Grad Coach Reviews 1,157

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and guidance, highlighting their professionalism, kindness, and deep scholarly knowledge. Many people found the user experience to be excellent, noting the clear and easy-to-understand explanations, concise videos, and practical presentations that made complex topics accessible. The service provided is frequently described as a game-changer, with consumers appreciating the detailed, constructive feedback and personalized approach. Reviewers also commend the customer service for being dedicated, patient, and incredibly encouraging, helping them to refine their work, stay motivated, and achieve their academic goals.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its clarity, structure, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the helpful and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpful and supportive assistance... See more

Instructions

People report positive experiences with instructions. Customers found the guidance and advice regarding... See more

Based on these reviews

Rated 5 out of 5 stars

Please select GradCoach for assistance with your dissertation. I was paired with Ethar. All I can say is he is phenomenal. Ethar's method of delivery is awesome. He can talk with you and somehow gets... See more

Company replied

Rated 5 out of 5 stars

Dr. Lani Malcolm is a a true gift. If you are looking for a detailed oriented, patient, editor, knowledgeable scholar and educational coach, then Dr. Malcolm is for you. Be prepared to receive more t... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure working with Ethar. We started with a free consultation session, which was very helpful in understanding my needs. I then booked five hours, and the support I received was excellent.... See more

Company replied

Rated 5 out of 5 stars

Kerryn, has been terrific. She has a solid handle on statistics geared for dissertations and or capstones. I would recommend her again and again. She teaches you the material and assists in walking... See more

Company replied


Company details

  1. Private Tutor
  2. Educational Consultant
  3. Training Centre
  4. Tutoring Service

About Grad Coach

Written by the company

Grad Coach provides 1-on-1 dissertation coaching, short courses and time-saving services to 5000+ students around the world. Whether you're just starting on your research journey - or you're knee-deep in analysis paralysis - Grad Coach can help you move forward, optimally and ethically.

Book A Free Consultation

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thematic analysis of qualitative data

I had a thematic analysis of qualitative done done through Gradcoach. They delivered exactly what they promised, on-time. Very happy with their service.

July 3, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 4 out of 5 stars

Great job

Great job. This would have been a 5/5 if we could have asked questions. Thanks again.

V

July 7, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 5 out of 5 stars

I love working with Dr Ethar

I love working with Dr. Ethar!
During our zoom calls, he never fails to ground me in my dissertation process! He makes me feel as a team and is so supportive in his communication throughout the process of editing/revising Chapters.
I always feel more accomplished afterwards!

July 4, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 5 out of 5 stars

Holly was super encouraging and knows…

Holly was super encouraging and knows her stuff! I am glad I reached out to gain more confidence in my work before submitting. She is very responsive, which I so appreciate, and really does her best to help you progress. :)

June 27, 2025
Unprompted review
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 5 out of 5 stars

Great workshop

Insightful content and the presenter was enthusiastic about the subject offering many examples like linking the lit review to the Golden Thread.

June 30, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 5 out of 5 stars

Ethar Al-Saraf spoke in clear language…

Ethar Al-Saraf spoke in clear language that made the session very informative. At this stage of my PhD journey, the literature review session was very helpful. I highly recommend this session and Dr Al-Sarah seminar

June 30, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 5 out of 5 stars

Clear

Clear, concise, and invaluable information. Kerryn is easy to listen to. Very pleasant

June 22, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 4 out of 5 stars

Useful templates

I have used the templates to help me organise what needs to go in each chapter of a Masters thesis. They are a useful guide.

June 21, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 5 out of 5 stars

Free templates

Free templates! This company is amazing. Their professionals are helpful and responsive.

June 17, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

Rated 5 out of 5 stars

Invaluable Support That Helped Me Excel in My Dissertation

As a distance-learning MSc student in Sustainable Maritime Operations, navigating the dissertation journey was initially overwhelming until I discovered GradCoach on YouTube. While their free vlogs are already incredibly helpful, I chose to opt for their paid coaching services as I was determined to excel in my dissertation.

From the start, the platform offered structured guidance, useful templates, and detailed resources that helped me at every stage of the research process. But what truly set GradCoach apart was the coaching support. I had the privilege of working with their experienced coaches, whose clarity, patience, and insightful feedback consistently elevated the quality of my work. Their guidance was instrumental in shaping my literature review, refining my methodology, and structuring my findings according to academic best practices.

Special thanks to the co-founders, for building such a practical and student-centered platform. The quality of support I received far exceeded my expectations, and it helped me secure a Distinction grade for my dissertation, scoring 76% a result I’m truly proud of.

GradCoach is not just a coaching service, it’s a confidence-building companion for anyone undertaking independent academic research. I wholeheartedly recommend it to any student seeking clarity, structure, and support in their research journey.

Thank you, GradCoach, for being such a meaningful part of my academic success!

May 8, 2025
Unprompted review
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback, it is really meaningful to get this kind of feedback!

Rated 5 out of 5 stars

Introductions

Great meeting, good connection with Tara, and looking forward to meeting again.

June 16, 2025
Grad Coach logo

Reply from Grad Coach

Thanks for your feedback :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look