GoPro UK Dealer Reviews 

58
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Been trying to get a replacement Go Pro after my screen stopped working for over a month now. Their customer support is virtually non existent. They dont have any phone nos and it all has to be done b... See more

Rated 1 out of 5 stars

I placed 2 orders, one was supposed to be delivered on the 18th of December and the second one on the 19th of December 2025. The delivery man stole the second package, made a false signature on the s... See more

Rated 1 out of 5 stars

Tried to buy a camera, got 3 different prices from their website and eventually managed to get a price. Tried to buy it and refused, asked for a callback they quoted 16 minutes hour and a half later... See more

Rated 1 out of 5 stars

By far, GoPro has the WORST customer service I can honestly say that I have EVER experienced. They take, no steal, renewal fees for an account that has NEVER BEEN USED and refuse to give a refund OR... See more

Company details

  1. Photo Shop

Information provided by various external sources

We are a Authorized GoPro UK dealer, with the largest collection of mounts, cases, poles, grips and accessories from GoPro, GoPole, SP, SanDisk and K-Edge all in stock for immediate collection or next day delivery.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

58 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(58)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

GDP Live Chat

James kindly offered to help me once I entered the site and as I was getting a bit confused his advice was really useful. He was very nice and helpful, checking lots of bits of info for me and clearly explaining what I needed to know. It is so great to have customer support live chat and speak to somebody who knows what they are talking about. James was a great help to me, worthy of a bonus :)

October 7, 2015
Unprompted review
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Rated 5 out of 5 stars

Smashing service

Ordered a gopro red filter for my dive housing yesterday - delivered within 24h Update on order and delivery progress made me re-assured i will receive it on time - Thank you, will definitely use agian

August 28, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect

Placed my order in the afternoon, was marked as despatched within half an hour and arrived the next day. What more can you ask for?!

May 16, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent case for Gopro Hero! Great quality and great price! Was delivered extremely quickly and very easy to order!

February 13, 2015
Unprompted review
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Rated 5 out of 5 stars

Outstanding Service!

I ordered a GoPro LCD Touch BacPac on Monday this week and received it by 1st class mail on Tuesday! Outstanding service, no fuss ordering online, a good experience all round. Many thanks!

February 12, 2015
Unprompted review
Rated 5 out of 5 stars

Go Pro

We have received our Go-Pro Silver 4 and memory card today .Second order - Great help from staff - would use this site again -many thanks

February 6, 2015
Unprompted review
Rated 5 out of 5 stars

10/10

Purchased a GoPro from this Dealer. Very helpful. Would recommend to anyone. Best place to buy a GoPro. 10 out of 10 Thank you.

February 4, 2015
Unprompted review
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Rated 5 out of 5 stars

Fantastic service.

brought myself a hero 4 from Pete a few weeks ago and he was absolutely fantastic. Knew exactly what I needed and I've had no problems at all with using GPD.

Thanks for all your help.

February 4, 2015
Unprompted review
Rated 5 out of 5 stars

My gopro

I don't often right reviews but I was so pleased with the help I got when buying my new gopro . Would like to thanks to your team for all your help

February 3, 2015
Unprompted review
Rated 5 out of 5 stars

Expert advice

I don't know much about the GoPro and the service and expert advice was amazing. I know all I need to and got a great deal at the same time.

February 3, 2015
Unprompted review
Rated 5 out of 5 stars

Availability & Speed of delivery

Looking for a Gopro wifi remote, found to be in stock a reasonable price. Communication and speed of service very good. Next day delivery.
Highly recommended.
Happy to shop here again and saved it as one of my favorites.
Keep up the great work.

February 3, 2015
Unprompted review
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Rated 5 out of 5 stars

excellent service, speedy delivery

I called GPD for some advice on a camera and some accessories to suit my needs, extremely helpfull answered all my questions.

I purchased the camera and the accessories and they was delivered next day hassle free.

I will be using again for future purchase's.
Thanks again for all the help.

January 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really helpful knowledgeable staff and keen prices, will definitely use them again.

January 30, 2015
Unprompted review
Rated 5 out of 5 stars

Speedy!

Brilliant service! Item was out of stock so signed up for product update. Recieved an email soon as it was in stock and recieved the item next day!! Brilliant service! Recommend to anyone. Thank you. JD.

January 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered my new hero with accessories for a great price. Items were delivered in record time, would highly recommend and will definitely shop there again.

January 30, 2015
Unprompted review
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Rated 5 out of 5 stars

Fantastic fast reliable service

I was thrilled with my go pro and accessories I recieved. They arrived in very good time and well packaged, will be using them again for all my Go Pro needs and would highly recommend to friends and family!

January 30, 2015
Unprompted review

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