GoTiles have been amazing. I can't praise their customer service highly enough. I had the good fortune to deal with Laura on the customer services team. She was brilliant. I was 3 tiles short, but I... See more
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I did experience difficulties as couldn't get hold of Gotiles by phone, email or chatbox. T.P. alerted my review and La*** contacted me. My emails had gone to junk. They could be losing customers d... See more
Company replied
Would definitely recommend. Ordered outdoor tiles at the beginning of last week and was pleasantly surprised to see at the checkout I could select a specific delivery date and the shipping price was f... See more
Highly Recommended! I came across GoTiles on instagram and noticed they had the same or similar tiles to a more expensive brand I was considering buying from. I did some shopping around and honestly G... See more
Company details
Written by the company
Our mission is to provide an exceptional shopping experience, whilst ensuring you find your perfect tiles in an easy, inspiring and inexpensive way. With the combination of our extensive range of quality products and top class customer service, GoTiles really do take the stress and hassle out of finding your dream tiles for your upcoming or ongoing tiling projects. By sourcing and providing the best quality tiles and products, you can be sure that you are getting the best value for your money when purchasing our products. Our ability to work directly with our suppliers, who are some of Europe's largest and smaller factories, allows us to offer premium quality tiles at a lower cost than others. We aim to make your shopping experience as simple as possible. Our friendly tile experts are on hand to help you every step of the way. From helping calculate your tiles and selecting your products, to getting your products delivered to you quickly and efficiently, our team is on hand to provide all the information you need and answer any questions you may have.
Contact info
GoTiles, Wakefield, United Kingdom
- hello@gotiles.com
- gotiles.com
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Ordered my kitchen tiles looks amazing…
Ordered my kitchen tiles looks amazing arrived on time in love will definitely recommend
Brilliant customer service
Brilliant customer service, prompt responses via email after being let down by a different supplier. I would highly recommend.
Great experience ordering from Gotiles
Great experience ordering from Gotiles. Tiles look brilliant, really nice quality and website was easy to navigate to find what I wanted. Would recommend and use again
Quality service
Quality service, tiles I ordered were great quality and fit in my bathroom perfectly. Really happy with the speedy delivery the tiles arrived next day after ordering. Would definitely recommend.
Is was easy to navigate through the…
Is was easy to navigate through the website to find what I needed and the delivery was fast
Professional company
After ordering some samples, made an order of 7 boxes, one box was damaged but contacted them to raise my issue, quickly sorted and quickly recieved replacement. Quick delivery and good to see a company rectify things fast. Will definitely use again for my kitchen.
Really brilliant
Really brilliant. Order three sample tiles and they were completely free of charge and they came well packaged within three days. Great service and great choice. There was a follow up call to find out if I needed anything else.
10/10 would use again
Some tiles were damaged on delivery, but it was easy enough to contact and get sorted, would definitely use this company again
New bathroom
Great company and customer service by Laura! In love with our new tiles, thanks once again
Great service
Great service, tiles I ordered were perfect. Really happy with the speedy delivery! Tiles arrived next day after ordering. Would definitely recommend this company!
Great outdoor tiles
Great outdoor tiles. Top quality! Delivery was lightning fast! Would recommend to anyone!
Fantastic tiles from go tiles
Fantastic tiles! From start to finish this company has made the whole tile-buying process incredibly easy and stress-free. Their selection of high-quality tiles were really affordable, making it simple to find exactly what I was looking for. Love their website! What really stood out was their excellent customer service—so friendly and helpful. Delivery was fast and efficient. I highly recommend GoTiles to anyone planning a tiling project!
Very fast delivery,easy to navigatebrilliant service…
Very fast delivery,easy to navigate website
Very helpful
Very helpful. Answered all my questions
great tiles. Delivered on time
Really good experience with GoTiles
Really good experience with GoTiles - was able to order both free and whole tile samples with ease and fast delivery, and my chosen tiles were delivered on time via courier on pallete with no issues, all intact on arrival and exactly the amount I ordered for our kitchen project.
Great value, quality and great communication, I would personally certainly order from them again
Good Service
Spoke to a young girl on phone very helpful and really nice phone manner.
Good seevice
The lady on the phone Lillie was very helpful and delivery was on time ,good service and prompt delivery
Good Service
Easy to deal with, everything arrived when it said it would.
had a speedy delivery
had a speedy delivery, tiles were beautiful. the woman on the phone lillie was very helpful and answered all my questions.
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