Gradedcards Reviews 

200
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Made an order and they have taken my money over 2 weeks ago. Order still just says placed and they do not respond to emails or phone calls. Will be contacting my bank ASAP.

Rated 1 out of 5 stars

Another Arceus V figure collection preorder that never arrived, emailed 3 times through website support form, messaged via Facebook got a response saying it'll be posted tomorrow. It was not sent... n... See more

Rated 5 out of 5 stars

Kept up to date on my pre-order and came really really fast when dispatched - super well packaged too so arrived in great shape! Graded Cards seem to have really upped their game recently and becom... See more

Rated 5 out of 5 stars

Just received well packed Super Mario cards in tins, within days of ordering. Unable to get these items elsewhere at such a great price! Excellent communication. Thrilled to get the missing “limited... See more

Company details

Written by the company

Graded cards ltd is the company for all pokemon collectors. Wether youve just started collecting, re living child hood memories or your an avid pokemon collector searching for that elusive pokemon card, we have something for everyone.


Contact info

3.3

Average

TrustScore 3.5 out of 5

200 reviews

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3.3

All reviews

(200)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Total scammers. Avoid.

If I could give 0 stars, I would.
Placed an order and it took weeks to dispatch. I’d emailed to ask why but this was ignored. When the items finally arrived, the binders were incorrect - they’d sent smaller versions instead of the larger ones I’d paid for. Again, I emailed straight away to ask for a return address, postage costs to cover the return (their error so why should I pay) and for the items I’d actually ordered to be sent. No reply. Waited a week and emailed again. No reply. They didn’t respond to a single thing. I had to open a dispute via my payment method to get back the money for the incorrect items.
Absolute disgrace of a company.

July 21, 2022
Rated 1 out of 5 stars

Not guaranteed shipping times. Horrible customer service experience

Website states you will get next day shipping if ordered before 1pm and spent over £30. I spent over £100 and ordered before 1pm.
The items were not even shipped for 3 working days and then the delivery method was not even a guaranteed next day but 1-3 working days. The parcel arrived 1 week later.
Website is nice but would not order if you want fast shipping.
Edit: Once I received my order I had an incorrect item. I messaged to let them know and they said they would look into it and sort out. After that I never heard from them again, even with further contact from my end.
Would not order from here again.

June 28, 2022
Rated 1 out of 5 stars

Not received my order

Not received my order, from over a month ago. They are yet to respond to approx 10 emails and have been uncontactable on other socials.
Assuming liquidation or running some form of scam. AVOID

June 24, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID!!! Probably in liquidation

Another Arceus V figure collection preorder that never arrived, emailed 3 times through website support form, messaged via Facebook got a response saying it'll be posted tomorrow. It was not sent... no sign of tracking, messaged a week later, message was read but no response. Luckily used Paypal and I was instantly refunded. NEVER USE!!!

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Repeat customer. 10/10!

I have just put through another two orders for both Japanese and English Pokémon from GradedCards.

I'm absolutely thrilled with the service I have received - this afternoon I have had another chat with them on the phone to which all of my questions were answered immediately.

I can't fault them at all.

10/10.

February 15, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a pokemon Japanese booster box…

Ordered a pokemon Japanese booster box it shipped fast but the packaging was a disgrace. It was sent in a padded envelope with no other protection. so it arrived crushed it's what I would expect from a eBay seller no a company that supposedly holds its self in delivering your item "packaged in the highest order".

I contacted them and after a few emails back and forth I agreed to send the item back and get a replacement. So I did so and from the 15/12/21 since it's been delivered and signed for, I have not heard anything back I've contacted them now multiple time and have had no reply. So not only am I out of pocket "£80" I'm also out of the item, I would advise anyone not to use this company.

January 9, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant store

Pre ordered item arrived on time, no hassle, good communication, great prices also. Will definitely be ordering from here again.

Thanks to the people at Graded Cards!

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great communication and packaging

Kept up to date on my pre-order and came really really fast when dispatched - super well packaged too so arrived in great shape!

Graded Cards seem to have really upped their game recently and become way more reliable, last few orders have been perfect - v happy!

December 19, 2021
Rated 5 out of 5 stars

5* service

outstanding service, constantly emailing information about order update, very quick delivery, will definitely be using again

December 16, 2021
Unprompted review

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