I ordered a bunch of skincare products that did not arrive. I kept emailing and initially, someone did reply and say they were on their way just delayed, and then afterwards the email and the website... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scam! I purchased some health products and had a 12 week wait for the items. In the meantime I'd had several large sums taken from my account - this site had set up a direct debit. I didn't realise it... See more
I ordered vitamins months ago and they have still not arrived. I checked today and their website is not available. I guess what thet say about it being a scam is true and having been found out they... See more
I'm changing my previous one star review, which was similar to many posted here. After two weeks of zero communication, I sent them a strongly worded email to which they replied that there were supply... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Waited 6 weeks, got a refund. polite emails.
I waited a very long time for the order. Gotamins did respond in good time to my requests and I politely continued to wait for their stock to be refilled, but after 6 weeks I decided it was too long. They refunded my money quickly, so I have given 2 stars - One for responding politely and quickly and another for refunding the order in a timely fashion.
Order did not arrive
Order did not arrive. As others told delay. Aug 2022
SCAM
SCAM! Do not order. Says there is a delay on order then they never come. I Cancelled the order and have never had my money back. This was over a month ago
SCAM
SCAM - no dispatch , said transport was delayed. I cancelled the order and requested the refund which sureley will not come based on all comments here. Already 2 weeks and money should have transfered
I'm changing my previous one star…
I'm changing my previous one star review, which was similar to many posted here. After two weeks of zero communication, I sent them a strongly worded email to which they replied that there were supply issues relating to my order. I sent them a subsequent email asking for a refund and telling them that I felt that the way they handled their business was unethical. This morning I received my refund. I urge you all to do the same. I cancelled my debit card just as a failsafe and requested a replacement.
BEWARE Fraud site.
I ordered on 2nd aug
I ordered on 2nd aug. No parcel, no answer, no money...
Placed order on 5th July 2022
Placed order on 5th July 2022. On the end of August still nothing. Raised ticket with them. They keep closing ticket every time on respond. Waste of Time and money. DO NOT RECCOMEND.
Avoid !!
Avoid !!! I ordered in July chased then mid august to be told they were having issues I chased again today even asking if they can send another brand but instead they cancelled my order then stated I would get a refund in about 2 weeks time
Scam.
Scam. Never sent item I purchased and didnt refund my money as stated in the refund email. Avoid.
SCAM
I ordered 2 nail polishes almost 2 months ago. They haven't been dispatched yet. I think they are selling items that they don't have, and because you didn't pay too much they don't care and also know / expect that you won't make a big fuss if you lose your money.
Where I coming from, that's called 'stealing'!
Businesses like this should disappear.
FRAUDULENT WEBSITE
FRAUDULENT WEBSITE. SCAM.
DO NOT give any money to GOTAMINS This company is a fraud. They do not send items! They do not correspond! They do not exist!
WARNING! DO NOT GIVE ANY MONEY TO GOTAMINS!
Ordered item no correspondence
Ordered item no correspondence, no delivery, informed my bank for refund.
This company only takes money and is a complete fraud.
Legit but delivery time takes too long with no updates
I ordered on June 28 & Aug. 2 from them. And still didnt receive any progress from my order bars until present. Cancelled my two orders quickly and luckily I was still able to get a full refund from them in just 5 days! Theyre probably a legit company but has very poor customer service in letting you track your orders.
havent even brought anything yet I love it!
I haven't even brought anything yet but this is one of the best websites compared to Amazon, Ebay, etc. most items have a perfect price and free delivery. ;D
Don't Waste Your Time As You Will Not Receive Your Goods
I placed an order with Gotamins 1st June 2022 and till this day I have not received my order. when I emailed them and queried about my order they said they don't know when they will have stock to send!!
first and last time I will ever use this company to order anything. Don't waste your money
Order never received 2 months later
Placed my order on the 7th June 2022 and I have still not received currently 8th August 2022.
Very poor service
Very poor service
Do not order and take this as a honest review.
It’s a scam, I’ve already lost money and not received the order, they don’t even email regarding the order.
Absolutely no customer service
And I’m really annoyed
I lost money
I have ordered whitening gel 14.06. today is 02.08 and I still didn’t received it. There is no telephone number and they don’t reply my messages on their website. Looks like I lost £26:/
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

