Gracestitchs Reviews 59

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process easy and appreciate the quick delivery of their products. Many are satisfied with the quality of the items received, noting that they are well-made, comfortable, and true to size, with prints that hold up well. However, some people were dissatisfied with the product quality, stating that items often look cheap, are not as described or pictured, and are made from unexpected materials. There are also concerns about slow delivery and issues with incorrect sizing, with some customers receiving items that are too small. Additionally, a minority of people found the prices to be too high for the quality received.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express significant disappointment, citing... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers express disappointment, citing... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers found the ordering process easy and... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers reported quick and efficient... See more

Price

Consumers express significant dissatisfaction with the price of products. Many feel that the high dollar paid... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Update: 11/26/25. Below was my original post. The company did reach out to me and is refunding about 65% of the original price. I appreciate that they made some effort to make the situation better.... See more

Company replied

Rated 2 out of 5 stars

The women’s shirts for my wife are mediocre grade but she likes and are comfortable. The denim style hats look far from denim and are made of most likely some highly flammable polyester or thin plasti... See more

Company replied

Rated 5 out of 5 stars

In my opinion it is all about customer care. This is why I gave a great review. Nowadays not many companies even reply to customers. So keep it up please.

Rated 5 out of 5 stars

Shirt was great & had numerous compliments on its picture. Fairly quick delivery & price was right. Tim Kreiss



Contact info

3.0

Average

TrustScore 3 out of 5

59 reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Update: Disappointed that TX is associated with this!

Update: 11/26/25. Below was my original post. The company did reach out to me and is refunding about 65% of the original price. I appreciate that they made some effort to make the situation better.

I was very disappointed with this shirt. It looks VERY cheap. It does not look near as good as the picture shows it to look.

November 11, 2025
Unprompted review
Gracestitchs logo

Reply from Gracestitchs

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@gracestitchs.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 1 out of 5 stars

I love the look

I love the look, but the sizes are way too small. I ordered a large for my oncologist, and an extra large for me. Compared to what I normally buy, these are more in the medium range.

November 8, 2025
Unprompted review
Gracestitchs logo

Reply from Gracestitchs

Dear Customer, thank you for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We offer a replacement service, and we assure you that we will prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@gracestitchs.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 2 out of 5 stars

Your sizes run small my shirt is too…

Your sizes run small my shirt is too small.

September 1, 2025
Unprompted review
Gracestitchs logo

Reply from Gracestitchs

Dear Customer, thank you for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We offer a replacement service, and we assure you that we will prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@gracestitchs.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

The sizing is not correct

The sizing is not correct

November 6, 2025
Unprompted review
Gracestitchs logo

Reply from Gracestitchs

Dear Customer, thank you for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We offer a replacement service, and we assure you that we will prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@gracestitchs.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 2 out of 5 stars

You’re not saving money

The women’s shirts for my wife are mediocre grade but she likes and are comfortable. The denim style hats look far from denim and are made of most likely some highly flammable polyester or thin plastic material. I’ve gotten better quality getting disposable painters hats back in the day.

September 24, 2025
Unprompted review
Gracestitchs logo

Reply from Gracestitchs

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@gracestitchs.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Rated 2 out of 5 stars

Not close to what it looks like in picture…

The product was not close to what the picture was; it was dull and blurred, not colored well. Would not buy from the company again. Very slow delivery also.

October 2, 2025
Unprompted review
Gracestitchs logo

Reply from Gracestitchs

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@gracestitchs.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

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