GP Batteries Reviews 

14
TrustScore 3 out of 5

3.1

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Company details

  1. Battery Store
  2. Battery Wholesaler
  3. Electronics Store

Information provided by various external sources

GP · Battery Experts for over 50 years


Contact info

3.1

Average

TrustScore 3 out of 5

14 reviews

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1-star

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3.1

All reviews

(14)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

I purchased batteries through Amazon market place and owing to my own error I did not realise I would require a different battery charger. I approached GP Batteries direct for advice.

What a helpful customer service, they even sent me a complementary charger which arrived today. It is so refreshing to see a Company that has a quality and helpful Customer Service.
Thank you GP Batteries

June 20, 2026
Unprompted review
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Rated 1 out of 5 stars

Purchased 2 items in Free Charger…

Purchased 2 items in the current Free Charger with pack of batteries Promotion.

1 set of AA for ourselves, 1 AAA for my daughter. Put the 2 separate items in the basket (£7.99 each) advert clearly shows “free charger and free delivery with each battery type - AA and also for AAA”

What I received was 2 packs of batteries and one charger thrown in a box!

No telephone number to call just an email address. Have emailed but no response.

I can upload the advertisement for this offer which I have.

Avoid - clearly this is a company that unilaterally decides not to honour its offers. Now trying to return for refund - they provide no return label or shipping address.

Absolutely useless and incompetent - avoid!

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Charger Doesnt Work and Batteries are Oversized

I bought the GP Rechargable AA batteries along with the Charger that indicates the amount of battery remaining.

8 times out of 10 - the charger flashes that my batteries are "faulty"

On my Panasonic Eneloop and Ikea chargers every battery - from Fujitsu to Ikea to Eneloop to even GP - can charge without a problem.

The GP charger also feels cheap compared to the above mentioned brands.

The GP AA batteries themselves are minutely larger than the others, so it often gets stuck when put in vertically.

Not buying another GP product from here on/

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

CR2450 could not get battery out of…

CR2450 could not get battery out of plastic. Tried cutting, prying etc. It was if it was vacume packed in hard plastic. For a dive computer less handling the better. Centrally removed it and broke a finger nail in the process. Would never buy again

January 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Dangerous!!

Brought small round ones and they started exploding. Small parts went everywhere with metal and the powder shooting around the room. We have two dogs and so dangerous for them! They had literally just been in the same room minutes before. We've had to put them outside in a secured container...will never buy this brand again!

January 12, 2025
Unprompted review
Rated 2 out of 5 stars

Short life

The life of the aa batteries is short. I would expect a year from two in a thermostat but they just make it to 6 months. Also the aaa batteries register from 95% when new down to 70%.Not very encouraging. Won't be buying again.

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with fabulous service!

I have now twice ordered from GP Batteries - the first time was just before Xmas when I had a crisis and needed a battery delivered immediately. GP Batteries went out of their way to make sure I received my order the very next day. Both times I ordered, I received the most awesome advice, and delivery was fast, and the products are reliable. The personnel are also very patient, helpful, and fabulously knowledgeable!

January 30, 2024
Unprompted review
Rated 3 out of 5 stars

I purchased the GP ReCyKo Pro charger

I purchased the GP ReCyKo Pro charger had difficulties with the battery compartment to charge the batteries and the instruction booklet or shall we say fold out instructions were terrible lack of information and lack of diagrams showing how to use the battery compartment. I also feel now though too late in the day the expense of the item is terrible compared to an alternative charger. All in all a redesign of getting the batteries into the compartment for charging needs changing and the instructions need to be more friendly to be understood. Struggling to understand at the moment if I need to charge the batteries before using them if only the instructions were easy on the eye to read I would not have such a problem, wouldn't buy again.

June 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Very Happy With GP Batteries

Short story, problem with a GP torch that was out of warranty. Contacted Customer Services and they straight away sent a replacement. Very impressed.

Replacement arrived today and of course works beautifully, as I would expect as I have 2 other GP torches. As I now have a working torch I had a fiddle with the old torch - problem with intermittant torch refusing to swith on or would switch off for no reason - poor contact. To my surprise, the spring in the cap clicked back into place and I now have a fully operational torch.
Phoned Customer services and offered to pay for the new one as the company had been so good over replacing the then faulty one - it seemed only right. Customer Service said not to worry - honours are even. What great Customer Service.

I pass this on for potential customers to have no concerns about buying from GP Battteries.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

First class customer service

I had a problem with a GP power pack. Emailed the company and they bent over backwards to help. Can't praise them enough. Okay so the charger developed a fault but the speedy resolution meant that I didn't go without for very long.
Product is very good quality, not like some cheap alternatives.
I would strongly recommend GP Batteries.

May 24, 2018
Unprompted review
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