Grand Parkett Reviews 

303
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff members who always provide expert guidance and excellent product quality. People truly love the impressively fast delivery services, noting that orders consistently arrive promptly and reliably. Consumers consistently mention the remarkably smooth online ordering process and very competitive prices that make every purchase extremely convenient. Though some reviewers experienced occasional minor issues with external delivery couriers failing to leave parcels or handle shipments properly. A few people specifically mentioned that dealing with certain third-party courier delivery services created unexpected delivery frustrations.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt dispatch, excellent... See more

Service

Consumers find service to be exceptionally positive, consistently highlighting fast shipping, sound advice,... See more

Product

Reviewers mention positive feedback about product quality, consistency, and variety. Consumers frequently... See more

Order

Customers consistently note positive experiences with order processes, highlighting efficient online ordering... See more

Staff

Users describe positive interactions with staff, noting their friendly and professional demeanor. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about Grand Parkett? Firstly, what David Watson doesn’t know about wood, is not worth knowing. He is an incredible guy who knows the products backwards, and nothing is ever too much t... See more

Rated 5 out of 5 stars

Dave goes above and beyond, always happy to offer advice and guidance on products and tools. Service is fantastic, orders always shipped quickly, well packaged and delivered quickly. Highly recommen... See more

Rated 5 out of 5 stars

Very professional no messing around very good company I would 100% use them again !! Overall 1 happy customer thanks for a good experience !!!! best regards Brett champion

Rated 5 out of 5 stars

Great communication and fast delivery! Wish they could not use Parcelforce as they do not leave parcels.


Company details

  1. Flooring Contractor

Information provided by various external sources

Grand Parkett are suppliers to the wood floor sanding and installation industry. With specialist products from worldwide manufacturers like Norton Abrasives, Starcke, Hermes, Berger Seidle,Floor Service, Bona, American Sanders and more. We strive to offer a service far and above our competitors, with specialist advice, site visits and training just a phone call away. If you like what we offer, we'd love to see your review.


Contact info

4.8

Excellent

TrustScore 5 out of 5

303 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(303)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Easy buying process

Buying process was simple and straightforward. Looking forward to receiving my mop

October 3, 2025
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Reply from Grand Parkett

Our delivery is next working day (Mon - fri) it says in the delivery information. Since you ordered on Friday, your mop will be delivered today, Monday. Hope you didn’t miss your mop too much!

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Rated 5 out of 5 stars

Fast service

Fast service, great advice, double checked my order with me because I’d made a mistake. Top quality! Highly recommend!

October 1, 2025
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Rated 5 out of 5 stars

What can I say about Grand Parkett

What can I say about Grand Parkett?
Firstly, what David Watson doesn’t know about wood, is not worth knowing. He is an incredible guy who knows the products backwards, and nothing is ever too much trouble. The majority of orders are dispatched promptly on a next day service, and the only times I’ve had issues were due to courier problems - which cannot be helped! Brilliant products and tools, abrasives etc. We love Grand Parkett! ⭐️⭐️⭐️⭐️⭐️

August 12, 2025
Unprompted review
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Rated 4 out of 5 stars

I ordered floor maintenance oil from…

I ordered floor maintenance oil from Grand Parkett that I can no longer buy locally. Ordering and paying was fine. The 4 instead of 5 stars is because the tins of oil arrived quite badly dented as there was no padding in the delivery box which was bigger than the tins so they got knocked about in delivery. Fortunately none opened.

June 26, 2025

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