What's the point of buying from this "Specialty" roaster when they ship coffee 3 months after roast date. And even then, it took them a week from purchase to ship without any comms on delay. Tri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My favorite coffee! Many sophisticated blends to enjoy. Great coffee team, who make the best coffee, and sometimes reward you with cool swag in your coffee orders too, just got a really hip T Shir... See more
Yet to receive my order and have not received any response from Grand Cru after sending 3 queries online. No phone number available which makes this ever more frustrating. Planning to go to fairtra... See more
Very nice coffee I ordered the Grandeur Signature Blend, however the only issue I had was from the day I ordered the coffee it was 10 days before it arrived. If you live interstate I suggest you m... See more
Company details
About Grand'Cru — Specialty Coffee Roasters
Written by the company
Grand’Cru Coffee is a specialty coffee roaster based in Chatswood, in the heart of Sydney’s North Shore. We aim to share our passion through our craft and influence the next steps in the history of coffee.
Exceptional coffee starts with a commitment to sourcing the best beans, followed by mastering the science of specialty coffee roasting to pour the perfect cup. Luckily, we’ve got over 50 years of roasting experience under our belts to bring you the best.
Exceptional coffee starts with a commitment to sourcing the best beans, followed by mastering the science of specialty coffee roasting to pour the perfect cup. Luckily, we’ve got over 50 years of roasting experience under our belts to bring you the best.
Contact info
U 7 3 Gibbes Street, 2067, Chatswood, Australia
- hi@grandcru.coffee
- grandcru.coffee
2.9
Average
72 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Fast delivery and a excellent price!
Fast delivery and a excellent price!
Love this coffee
June 14, 2021
Advertisement
Sensational coffee
June 4, 2021
Fast delivery
Fast delivery. Great tasting coffee (Ethiopia). Cant wait to try the rest. Should be good :)
June 4, 2021
fast and great!
May 26, 2021
Advertisement
Extremely great service
Extremely great service, I have tried most of their roasts now. There are two that I didn't like, however, the Brawn Douglas is my go to everyday coffee bean of choice. Keep up the great work.
May 20, 2021
very nice coffee I ordered the…
Very nice coffee I ordered the Grandeur Signature Blend, however the only issue I had was from the day I ordered the coffee it was 10 days before it arrived. If you live interstate I suggest you may want to use Express Postage. If you select free postage depending on the time of year and mine was over Mothers Day week you may have delays.
Other then that their support was good and helpful. Would buy from again.
Cheers
May 10, 2021
Advertisement
Great coffee
Great coffee, minor inconvenience that one bag I asked for to be a coarse grind and all my bags were whole beans. Still happy though, thanks heaps!!
May 7, 2021
The coffee is always good and sent…
The coffee is always good and sent quickly, rating would have been a 4 or 5 if beans were roasted closer to the sent date.
May 5, 2021
Advertisement
Great tasting espresso and fast…
Great tasting espresso and fast delivery! Make sure to give your beans a few days to de-gas before dialing in and tasting - results can be all over the place otherwise :)
May 3, 2021
Excellent beans and customer service!
May 3, 2021
I ordered the bundle of three coffees
I ordered the bundle of three coffees. One was the Brawn Douglas. Never tried before. Superb flavour. Love the coffee from Grand"Cru. Each blend tastes so smooth.
May 2, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.