Workwize Reviews 

Oh man. These clowns have no idea how to manage logistics. You’d book equipment to be sent to a country for staff based in that country and it will end up on a different continent.
Then they can’t trace crucial details shared and recorded by users.

What a joke of an org.

Avoid this pathetic excuse for a service (0/10)
They’ll promise you the world but deliver one of the worst platforms and service experiences you’ll ever encounter. If you’re currently in talks with Workwize, go with another competitor instead. It might seem more expensive upfront, but in the long run, it will save you far more than dealing with Workwize’s broken systems and unreliable processes.

To be fair, the team members themselves are friendly, but that’s where the positives end.

Key issues:

Excessively long SLA times

Poor platform reliability (missing entries, inconsistent data)

Onboarding regularly misses assigned devices

Unreasonably high pricing

Returned devices downgraded (e.g., reduced RAM)

Devices arriving with hardware faults (e.g., broken Wi-Fi modules)

Basic maintenance tasks ignored (like CMOS battery replacements)

Contract amendments clearly generated by AI, without proper review
SLA times are excessively long.
Platform reliability is poor (missing entries, inconsistent data).
Onboarding frequently misses assigned devices.
Pricing is unreasonably high.
Returned devices often have downgraded hardware (e.g., less RAM).
Devices shipped with hardware faults (e.g., broken Wi-Fi modules).
Basic maintenance tasks (like CMOS battery replacement) are not being followed correctly.
Sending back contract amendments clearly done by chatGPT.

The furniture ordering feature surprised us most. Remote employees got ergonomic chairs and desks delivered directly. It helps us think about employee comfort beyond just computers and technical equipment needs.

Our finance team likes Workwize because it keeps everything organized. We know exactly what we are spending and where. It helped us stay within budget even during rapid global expansion.

Before Workwize we struggled with onboarding remote workers. Now we send them a link and they order their equipment. It is fast and smooth. We have had no issues since we started.