Grad Coach Reviews 1,157

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and guidance, highlighting their professionalism, kindness, and deep scholarly knowledge. Many people found the user experience to be excellent, noting the clear and easy-to-understand explanations, concise videos, and practical presentations that made complex topics accessible. The service provided is frequently described as a game-changer, with consumers appreciating the detailed, constructive feedback and personalized approach. Reviewers also commend the customer service for being dedicated, patient, and incredibly encouraging, helping them to refine their work, stay motivated, and achieve their academic goals.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its clarity, structure, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the helpful and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpful and supportive assistance... See more

Instructions

People report positive experiences with instructions. Customers found the guidance and advice regarding... See more

Based on these reviews

Rated 5 out of 5 stars

Please select GradCoach for assistance with your dissertation. I was paired with Ethar. All I can say is he is phenomenal. Ethar's method of delivery is awesome. He can talk with you and somehow gets... See more

Company replied

Rated 5 out of 5 stars

Dr. Lani Malcolm is a a true gift. If you are looking for a detailed oriented, patient, editor, knowledgeable scholar and educational coach, then Dr. Malcolm is for you. Be prepared to receive more t... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure working with Ethar. We started with a free consultation session, which was very helpful in understanding my needs. I then booked five hours, and the support I received was excellent.... See more

Company replied

Rated 5 out of 5 stars

Kerryn, has been terrific. She has a solid handle on statistics geared for dissertations and or capstones. I would recommend her again and again. She teaches you the material and assists in walking... See more

Company replied


Company details

  1. Private Tutor
  2. Educational Consultant
  3. Training Centre
  4. Tutoring Service

About Grad Coach

Written by the company

Grad Coach provides 1-on-1 dissertation coaching, short courses and time-saving services to 5000+ students around the world. Whether you're just starting on your research journey - or you're knee-deep in analysis paralysis - Grad Coach can help you move forward, optimally and ethically.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Professional coaching

Have you ever started a project and midway you started questioning your process and during that time your deadline is quickly approaching? I was at a point where I was lucky to find Grad Coach. The coach went through everything such as my content and approach that led me to success

April 3, 2025
Unprompted review
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Reply from Grad Coach

Thanks so much for the great feedback, we are so happy we were able to support you ahead of your deadline and help you feel less unsure!

Rated 5 out of 5 stars

Nice

The presentation was good

November 27, 2025
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Reply from Grad Coach

Hi there,

Thanks for the feedback, we appreciate it!

Rated 5 out of 5 stars

Extremely helpful interactive session

Extremely helpful interactive session. Responding to attendee questions in real time was key to providing what was needed in the session. Received very detailed responses with practical strategies. Thank you!

November 26, 2025
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Reply from Grad Coach

Hi there,

Thank you for the feedback, I am glad to hear that the session was helpful and interactive. We appreciate the feedback and hope to do more AMAs.

Rated 5 out of 5 stars

Excellent templates

Excellent templates! The Microsoft Excel worksheet for organizing my Literature Catalog was super valuable and I began utilizing it right way. The other resources also helped me to write my dissertation on a higher level of understanding. Thankful for this website because it eased my stress and saved time.

November 21, 2025
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Reply from Grad Coach

Thank you so much for the great feedback!

Rated 5 out of 5 stars

Ethar at Grad Coach absolutely saved me…

Ethar at Grad Coach absolutely saved me during the dissertation process. Going back to university for a master's degree 30 years after undergrad is not for the faint of heart, much less in another country where the writing and grading standards are different. Ethar really helped me develop a clear strategy for organising my research, references and paper and gave me great feedback on what to prioritise and what to cut. His understanding of what academic markers want to see is so helpful. I would have been way off the mark without his insights. He also let me just vent when I was struggling and made me laugh, which was much needed during a really challenging process. I wound up landing a distinction on my paper thanks to his amazing support. If you are struggling with academic writing in any way, shape, or form, reach out to this company ASAP - they are a Godsend!

November 14, 2025
Unprompted review
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Reply from Grad Coach

Thank you so much for the wonderful feedback! Congratulations on the distinction, we are so glad we could assist you on your research journey!

Rated 5 out of 5 stars

The Grad Coach was inspiring and helped…

The Grad Coach was inspiring and helped me to achieve my goal of successfully defending my thesis. The guidance for review and editing of my thesis was extremely helpful; guidance was in the right direction. His positiveness helped me along at my stressed moments. His advice and tips really really helped me to manage. I defended on 6 November. My Best to my Grad Coach for all the help!

November 6, 2025
Unprompted review
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Reply from Grad Coach

Hi Joyce, Congratulations on the successful defense! We are so glad to have been able to support you in your research journey and appreciate the feedback.

Rated 5 out of 5 stars

My grad coach is very experienced!

My grad coach is experienced in writing his own dissertation and helping several others with their dissertations. He has been instrumental in reviewing my writing, suggesting edits, and providing formulas that make each section a little easier to follow when writing the chapters

November 9, 2025
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Reply from Grad Coach

Hi there, thanks so much for providing this feedback, I am glad the support you are receiving from Dr Matthew Courtney is proving so helpful!

Rated 5 out of 5 stars

Looking for such a simplified way to manage your referencing?

I was so impressed with the step-by step explanation on how to use mendeley, with great tutorials, The quick response to my email was so timely. They made it so easy for me to understand how yo use it. I love the Grad Coach team.. anytime 🤩🥰

November 9, 2025
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Reply from Grad Coach

Hi Sayegh, I am glad you found the Mendeley tutorial helpful. Thanks for the feedback.

Rated 5 out of 5 stars

Research Proposal Content Review

My experience was good. I learned a lot in the session. The areas that needed the most improvement were discussed and brought much clarity. These included the problem statement, significance and research questions.

November 7, 2025
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Reply from Grad Coach

Thanks for your feedback! Great to hear that you learned a lot in the session.

Rated 5 out of 5 stars

Matthew was incredibly supportive and…

Matthew was incredibly supportive and his experience of the dissertation process was invaluable. I felt heard.

November 9, 2025
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Reply from Grad Coach

Thanks for your feedback! We'll be sure to pass this feedback on to Dr Matthew Courtney.

Rated 4 out of 5 stars

Really good content

Really good content, however, they just need to be more transparent about it not being live content.

I really like the professionals and their experience they bring.

November 2, 2025
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Reply from Grad Coach

Thanks for your feedback, we appreciate you sharing your insights.

Rated 1 out of 5 stars

No call no showed

No call no showed my initial consultation, then never answered my follow up email.

Update: I will say that they DID reach out to me to reschedule a new meeting, so I'll update this review after I use their services.

November 5, 2025
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Reply from Grad Coach

Thanks for bringing this to our attention, Val. We have reviewed the situation and unfortunately there was a technical issue on our side that led to the coach missing the free initial consultation session. We apologize for the inconvenience.

We have reached out privately via an attempted call and email to reschedule the Initial consultation. We apologize for the inconvenience and hope to engage with you for further support.

Rated 3 out of 5 stars

The seminar is pre recorded and full of…

The seminar is pre recorded and full of fake attendees. Why not just send me the recording so I can watch when is best for me?

Why have 79 attendees that are answering the speaker’s questions, but they’re all bots?

Thank you, since it was free, but just be real about what’s happening.

November 5, 2025
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Reply from Grad Coach

We're sorry to hear that the free webinar didn’t meet your expectations. Re-aired workshops include comments and engagement from past attendees - there are no bots.

We do provide a recording of each session via email for all attendees - at no cost. Please feel free to reach out to us if you did not receive the email.

Grad Coach

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