The engineer was very pleasant & professional, he made me feel comfortable & explained that 😊 part of my original aerial was broken the job was done quickly. He then came inside & tested my living ro... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had Grande Digital install a new satellite dish at my caravan. Engineer was very helpful and knowledgeable. Any materials that were used the leftovers, cut offs etc were cleaned up. Noticed a little... See more
Company replied
Issue dealt with in a very efficient & Professional manner. Most impressed with Technician. He arrived promptly did his assessment. Then, NO hard sell....explained what problem was & gave me 2 op... See more
Company replied
Excellent service. Attended within 2 hours of enquiry and completed the repair to a cut external co-ax cable (cut in 2 places). Shaun went above and beyond and checked Inputs before altering config... See more
Company details
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
4.6
Excellent
787 reviews
Replied to 25% of negative reviews
Typically replies within 1 week
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Jay was very friendly and helpful
Jay was very friendly and helpful. He did the installation very quickly and tidily. Good job!
August 18, 2025
Fantastic service very quickly sorted…
Fantastic service very quickly sorted the problem for us. Polite and friendly service very knowledgeable would definitely recommend
August 14, 2025
Efficient and friendly.
Raymond was friendly and carried out the work efficiently with no mess. Carried out the work on the day he came to give me a price, once I had a quote I was happy with.
August 13, 2025
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Very good efficient service.
August 4, 2025
Gary the engineer was brilliant
Gary the engineer was brilliant. Very polite and respectful. New satellite dish installed. Would definitely recommend this company.
August 11, 2025
Overall experience was good quick and…
Overall experience was good quick and done very quickly . Did not clean up after him and left far too much cable . Was very experienced and did a good job .
August 8, 2025
Engineer was polite
Engineer was polite, efficient and explained the options open to me. I would use this company again.
August 8, 2025
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Satellite dish repair
Dave friendly and professional. Company contacted us in a timely manner and called us with quote while engineer was with us.
August 5, 2025
Friendly,quick tidy
Friendly,quick tidy, good job done in the strong wind on a high slated roof.
August 5, 2025
Raymond was fantastic he…
The engineer Raymond was fantastic he came in and straight away found the fault and explained what was needing done. After quickly getting my quote he carried out the work very quick and made sure everything was tuned in and ready to go before leaving amazing service and solved the issues we had thank you so much.
August 5, 2025
Very friendly engineer
Very friendly engineer, explained everything he was doing and just a great service
August 1, 2025
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Great Sky dish fitter
Prompt arrival, very good people and Labrador skills, kept us informed as the job progressed. Easy to work with and delivered an efficient and effective job - very happy with the result. Unreservedly recommended
August 1, 2025
Not a same day service
Called for a same day appointment and was told they had availability, and it wouldn't be an issue.
Waited until 4pm phoned again to make sure they were coming, and they said I was next on their list.
Then received an automated message saying the due to unforeseen circumstances they would not be with me today.
When I called back the lady on customer services said they couldn't guarantee a visit as it depends on what they have to do.
They shouldn't mislead customers by saying one thing ie same day service and then cancelling on the customer because they've over-extended on bookings.
Not happy to be mucked about.
July 31, 2025
Unprompted review
Useless - failed to attend
Useless. Waited in for 4 hours to then be told they were not coming.
July 26, 2025
Unprompted review
Efficient aerial service
Excellent communication from the initial contact with Grande Digital, prompt service delivered within a week of booking. We discussed the requirements and received multiple quotes for the work and installation based on the type of aerial. The engineer was friendly, but left a bit of a mess while connecting the original cable in the living room, removing old wire clips and leaving the cleanup for us. Extremely pleased with the new aerial and channel reception.
July 18, 2025
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He did a good job
July 23, 2025
Happy customer
Rang about 9:30,aerial fixed bye 12:30,great lad that came to install it no fuss and no mess at all
July 22, 2025
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