I've bought from this company before, at one of their busiest time of year Christmas. I knew they were brilliant at getting my purchase for my grown-up granddaughter,never too old for a jelly cat. Thi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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I have used this business to purchase and grow my jellycat collection for the past couple of years. With each purchase I have had no cause for concern, I have received my purchases in good time, eac... See more
Company replied
Love that they've got a maximum one per customer system for some jellycats which meant that I could get my hands on the coffee bean jellycat that was out of stock from the official jellycat website. O... See more
Company replied
Excellent products . Love these candles, very realistic and remote controled. Also good to find some that use normal AA batterys . Delivery was quick and well packaged.
Company replied
Company details
Written by the company
Gracegentle has been trading for more than 10 years through our store in Newark, Nottinghamshire and online at www.gracegentle.co.uk - We are a destination store for Jellycat | St Eval Candles | Stoneglow Candles | Wrendale and more. We offer a huge range of homeware, giftware, greeting cards and Jellycat Soft Toys.
Contact info
23A Middle Gate, , NG24 1AL, Newark, United Kingdom
- 01636611933
- enquiries@gracegentle.co.uk
- gracegentle.co.uk
4.9
Excellent
117 reviews
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My grandaughter loves Henry mouse
My grandaughter loves Henry mouse. Fast delivery. Nice and securely wrapped. Great price.
May 27, 2026
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Excellent service and the Hare ornament…
Excellent service and the Hare ornament is gorgeous. Very happy. I would highly recommend.
May 8, 2026
Ive bought several Bukowski bears
Ive bought several Bukowski bears, which are beautiful. Prompt, easy service. Packaging is lovely. Highly satisfied!
May 2, 2026
Superb service all round
Website was easy to use, product arrived with free quick delivery, very well packaged and lovely note inside too. Superb company in the shop and online.
April 27, 2026
Reply from Gracegentle
Thank you for taking the time to leave a 5* review, we really appreciate it.
Absolutely brilliant fast and pleasant…
Absolutely brilliant fast and pleasant thank you 😁
November 24, 2025
Reply from Gracegentle
Thank you for taking the time to leave a 5* review, we really appreciate it.
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Excellent seller
Excellent seller, I highly recommend! Fast shipping, very well packaged, and the item arrived in perfect condition. Great communication and smooth transaction. Thank you!
March 30, 2026
Reply from Gracegentle
Thank you for taking the time to leave a 5* review, we really appreciate it.
My favourite online website.
My favourite online jellycat supplier.
Always in perfect condition, beautifully wrapped and really fast to post out.
March 30, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Very helpful quick service
March 30, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Would 100% recommend this small business
The item arrived very quickly and well packaged. Always a lovely shop to buy from.
March 30, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
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Love buying from Grace Gentle
Love buying from Grace Gentle, so many JellyCats and super quick delivery. Highly recommend
March 26, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Best Jellycat purchase experience
I have used this business to purchase and grow my jellycat collection for the past couple of years. With each purchase I have had no cause for concern, I have received my purchases in good time, each item has been meticulously packaged, and the items have not been inflated in price, as so many other sales outlets seem to increase the price of the'popular' items.
I highly recommend Gracegentle and will continue to trust them with all my required future purchases.
This is my go to online store outside of the main brand.
February 25, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
First Class Service
Communication was first class 😀 The bike I initially ordered was out of stock but I was contacted straightaway and given a choice about what I wanted to do. I said I would be happy with the same bike just a different colour and it was delivered within 2 days. Fantastic service and my granddaughter will love her birthday present I am sure. Thank you
February 24, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Popped in to Gracegentle this morning…
Popped in to Gracegentle this morning looking for a gift such as beautiful store with gifts for all occasions i wasn’t quite sure what to get so asked the sales assistants for some advice they could not have been more helpful I will definitely be shopping there more often.
Keep up the good work
March 7, 2026
Unprompted review
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of you supporting our business
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Lovely candle
Lovely candle, exactly how described and true images on the website. Will definitely be ordering more from Gracegentle 😃
January 26, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Excellent Customer Service
Speedy delivery
Excellent customer service, i was kept update every step of the way
January 3, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Excellent service.
January 7, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
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Ballerinas
I purchased the ballerina fox in Keswick a couple of years ago to put on the Christmas tree but we've been on holiday the last 2 Christmas's and this first time decorated the tree with the fox and it looked great so that's why I purchased the 2 cats
January 8, 2026
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Reply from Gracegentle
Thank you for taking to time to leave a 5* review, we really are appreciative of your order
Saw these for the first time in our…
Saw these for the first time in our local florist shop, fell in love with them straight away. I'm now the proud owner of 3. Birthday and Christmas is now sorted each year.
December 29, 2025
Reply from Gracegentle
Thank you so much for taking the time to leave a 5* review, we really appreciate it
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