Not sure questions were answered correctly as I am travelling by road through many countries Switzerland down to Italy.....otherwise it was smooth sailing. Thank you
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The process was not cumbersome and easy to follow throught.
Company replied
The site is very good but getting confirmation of completed application needs to be done by e mail to give confirmation that everything has been entered correctly
Company replied
I am extremely grateful to this team, they truly saved my visa! They quickly identified the issue with my application, corrected it, and guided me through submitting the right one. I initially wa... See more
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Company details
Written by the company
At GoVisaEurope, we believe travel should be about the experience, not the paperwork. We specialize in making the Schengen visa process seamless and stress-free. Unlike automated platforms, we pride ourselves on being a human-centered agency: real legal experts handling your file, personalizing your application, and guiding you every step of the way. Whether for tourism, family reunification, or business, we deal with the bureaucracy so you can focus on your trip.
Contact info
France
- govisaeurope.com
4.1
Great
294 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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**Title:** $318.99 paid
**Title:** $318.99 paid
'Title:' $318.99 paid, no real assistance, only automated responses – refund refused
I paid $318.99 to Go Visa Europe for visa assistance, expecting genuine support with my application. In reality, I received no meaningful service and had to complete the entire process by myself.
After making the payment, there was no real guidance or hands-on help. The information provided was minimal and no different from what is freely available online, which does not justify the fee charged.
When I tried to get support, the only responses I received were automated replies. There was no proper customer service or personalised assistance at any stage.
Given that no genuine service was provided, I requested a refund. This was refused, without any attempt to address the lack of assistance or the reliance on automated responses.
This experience feels highly misleading. Customers are led to believe they are paying for expert help, but may instead receive little more than generic information and autoresponses.
I am now considering escalating this matter through my bank/credit card provider due to the lack of service provided.
I would strongly advise others to be cautious before paying for this service.
March 3, 2026
Unprompted review
Reply from GoVisaEurope
Dear Harly Kim Saulong,
We’re very sorry to hear about your experience and understand your frustration. Our service provides guidance and assistance in preparing visa applications, but we are not a government agency and cannot issue visas, secure appointments, or guarantee approval. All decisions and appointments are made solely by the relevant authorities.
Our platform is designed to provide step-by-step guidance, and while some information is also available publicly, the value of our service is in the structured assistance, support, and error prevention we provide. Automated messages are used only to acknowledge inquiries quickly, and personalized support is provided as part of our service.
We take your concerns seriously and want to clarify your case. We are committed to improving transparency, communication, and support for all our users.
—Laura
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Very simple and concise
April 9, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, George Ken. Eholade!
We’re glad you found our service very simple and concise. Wishing you a smooth and stress-free visa application experience!
—Laura
Seamless nature of the process
April 8, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Cephas Ayugane! We’re glad you found the process seamless. Wishing you a smooth and stress-free visa application experience! —Laura
The process is very simple and…
The process is very simple and straightforward
April 8, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Samira Bogobiri! We’re glad you found the process simple and straightforward. Wishing you a smooth and stress-free visa application experience! —Laura
Easy website
April 8, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, DÉSIRÉE! We’re glad you found our website easy to use. Wishing you a smooth and stress-free visa application experience! —Laura
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Reply from GoVisaEurope
Thank you, Andrew!
We’re glad to hear that you had a great experience with our service. At GoVisaEurope, we aim to make the visa application process smooth, simple, and stress-free for all travelers.
We truly appreciate your feedback and support.
—Laura
Quick and great experience!
April 7, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Sydney!
We’re thrilled to hear that you had a quick and great experience with our service. At GoVisaEurope, we strive to make the visa application process smooth and efficient for all travelers.
We truly appreciate your feedback and support.
—Laura
Reply from GoVisaEurope
Thank you, Thikhathali Tshishivheli!
We’re delighted to hear that you found our service professional, patient, and supportive. At GoVisaEurope, providing reliable and helpful guidance is at the heart of what we do.
We truly appreciate your feedback and support.
—Laura
Zero service is a big scam; they stole my money!!
Zero service, big scam.stole my money
March 15, 2026
Unprompted review
Reply from GoVisaEurope
Dear Sherif Tharwat,
We’re very sorry to hear about your experience and understand your frustration. Our service provides guidance and assistance in preparing visa applications, but we are not a government agency and cannot issue visas, secure appointments, or guarantee approval. All fees are for professional assistance, which are clearly communicated before payment.
We take your concerns seriously. Our services include structured guidance, document review, and support through the application process, which is the basis for the professional fees. We are committed to transparency and improving our processes, and your feedback helps us in that effort.
—Laura
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Very good and a pleasant experience
April 5, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Marlize Miller!
We’re delighted to hear that you had a very good and pleasant experience with our service. At GoVisaEurope, we aim to make the visa application process smooth and enjoyable for all travelers.
We truly appreciate your feedback and support.
—Laura
Easy smooth and fast
An easy straight forward application that saves time and effort - a hassle free process - needed from a long time
April 5, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Hazem Farouk!
We’re thrilled to hear that you found the application process easy, smooth, and fast. At GoVisaEurope, our goal is to make visa applications hassle-free, saving travelers time and effort wherever possible.
We truly appreciate your feedback and support.
—Laura
Easy and simple which is nice
Easy and simple which is nice! Not complicated at all
April 4, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Justin!
We’re delighted to hear that you found our platform easy and simple to use. At GoVisaEurope, we strive to make the visa application process clear, straightforward, and stress-free for all travelers.
We truly appreciate your feedback and support.
—Laura
THIS IS MY FIRST EXPERIENCE
THIS IS MY FIRST EXPERIENCE.
I WILL BE ABLE TO TELL MORE ONCE O GET THE SERVICE DONE.
April 2, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Marc!
We’re glad you chose GoVisaEurope for your first experience. We look forward to supporting you through the visa application process and hope it will be smooth and straightforward.
We truly appreciate your feedback and support.
—Laura
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Reply from GoVisaEurope
Thank you, Ahmed Salama!
We’re glad to hear that you found our service simple, quick, and professional. At GoVisaEurope, we strive to make the visa application process straightforward and efficient for all travelers.
We truly appreciate your feedback and support.
—Laura
strait forward
April 1, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Elna Gous!
We’re glad to hear that you found the process straightforward. At GoVisaEurope, we aim to make visa application assistance simple, clear, and easy to follow for all travelers.
We truly appreciate your feedback and support.
—Laura
Reply from GoVisaEurope
Thank you, Rimi Kiwan!
We’re glad to hear that your experience has been positive so far. At GoVisaEurope, we strive to provide reliable guidance and support to make the visa application process smooth and stress-free for all travelers.
We truly appreciate your feedback and support.
—Laura
User friendly
March 30, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Ruby!
We’re glad to hear that you found our platform user-friendly. At GoVisaEurope, we aim to make the visa application process as simple and straightforward as possible for all travelers.
We truly appreciate your feedback and support.
—Laura
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Extremely user friendly
March 30, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Ruby!
We’re thrilled to hear that you found our platform extremely user-friendly. Making the visa application process simple and accessible for all travelers is very important to us.
We truly appreciate your feedback and support.
—Laura
Reply from GoVisaEurope
Thank you, Pieter van Rijn!
We’re glad to hear that you were able to complete your application, even though it was a bit confusing at first. We’re continuously working to make the process as clear and straightforward as possible for all travelers.
We truly appreciate your feedback and support.
—Laura
Don’t use. This is a good waste of money.
I initially thought this was a site to apply for visa and paid the fees only to realize that this is only a service to prepare docs and it’s priced exorbitantly. I did not go through the application and doc preparation and asked for a refund which as I expected they flatly refused.
Please avoid using this service.
March 30, 2026
Unprompted review
Reply from GoVisaEurope
Thank you, Srinivas Seshadri!
We’re delighted to hear that you found our platform easy to use and well-guided. At GoVisaEurope, we aim to make the visa application process clear and straightforward for all travelers.
We truly appreciate your feedback and support.
—Laura
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