Govswift Reviews 496

i called and Ace answered almost immediately and fixed my issue quickly and with kindness. Thank you Ace :)

I made a typo on my application form. Called the customer service line and was on the phone with someone in seconds - they fixed the typo and had the new application sent over in about a minute.
Very quick efficient service!

A lot of patience and very well explaining procedures

I was confused about the passport shipping process and worried I wasn't going to receive my original documents. However, I reached out to Govswift and the responded quickly to explain my documents would be arriving in a separate package after my passport. They were extremely prompt and helpful!

The delivery. Exceptional. I blinked and my requested outcome came true.

I had a few mistakes on my passport application and they were so ready and quick to help me! They were very patient and kind. Really appreciated their service!

I have to say...I have been blown away by the wonderful and consistent service I have been provided in getting my and my husband's global entry cards renewed. We were both having a heck of a time and through many follow up emails and texts, I have had my problems resolved and now have an active global entry card once again. In times of such non personal or really, no service at all, the team (and it was a team) of wonderful workers came to my rescue. I am exceptionally grateful for their help!! 5 star all the way! Like you don't see anymore!!

I received a very helpful response to my emailed question within 10 minutes! Jeffrey's assistance helped me avoid lots of stress surrounding my passport renewal. His response was clear, thorough, and complete.

I was having the hardest time getting my application processed for Global Entry. I reached out to the support center and received 5 star assistance! Taylor let me know that I had been emailed back and they helped me process my application with ease! Thank you Taylor!!

Thank you for attending me promptly and fast. I also received a call back the next day to see if I needed help with anything else. I appreciate your service thank you so much! 5 star⭐️⭐️⭐️⭐️⭐️

They responded fast and were very helpful.

Great customer service. Assistance given to clarify status of a new email and why once I logged into login.gov she explained why I could not see my application. It had been approved so nothing to show.

Paige was awesome 👌!! Very patient and knowledgeable

Thank you so much for your help

They responded with in hours top with in 24 hrs with instructions to follow, very easy to follow cant ask for more.

The representative, Shiela was very prompt in all inquiries and response. I was trying to get an appointment for the global entry interview. I hadn't heard back in three weeks so I decided to follow up and everything went smoothly after that. Got my interview scheduled.

Taylor was very helpful in navigating me through the process of obtaining my global entry pass. Response was very quick and helpful.

I used this service for the first time and I made an error when filling out my application. I let them know and they fixed it for me right away and send the updated form. So happy with the service provided.

Thank you Ace for helping me correct my application. You made the process seamless.

The representative was exceptionally professional and pleasant in helping me. She made sure my questions were answered and told me what to watch for in the follow-up email. She told me when the email would be sent and it was sent promptly. I appreciate that standard of genuine customer service because it isn't a given. I would like to provide her name, but the review tips suggest not doing that. I hope she will be acknowledged. Thank you!