Grand Furniture Reviews 7

TrustScore 2.5 out of 5

2.4

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Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

Browse our fantastic range of beds, wardrobes, nested tables and much more online at Grand Furniture with free UK mainland delivery on all orders!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

A terrible shop.My girlfriend give a…

A terrible shop.My girlfriend give a cash deposit on a load of rubbish.I want my hard earned cash back and they won't give me back my money .I didn't get any furnitureas it's all a load of over priced scrap.
The woman who owns the shop will not return my cash deposit
Don't go near these con people !!!!!

March 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not deal with this company.

Do not deal with this company under any circumstances. They produce shoddy goods and a customer care service that ignored your requests to replace faulty goods. Stay well clear.

October 28, 2023
Unprompted review
Rated 1 out of 5 stars

Awful experience

Re order no TZFMCX glass & chrome nest of tables. As with a previous review we also purchased a nest of glass top tables where the glass fitting had detached so unable to assemble. We have just spent 3 months trying to get a replacement table from Grand Furniture. After numerous promises of replacement delivery we have given up and resorted to trying super glue (with poor results). Our advice to others is do not buy products from this company.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Just had some flooring fitted by Kam…

Just had some flooring fitted by Kam his helper can't recommend them enough 100% fabulous job would also like to recommend Ryan the salesman very helpful nothing to much trouble so will back soon for them to do some more work for me

June 3, 2023
Unprompted review
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Rated 1 out of 5 stars

I ordered a set of 3 tables for my…

I ordered a set of 3 tables for my livingroom. They all arrived within a reasonable time and a good price. Unfortunately on going to build the tables 2 were found to be broken.
I have left numerous messages on the phone and also sent emails but no response from either.
I have unfortunately now contacted consumer advice to assist in this matter.

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

Give these guys a chance

Give these guys a chance! I went against all my instincts and ordered through an unknown site without a TP score. I've been had before so am wary. As soon as I ordered, I got a text message which confirmed my order, followed shortly by a DHL tracking number. Worryingly this didn't work and I prepared for the worst. I called the number on the site and the person I spoke to was really helpful. My package arrived early and is in great condition. So here's my review as promised. Give them a chance. I'd rather give a business like this a leg up than throw more cash at Bezos!

April 7, 2021
Unprompted review

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