Go Tenant Reviews 

6
TrustScore 4 out of 5

4.1

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Company details

  1. Business Services

Information provided by various external sources

Built by landlords who were fed up with spreadsheets. Now they use Go Tenant! property management software to save heaps of time & hassle. Sign up for free 28-day trial.


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4.1

Great

TrustScore 4 out of 5

6 reviews

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4.1

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Rated 5 out of 5 stars

I have been using GoTenant for over 2…

I have been using GoTenant for over 2 years and it has made my life much easier. It is easy to use and provides good value for money. When I need help support is always there. It has saved me a lot of time managing the properties and tenants and taken away a lot of stress. Getting new tenants on board is a breeze and no longer do you have to worry about making sure you have sent all the legal documents.

November 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Easy to use, competitively priced Property Management software

We've been using GoTenant for a few months now. It's straightforward and easy to use, with training and support on hand for any issues that might arise. We love the fact that it's easily customisable with our own messaging, making it more personal for our tenants.

September 19, 2020
Unprompted review
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Reply from Go Tenant

Thank you for the review Andrew much appreciated.
It's great to have you here, as part of the Go Tenant Community.

Rated 5 out of 5 stars

Great software platform

As a new landlord, without using Go Tenant I wouldn't be confident about managing Tenants myself. After taking the training by provided the platform, I had no issues using the system and would highly recommend Go Tenant to new and experienced landlords. An awesome platform which also works on mobile devices. Top marks

September 18, 2020
Unprompted review
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Reply from Go Tenant

Thank you for the review and thank you for recommended our awesome software, we are super pleased that it helps you in your property business.
Thank you for being a part of our Go Tenant community.

Rated 5 out of 5 stars

Have used Go Tenant for my first HMO.

Have used Go Tenant for my first HMO.
As with any new system took a bit of getting used to but now wouldn’t be without it. From the initially booking of viewing to creating the AST and to check in the system makes the whole process a lot easier.
There is a helpline that is very responsive and helpful
Would recommend this to any new or old landlord as it makes managing property a whole lot easier

September 18, 2020
Unprompted review
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Reply from Go Tenant

Thank you for the review - and we are super pleased that Go Tenant is helping you systemise your property business.
Thank you for being a part of our Go Tenant community.

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Rated 4 out of 5 stars

Spent ages putting everything in and…

Spent ages putting everything in and the form crashed on submission, losing everything (413 Request Entity Too Large).

May I suggest that you implement some auto-save logic on these forms, and possibly breaking them down so that images are submitted separately. Huge monolithic forms don't make for a good experience.

EDIT:

Despite earlier teething problems I managed to get the property listed and the site looks pretty good. Will see how it goes.

September 18, 2020
Unprompted review
Go Tenant logo

Reply from Go Tenant

Hi Glenn. We are sorry that you have had a bad experience with our amazing Property System Go Tenant and we would like to do everything we can to put it right.
Did you know that we have a live Helpdesk facility built into the system and a team of friendly staff that will always be happy to help you with any query or issue.?
We are very receptive to the needs of our customers and would love to see how we can put this right for you. Please can you contact the support team using the "message" facility in the platform and let's see how we can fix this for you.
Thank you for being part of the Go Tenant community.
Regards
Rick.

EDIT:
Thank you for the response Glenn, I'm happy that you managed to resolve this.
Please do let us know if there is anything else that you need help with.
And thank you once again for being part of the Go Tenant community.
Rick.

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