GoVisa Reviews 

100
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

These people are the most dishonest, lying thieves I’ve ever seen . Paid for the service then they keep charging my card numerous time each month for $49.99 a charge I never authorized. Do not use th... See more

Rated 5 out of 5 stars

The form seems quite long but flows quite well.Ensure you save and close each section as you go.My application was complicated as I travel on an Irish passport, despite being born in the UK.My first a... See more

Rated 1 out of 5 stars

SCAM.. please don't use, communication is only through email only, no phone num. Applied for visas for kids & wife, but didn't realise that wife already had an Indian visa & so immediately emailed to... See more

Rated 5 out of 5 stars

Applied for Indian visa for myself. My visa was approved however my husbands wasn’t due to his birth place. Spoke to Sophia on numerous occasions and she was very helpful with the whole process and... See more

Company details

  1. Visa Consultant
  2. Travel Agency

Written by the company

GoVisa specializes in handling your travel documents, making your travel preparations simple and efficient. We also provide eSIMs for select countries, ensuring you stay connected wherever you go. Additionally, we offer digital travel guides to help you navigate your destination with ease. Our expert team is always available to advise and support clients traveling to exotic countries, making sure you're well-prepared for every step of your journey. With GoVisa, your adventure begins smoothly and confidently.


Contact info

3.3

Average

TrustScore 3.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(100)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, they kept us informed all the way through the process. Our visa was sent to us exactly when they said it would. I highly recommend this company, and will definitely, use them again.

April 3, 2025
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Rated 2 out of 5 stars

Not interested in resolving a problem

On the plus side, the GoVisa form was easy to use and it was also easy to upload the required documents. On the negative side, when the Visa came back with a (very minor) error in the spelling of my name, GoVisa were not interested in attempting to help resolve the problem and referred me to the Issuing Visa site. Conclusion: I am very unlikely to use the GoVisa site again

April 4, 2025
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Rated 4 out of 5 stars

The visa application process was very straight forward

The visa application process was very straight forward, but just asking some questions that do not appear to be relevant. Also I could not get the visa until 30 deay before departure, so I was in a state where I did not know if my applications was accepted, but had to book the flights and hotel at risk!

April 6, 2025
Rated 1 out of 5 stars

Terrible…

Did not receive visa in time so missed my trip, lack of communication throughout. I have never been so stressed in my life. I waited until 30 mins before check in closed and I still never heard any despite multiple attempts

April 6, 2025
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Rated 1 out of 5 stars

Avoid using Go Visa

I completed a partial application, the company requested payment in dollars, I paid, the funds were taken by a Hong Kong company, when I realised, I couldn't furnish the information they were asking for, I aborted my application, my case was reviewed by someone calling herself Sophie,I was promised a full refund in 1 to 5 working days,no refund, I have since attempted to contact the said Sophie ,no response, guess I have to write my money off, I would urge anyone to AVOID this company.

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM - do not use this website!

My boyfriend and I applied for an Indian visa over three weeks before travelling to India - we were charged over £100 and my boyfriend's visa didn't arrive in time (I'm also not sure that mine was legitimate). Luckily we realised a couple of days before we were due to travel that it was a scam, and we applied for new visas through the Indian government site - both visas were approved within 3 days.

While we were trying to sort it out, we couldn't get through to anyone at the company. They say that they have no record of the application on my email, and are trying to make out that we never made an application - but the application was made through my boyfriend's email address.

The Indian government advises that the only way to get an Indian visa is to go direct through them at indianvisaonline.gov.in, so please go through this channel and not GoVisa.

March 6, 2025
Unprompted review
GoVisa logo

Reply from GoVisa

Hello,

We're genuinely concerned by your feedback and find your comment quite unusual, as we have thoroughly reviewed our records and no order exists under the email s***********r@gmail.com. At Go Visa, we handle over 200 visa applications daily with a 99% success rate, and always aim to provide clear, timely communication.

Please verify that you've indeed used our service and not another provider. Our standard processing time for Indian visas is within 48 hours after receiving all necessary documents. Delays typically only occur if the applicant has not provided complete information.

If you genuinely have an issue or used a different email, please contact our support team immediately through our official channels at support@govisa.app so we can assist you promptly.

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Rated 2 out of 5 stars

I applied for indian evisa

I applied for indian evisa. All went well but I was charged $98.50 USD.
My brother got his from official indian E visa site and he paid $25.00 USD
I have sent an email for explanation but no answer

February 24, 2025
Unprompted review
GoVisa logo

Reply from GoVisa

Hello,

Thank you for your feedback. We appreciate the opportunity to clarify this.

The difference in pricing between Go Visa and the official Indian e-Visa website is due to our comprehensive service, which includes expert assistance, meticulous verification of your documents, expedited processing, and 24/7 customer support. Our service ensures your visa application has a 99% success rate, compared to the significantly lower approval rates on other platforms.

We apologize if there was any confusion about our pricing structure. We always aim for complete transparency, and our customer support team is readily available to address any concerns promptly. We respond to all emails within 24 to 72 hours; it’s possible our reply may have landed in your spam or junk mail folder, as our records show that your email has already been addressed. If you still have questions or need further assistance, please reach out to us directly at support@govisa.app.

Thank you for choosing Go Visa!

Rated 5 out of 5 stars

I filled out the application partially…

I filled out the application partially and the funds were debited from my bank Account. My bank sent me an SMS regarding the transaction. My trip then organised the visa for me. Half heartily a I asked for a refund which was received the next day !
Thankyou Sophie

February 21, 2025
Unprompted review
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Rated 1 out of 5 stars

We have tried to contact them again and…

We have tried to contact them again and again with no response. We have been waiting for my wife's visa for over 3 weeks with no news whatsoever. They do not even acknowledge e-mails. I would avoid this company at all costs. I do not know how we will get to India now without a visa for my wife. This is terrible, terrible service. I wouldn't normally leave bad reviews, but they do not answer e-mails at all.

February 13, 2025
Unprompted review
GoVisa logo

Reply from GoVisa

Dear Antonio,

We are sorry to hear about your experience. However, after reviewing our records, we could not find any emails from you regarding your wife's visa. Additionally, we can confirm that the visa has been successfully processed and sent to the email address provided during the application process: a********o@m*************p.com.

Please check your inbox, including your spam/junk folder, as sometimes emails may be filtered. If you still have not received it, kindly reach out to us at support@govisa.app, and we will be happy to assist you immediately.

We strive to provide a smooth experience for all our customers and appreciate your patience.

Best regards,

Rated 4 out of 5 stars

No visa or email confirmation after 5 days..... Shown later to be incorrect email address.

After this initial complaint...
'Applied four days ago for an Indian tourist 30 day visa for myself and partner.'
Never received a confirmation email.
The process required every detail of my parents and personal details.
There is no facility to contact them online.'
EDIT.....
HOWEVER; due to my initial negative review, I was contacted by Govisa.
After two attempts, it was a mistyped email address that caused the issues.
Visas now received and ready to go.
I judge a company not on when things go right, but when things go wrong and they are put right.
Thank you Sophia at Govisa

February 9, 2025
Unprompted review
GoVisa logo

Reply from GoVisa

Dear Customer,

According to our records, your visa was sent to the email m*******3@gmail.com. In fact, we have sent more than five confirmation emails, including the main document: your visa.

If you do not see these emails in your inbox, please check your spam or junk folder as they may have been redirected there. Should you still encounter issues, feel free to contact us directly so we can promptly resend the information.

We are committed to providing you with quality service and ensuring that you receive your visa without any inconvenience.

Best regards,
Customer Service Team

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