GPH Builders Merchants Ltd Reviews 218

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Decorated my Mum's bedroom after a recent roof leak (and leak was sorted out). My Mum is 80 and registered disabled. Did a beautiful job, at a reasonable price, provided quotes for her house insura... See more

Rated 5 out of 5 stars

The guys at Stonehaven Depot are tremendous - very attentive and efficient. If you are trying to order online, please make sure you have a lot of patience as the site has stone age functionality... See more

Rated 5 out of 5 stars

Great customer service, I order a lot of EZ Street pothole repair bags from here, cheapest I've found online and although it's still expensive, you have to try this stuff. So easy, seriously, you don... See more

Rated 5 out of 5 stars

I would have liked advanced notice of approximate time of delivery the day before as was still in bed at 8am ! The delivery driver was absolutely excellent. Having waited 2 minutes while I threw on s... See more

Company details

  1. Building Materials Supplier
  2. Aggregate Supplier
  3. Do-it-Yourself Shop
  4. Home Improvement Store
  5. Landscaping Supply Store
  6. Tool Store

Written by the company

We are the leading independent builders’ merchants in Aberdeenshire, with branches in Inverurie, Westhill, Stonehaven and Ellon. Whether you are a seasoned professional or tackling a project for the first time, at GPH you'll find everything you need under one roof with help from our friendly and experienced teams.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer service

What a fantastic building suppliers. Friendly and helpful staff, good prices and excellent customer service. Will be my new go to place when I need supplies.

September 14, 2024
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Rated 5 out of 5 stars

Good company

Good company. Items delivered at expected time.

Top tip: If access to your property is limited, make sure you tell them during the order process.

I didn't do this on the first order and the truck dropped off the materials at the top of the driveway (they are BIG trucks)

On the next order I mentioned this, they then used a local pallet delivery company instead of their own trucks, and they were able to get their electric pallet truck down my driveway with my materials order.

August 29, 2024
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Rated 2 out of 5 stars

Three weeks for next day delivery.

The next day delivery turned out to take about three weeks and had to be chased. When chased I was told the order did not get despatched for some reason so they would now send it next day and refund the postage cost. After that it still took several days to arrive and I had to chase for the postage refund three times. Other than this, the product is fine and thanks for stocking it.

July 27, 2024
Rated 5 out of 5 stars

Easy experience with web order

Easy experience with web order
Used the GPH website to order some pegging out posts for a garden projects and collected from my local GPH site a day or so later. All straightforward and convenient.

July 30, 2024
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Rated 1 out of 5 stars

Order delayed and cancelled with no update

I received no tracking email for my order and had to call three times and email in order to get an update (over a week later). When I finally got a reply, GPH had cancelled my order due to lack of suitable stock. If we had been contacted promptly when the order was made, we would have had time to source from an alternative supplier and wouldn't have wasted time chasing GPH for information.

July 30, 2024
Rated 5 out of 5 stars

GPH are tip top.

GPH are tip top.

Ordered loads of C16 timber, OSB, plywood, plasterboard, plaster and the like from them over the past couple of years for a house renovation.

Very well priced and always delivered within a couple of days - there's no way I'm fitting 4.8m lengths in to the car!

In the branches they are pretty helpful too, even for DIYers.

Great company

June 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Bulk bark

Bought online for collection, as always Inverurie were very helpful and it was easy to pick up our product

June 26, 2024

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