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We aim to provide a great customer service experience and support.
Thank you for the great review.
Kind regards,
Got2Insure
Advertisement
Every thing is perfect.
July 25, 2023
Reply from Got2Insure
Hi Niloo,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We are happy that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
Best experience ever would definitely…
Best experience ever would definitely continue woth you guys
July 24, 2023
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We aim to provide the best possible customer service experience and support.
Thank you for the great review.
Kind regards,
Got2Insure
Good customer service
July 20, 2023
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We aim to provide a great customer service experience and support.
Thank you for the great review.
Kind regards,
Got2Insure
Do not use this company absolutely…
Do not use this company absolutely useless my car got deemed a total loss and they afford me 1440 for the car the wanted to deduct 800 pound excess fee and i couldnt buy my car back like what the hell is even the point of bieng insured with these guys i can sell this car the way it is with the cat for 2500 pound absolute mockrey this company then when you make a claim every single department has a diffrent number STRONGLY ADVISE do not use this company !!
July 31, 2023
Unprompted review
Reply from Got2Insure
Hi Raheem,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We apologise that we have not met your expectations.
Please email us the claim and policy number to feedback@got2insure.com and we can review this further for you.
Kind regards,
Got2Insure
Advertisement
Reply from Got2Insure
Hi,
Thank you so much for taking the time to leave a review – it’s much appreciated!
We are happy that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
Reply from Got2Insure
Hi,
Thank you for taking the time to leave a review – it’s much appreciated!
We are glad that you chose to start your cover with us.
Thank you for the great review.
Kind regards,
Got2Insure
I am very disappointed
I am very disappointed. I am on second year with this company and I made a claim for my windscreen, is more then 1 month and I don’t have any answer. I call them many times and I send them emails also but they just ignore it.
July 17, 2023
Unprompted review
Reply from Got2Insure
Hi Andreea,
Thanks for taking the time to leave this review.
We are sorry to hear about the claims experience you have had - I have chased this up with our claims team and partners. We WIll be in touch soon regarding this.
Thanks again for leaving this feedback - this helps us improve our service for you and other customers.
Best wishes,
Got2Insure
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.