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TOPTOY Reviews 5

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TrustScore 4 out of 5

3.8

Toy Store
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Company details

  1. Toy Store
  2. Children's Toys Store
  3. Toy Manufacturer

Written by the company

Founded in December 2020, TOP TOY is dedicated to creating a world-class trendy toy brand in China, with a focus on blind boxes, building blocks, and figurines. Our mission is to bring more trend-setting toys and joy to global consumers, offering the most comprehensive range of collectible toys while maximizing both artistic and commercial value. As a leader in the collectible toy market, TOP TOY offers over 6,000 SKUs, including core categories like building blocks, figurines, and blind boxes. We continue to deliver an immersive experience through our unique combination of "store exhibitions + exclusive products," creating a hub for young consumers to deeply engage with our trendy toys and culture. TOP TOY has established a robust supply chain of more than 400 partners and has formed collaborations with over 52 influential IP licensors worldwide. These include top global brands and IPs from Japan, Korea, Europe, and the U.S., such as Marvel, Disney, Queen Studios, DC, and SANRIO. Additionally, TOP TOY focuses on discovering and nurturing artists, fostering independent design teams, and promoting the development of original Chinese IPs. Our goal is to empower the growth of original creative talent and spread trendy culture across the globe.

Contact info

3.8

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

From the moment I ordered until the…

From the moment I ordered until the time I received my products, I knew where my order was at in the process. Confirmation email, tracking email and delivery update information. All timely and no second-guessing was necessary.

I usually purchase my collectibles from various retail stores; however, because of the quality of the products, certain series can be difficult to find due to increased popularity. Therefore, I decided to go ahead and order directly from TopToy for highly anticipated series release(s).

I couldn't be happier with my products and the experience! Items arrived in perfect condition and exactly in the time frame that was estimated. Great experience all the way around! Will definitely order again...in fact, I already have! :)

May 6, 2026
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Rated 5 out of 5 stars

I received my package in about four…

I received my package in about four days when I got off work. The products are well-made and delicate, with many of my favorite characters. Unboxing blind boxes is really enjoyable and the quality is satisfying.

May 9, 2026
Rated 1 out of 5 stars

Not answer my question

April 3, 2026
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Reply from TOPTOY

Hi Kate,

We sincerely apologize for the frustration caused by our delayed response to your inquiry, and we take full responsibility for not addressing your questions in a timely manner.

Your feedback is extremely important to us at TOPTOY, and we have prioritized your case under reference number #TOPTOY17040. Our team is now reviewing your request carefully, and we will provide you with a complete and detailed reply as soon as possible.

We truly appreciate your patience and understanding, and we are committed to resolving your issue properly. If you have any additional questions, please feel free to reach out to us anytime.

Best regards,
The TOPTOY Customer Support Team

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