Just an update on their poor service
Just an update on their poor service. I’ve continued to try to get them to provide the correct items. Empty promises is all they provide.
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Just an update on their poor service. I’ve continued to try to get them to provide the correct items. Empty promises is all they provide.
They took ages to ship the items, it was only when I wrote to them that they sent it.
It arrived quickly afterwards, however, it was the wrong size and was missing an item.
When I reached out to state my issue they just gave me a discount code and told me to buy it again.
Truly a scam and a company I would not use again.
On 13 June, I ordered a long sleeve tee and trousers for a total of 55.97 USD.
After multiple reminders, I finally received a package on 17 July, but the trousers inside were completely incorrect.
Since then, I have exchanged nine emails requesting either the correct order or a full refund. To this day, I have received neither.
This situation now clearly meets the criteria of non-delivery of goods as advertised and misrepresentation, which is considered fraud under consumer protection rules.
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