Govdeals Reviews 

85
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with product misrepresentation, finding items like vehicles and equipment were not as described, often having hidden damage or missing parts. People also frequently experienced unhelpful and unresponsive customer service, making it difficult to resolve problems, and several users encountered difficulties with payment processes, including double charges and delayed refunds. However, some people were satisfied with finding good deals on vehicles, saving thousands compared to market prices. Conversely, other customers noted issues with the website's usability and navigation, and felt that prices were often too high, sometimes comparable to new retail items.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reporting significant dissatisfaction due to... See more

Price

Clients share ambiguous opinions on price, with some reviewers expressing significant dissatisfaction due to... See more

Website

Customers consistently note ambiguous experiences with the website, with many expressing dissatisfaction due... See more

Payment

People report negative experiences with payment, citing issues such as unexpected cancellations after payment... See more

Customer service

Consumers find customer service to be negative, with many reviewers reporting it as unhelpful and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Purchased a caterpillar rock truck from them. In the pictures it had very good tires. When I received the truck they had removed 4 of the 6 tires post auction and replaced them with junk tires. These... See more

Rated 1 out of 5 stars

I have been watching the auctions on this site for many years and recently was interested in bidding on a Honda Civic (VIN 19XFB2F87CE022442) that is listed on their site. I ran a VIN check and disco... See more

Rated 1 out of 5 stars

After running Automotive lots and buying for dealerships, I have never been lied to as much as gov deals. The cars were not described correctly, in writing, gov deals will not refund my money for 1 e... See more

Rated 1 out of 5 stars

BUYER BEWARE!!! I purchased a gold item that turned out to be counterfeit. GovDeals support was absolutely NO help. I even reached out to corporate, who responded by sending me a letter from their... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Information provided by various external sources

GovDeals is the place to bid on government surplus and unclaimed property including heavy equipment, cars, trucks, buses, airplanes, and so much more.


Contact info

  • Little Falls Drive 251, 19808, Wilmington, United States

  • govdeals.com

1.5

Bad

TrustScore 1.5 out of 5

85 reviews

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No history of asking for reviews

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1.5

All reviews

(85)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service is a joke

Customer service is a joke, when you have a Question they have no Ideal, EVERYTIME I EVER CALLED they had no clue nor did they care they just said call the seller wow, I called you to take care of the problem you collect a fee for the sale again wow, And yes they simply lock you out of the site if they have a Problem, I hope that someone will look into this company soon !!!

May 15, 2023
Unprompted review

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