GovX reached out right away. The Member was very attentive, checking and making sure everything was going fine. I buy gun parts every month and get issues every once in a while. I’ve had issues with S... See more
Company replied
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Review summary
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Reviews shaping this summary
Very excited to find your website! Great products at excellent prices! Finally an online shopping experience that is here specifically for military Veterans and 1st responders! 🫡 This is the fir... See more
Company replied
I had a few issues but Addie at customer service was a phenomenal person to work with. She made me feel valued and important as a customer. She resolved my issues and I hope as I order more from G... See more
Company replied
I've ordered several items from different affiliated partners of GOVX, from rental cars, hotels, knives, shoes, sunglasses, different types of gear and have been satisfied with each product and delive... See more
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Company details
- #45 of 62 best companies in e-Commerce Service
Written by the company
GOVX.com is a members-only site for Americans of service. An exclusive shopping experience only for individuals who've served in military, first responder, law enforcement, emergency medical, and more government-related communities. Explore a massive collection of gear, tickets, travel, and more at members-only prices, only at GOVX.com.
GOVX
Written by the company
- SAVINGS FOR THOSE WHO SERVE
- We offer a catalog of gear and apparel at prices exclusively available to you, our favorite Americans. We believe all of it should be yours at the best prices we can negotiate. That's how we recognize your service to our country and communities. Want more? Got you covered. Members get extra savings on sporting events, travel amenities, theme parks, concerts, movies, and more. And with every order, we give back. A portion of every order through GOVX.com supports nonprofits serving the military, first responder, and law enforcement communities. Causes that recognize the services of Americans like you, and the families who stand by them.
BULLETPROOF PRICE GUARANTEE
Free return shipping. Price match guarantee.
Find it cheaper online? We'll beat any authorized retailer. Don't like it? We'll email you a shipping label and you send it right back totally free.
Contact info
United States
- help@govx.com
- govx.com
4.2
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GOVX
Thank you for the feedback Antonio. Happy to hear your order came quick for you to enjoy. GOVX
Very pleased with whole experience!
May 1, 2025
Reply from GOVX
Rick, thank you for the feedback! We love that your experience has been great with GOVX!
Great prices and discounts.
June 9, 2025
Reply from GOVX
Thank you Owen we appreciate your membership! GOVX
Reply from GOVX
Thank you! We appreciate your membership - GOVX
Good prices and decently fast delivery
Good prices and decently fast delivery. But I feel the shipping fee kind of masks the good prices.
April 11, 2025
Reply from GOVX
We’re glad you’re happy with the prices and delivery speed! We understand your concern about shipping costs and will definitely keep that in mind as we work to improve the overall experience. GOVX
The fact that you give service members…
The fact that you give service members a discount. The older I get, the harder it is to feel the appreciation of my military service. I’ve always said, it starts with the small acts of kindness. Your discounts for us is priceless in the “feeling appreciated” scale. Thank you guys.
June 11, 2025
Reply from GOVX
Thank you for sharing that! It truly means a lot. We're honored to play even a small part in showing appreciation for your service. It's the least we can do.
Thank you
GOVX
Great experience EXCEPT for one detail.
Great experience EXCEPT dealing with a return. We returned an item and never got any acknowledgement that it had been received or that any credit was issued. I waited weeks and finally dug back through my statement and found the credit. Everything else was great but your return process needs improvement.
May 9, 2025
Reply from GOVX
Thanks for the honest feedback Debi! We're glad to hear most of your experience has been positive. We appreciate you pointing out the return refund process. We'll pass this along to the team so we can make improvements.
GOVX
Reply from GOVX
Thank you for being a valued Member Molly!
GOVX
UA Micro G Strikefast Mid Tactical Shoes
My boots were as described and reviews were provided to inform my own research.
GOVX also had the best price out of all the vendors I researched.
April 27, 2025
Reply from GOVX
We love a discount! Enjoy your product Patrick!
GOVX
GOVX is a great service.
GOVX is a great service and offers a ton of items at a huge discount. I always try them first before I purchase something online.
May 29, 2025
Reply from GOVX
Thanks for the support! We're glad to be your first stop when shopping online!
GOVX
Reply from GOVX
We are thrilled you received your order in a timely manner! Enjoy! GOVX
Good experience…
Good size and great duration of cooling for the ice and ice packs. Cooler is a bit heavy, but all in all it’s worth the expense.
June 5, 2025
Reply from GOVX
Kenneth,
Thanks for the feedback! We're glad to hear the cooling performance made it worth it, even with the extra weight.
GOVX
Great service as always!
As always, great product selection and quick shipping of products to customers.
June 1, 2025
Reply from GOVX
Anthony,
Thank you for being a loyal member! GOVX
They are worth ordering from
I received my product within a timely manner and had no issues
April 24, 2025
Reply from GOVX
Lonnie,
We love a smooth delivery! Thank you for being a member. GOVX
Reply from GOVX
Jim,
That is great to hear! Enjoy.
GOVX
The website is easy to navigate
The website is easy to navigate, the purchasing process was simple, the ordered product was delivered very quickly. Questions asked were also handled well with quick responses.
May 1, 2025
Reply from GOVX
Thanks for the great feedback! We're glad everything went smoothly for you. GOVX
Reply from GOVX
Todd,
Thank you for the thumbs up! We are thrilled you enjoy our products and discounts.
Thank you,
GOVX
Great experience
Great experience! I had to return an item and it was very easy. Then I bought a different one! And no problems at all.
May 18, 2025
Reply from GOVX
Hello John,
We are glad to hear it was a smooth experience! Thanks for sharing!
GOVX
Ridiculous 20% fees on their discounts
Ridiculous 20% fees on their discounts make the discounts not even worth it. Really greedy way to take advantage of people they are supposedly trying to help.
June 8, 2025
Unprompted review
Reply from GOVX
Hello Jim, Thanks for your feedback. We understand your frustration. Our goal is always to offer meaningful value, and we never want members to feel taken advantage of. We’re always reviewing our pricing model and genuinely appreciate input like yours.
Thank you,
GOVX
These socks suck
These socks suck. They are thin and compression style so they rip very easily.This particular model sock is a complete waste of money
May 28, 2025
Unprompted review
Reply from GOVX
Hello Damian,
Thank you for sharing your issue. I am sorry to hear about your experience with your socks. I have requested your information so that we can follow up with you today, 5/29 to assist further.
Thank you,
GOVX
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