Grand Parkett Reviews 

304
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the outstanding communication and the professional advice offered when choosing various items. Buyers highlight the exceptionally fast shipping times and well-packaged deliveries that consistently arrive without any hassle. Patrons note that the team members are exceptionally friendly, knowledgeable, and ready to assist. Individuals note that the online ordering platform is extremely straightforward, efficient, and user-friendly for everyone. Many purchasers also mention finding fantastic product choices available at very competitive and reasonable price points. Overall, people express strong satisfaction with the reliable support and overall quality of service.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting efficient online... See more

Service

People report high satisfaction with the service, highlighting excellent communication, sound advice, and a... See more

Product

Consumers express satisfaction and delight with the product quality and selection. Reviewers consistently... See more

Order

Users describe satisfaction with order and delivery processes, highlighting the easy online systems and... See more

Staff

Customers had positive experiences with staff, praising them for being very friendly and helpful. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dave goes above and beyond, always happy to offer advice and guidance on products and tools. Service is fantastic, orders always shipped quickly, well packaged and delivered quickly. Highly recommen... See more

Rated 5 out of 5 stars

Very professional no messing around very good company I would 100% use them again !! Overall 1 happy customer thanks for a good experience !!!! best regards Brett champion

Rated 5 out of 5 stars

Great communication and fast delivery! Wish they could not use Parcelforce as they do not leave parcels.

Rated 5 out of 5 stars

First time I bought from Grand Parker, very easy Ordered online and was delivered next day


Company details

  1. Flooring Contractor

Information provided by various external sources

Grand Parkett are suppliers to the wood floor sanding and installation industry. With specialist products from worldwide manufacturers like Norton Abrasives, Starcke, Hermes, Berger Seidle,Floor Service, Bona, American Sanders and more. We strive to offer a service far and above our competitors, with specialist advice, site visits and training just a phone call away. If you like what we offer, we'd love to see your review.


Contact info

4.8

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(304)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service every time

Great service every time!

Grand Parquet is a service we can rely on to provide us with the very best flooring supplies from around the world. Changing the game in all aspect of hardwood flooring.

A must have supplier for any Hardwood flooring specialist.

June 18, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Never ever any stress or issues with Grand parkett, ultimate confidence.

Products, service, advice, all 5 stars. A truly personalised service, a business who know what it is like to be on the tools, on the floors etc, and can pull you out of the soup over the phone with advice and knowledge if something unforeseen happens on the job.

passionate about helping people, i have lost count how many times Grand Parkett have gone above and beyond for my flooring business. Just light years ahead of other suppliers who just want our money.

Products are premium, clients love them, the range is diverse, the job advice is from somebody who has been there, worn the t-shirt, sanded/installed the floor. It makes it pretty impossible to need to go anywhere else.

you only need to spend £100 for free delivery (without VAT) yet it gets to the job quicker than suppliers that want double that. Never ever had any issues with a delivery (external factors involving couriers can't be helped)

May 10, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

very efficient.

Ordered some 24 and 40 grit 6 inch sanding sheets. They arrived early the next day. Brilliant service especIally in these difficult times. Excellent!

April 17, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Dave has a wealth of knowledge in wood…

Dave has a wealth of knowledge in wood floor installation and restoration. Orders are always sent promptly on a next day service. He will go above and beyond to make sure you get your order on time, on 1 occasion there was a mix up with the courier, (the couriers fault) Dave hand delivered my order to site so I could get the job done. Top man and top service!

April 1, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hoping to use the products more in the…

Hoping to use the products more in the future, Daves always got time for a chat on the phone regarding the different products! However would advise they change delivery courier as parcel force cant deliver my order!! But thats not Grand Parkett fault!

March 21, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

1st class service

1st class service, excellent products and prompt delivery.
I will be dealing with this company for many more years to come..

February 28, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look