Granite and TREND Transformations UK Reviews 2,043

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 479 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, noting their expertise and attention to detail. The service provided is frequently described as excellent, with many people appreciating the efficiency, clear communication, and smooth installation process. Consumers are highly satisfied with the quality of the products, particularly the worktops, which are often highlighted for their appearance and ability to transform kitchens. However, some customers experienced issues with product information, specifically regarding the porous nature of certain worktop materials and the suitability of taps for gravity-fed water systems. A few people also reported problems with cupboard doors peeling and a loose-fitting tap. Additionally, there were isolated instances where sales representatives were perceived as unhelpful or failed to take proper measurements and suggestions.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professionalism and... See more

Product

Users describe positive interactions with the product, particularly highlighting the transformative effect of... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the high standard of... See more

User experience

People report positive experiences with the overall user experience. Customers consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class from the initial visit to discuss our options and costs to the final installation. We had thought the fitting would be long and messy quite the opposite, quickly installed wi... See more

Company replied

Rated 5 out of 5 stars

Our experience with with Granite Transformations was superb from start to finish. The whole team want above and beyond throughout - from the initial visit to the completed work it was a pleasure meet... See more

Company replied

Rated 5 out of 5 stars

We are very pleased with our new worktops which look great and seem good quality. The customer service has been excellent throughout and appointments were managed very well. Communication is excell... See more

Company replied

Rated 5 out of 5 stars

We have just had Overlay Worktops fitted by Calvin and Michael from Trend Transformation and are delighted with the results. My kitchen now has sparkling shiny new worktops. Both Michael and Calvin... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Bathroom Remodeler
  3. Granite Supplier
  4. Remodeler

About Granite and TREND Transformations UK

Written by the company

Our Overlay Worktops are fitted on top of your existing surfaces.

The Top that Fits on Top

A high-quality surface that can fit directly over existing worktops, allowing you to totally transform the look of your kitchen or bathroom without the need to remove the old surfaces. It is as attractive and durable as traditional worktops, if not more so! Available in an impressive range of styles and colours, you can choose from quartz, granite, recycled glass or marble style worktops that will give the most important rooms in your house a pristine and luxury new finish.

We can transform your kitchen in as little as one day.

Choose The Smarter Way to Renovate

Granite & TREND Transformations offers the smarter way to renovate, transforming your kitchen or bathroom without the disruption or undertaking of a full replacement. Our Top that Fits on Top installation process, enables you to transform your kitchen or bathroom with a worktop overlay in as little as a day.

The secret is that our elegant kitchen worktops, doors, and splashbacks are made-to-measure and precisely cover your existing surfaces, leaving a pristine, luxurious finish. Our non-porous worktop overlays are heat, scratch, stain & impact resistant and can withstand just about anything your life throws at them.

Why Choose Us?

World-class materials, expert installations & inspiring designs.

Whether you want to refresh and update your kitchen or bathroom or are looking for a stunning, complete transformation, Granite & TREND offers a unique combination of products, innovation and expertise.

As an international network of local artisans, manufacturers, designers and installers, we combine all the benefits of a brand with global resources and expertise with the local touch that is essential to making your kitchen and bathroom dreams a reality.

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Contact info


4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

A excellent job by the installer

A excellent job by the installer

May 11, 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear that the Adam did an excellent job. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Excellent overlays. From the initial appointment to the…

From the initial appointment to the finished job everything was brilliant. Great communication and the guys did everything in less than a day. We had new worktop ..cooker and hob. Very pleased with the products. Would definately recommend 100%.

May 5, 2026
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Reply from Granite and TREND Transformations UK

We're so pleased to hear that everything was brilliant from start to finish! We appreciate your positive feedback on our communication and products. Thank you for your strong recommendation!

Rated 5 out of 5 stars

Great experience

From visit of showroom in Marks Tey to completion of the fitting the new work top etc everything just worked out superbly, all appointments were on time and professionally carried out, the staff members were polite and helpful.

May 5, 2026
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Reply from Granite and TREND Transformations UK

Thank you for taking the time to leave us a review, We're so pleased to hear everything worked out superbly, from the showroom visit to the fitting! Thank you for your kind words about our team.

Rated 5 out of 5 stars

fantastic service

Each stage of the process was efficient and professionally done. The installation went smoothly and the installer worked tiddly and the outcome is fantastic. I am so pleased with the transformation. I highly recommend you.

May 11, 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're delighted to hear that the process was efficient and professional, and that you're so pleased with the fantastic outcome. Thank you for your high recommendation!

Rated 5 out of 5 stars

5 star company

We received a five-star service from the initial telephone call right through to the perfectly fitted installation. Highly recommend Steven and his team ⭐️⭐️⭐️⭐️⭐️

May 11, 2026
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Reply from Granite and TREND Transformations UK

Thank you so much for the amazing review ⭐⭐⭐⭐⭐

Really appreciate you taking the time to leave this. It was an absolute pleasure transforming your kitchen and I’m so pleased you were happy with the service from start to finish.

I’ll make sure the whole team sees your comments too as they work incredibly hard and feedback like this means everything.

Thanks again for choosing Granite Transformations 😊

Steve

Rated 5 out of 5 stars

Very pleased with the bathroom

Very pleased with the bathroom, Danny & the team were great, would highly recommend.

May 11, 2026
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We are so glad you were pleased with your bathroom! Thank you for your kind words.

Rated 5 out of 5 stars

Excellent service from all staff

Excellent service from all staff. We went into store to look at how the worktop replacement works and were given great advice. The representative that then attended our home to provide a quotation brought a large selection of samples and was very knowledgeable. The gentleman that come to fit the replacements was punctual, efficien and cleaned up afterwards.

March 26, 2026
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Reply from Granite and TREND Transformations UK

Thank you for taking the time to leave us a review, We're happy to hear that you received excellent service from our staff and found the advice helpful. It's great to know the representative was knowledgeable and the installer was punctual and efficient. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, no hassle installation and an excellent product too!

May 11, 2026
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Reply from Granite and TREND Transformations UK

Hi Lin, We're happy to hear that you had such a positive experience with our customer service and installation team. Thank you for your feedback and 5Stars!

Rated 5 out of 5 stars

Excellent firm to deal with.

Excellent firm to deal with. Workmanship is outstanding. Clean, friendly worker. Turned up on time. Completely professional in all aspects of the work.

May 9, 2026
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Reply from Granite and TREND Transformations UK

We're so pleased to hear about your excellent experience with our team and the outstanding workmanship! Thank you for your kind words.

Rated 5 out of 5 stars

Richard was so helpful when we were…

Richard was so helpful when we were planning a change of worktop. He visited us to discuss worktop options and provided excellent advice. His attention to detail and workmanship are second to none and the finished job is absolutely outstanding. We couldn’t be happier with our revamped kitchen and Richard’s friendly approach, together with his professional attitude to ensure everything was just perfect, made this whole experience so good! I have couldn’t recommended him highly enough - thanks Richard!
Alastair and Laverne

April 29, 2026
Unprompted review
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Reply from Granite and TREND Transformations UK

We appreciate you sharing your experience. It's great to hear that you are happy with the worktop and the kitchen transformation. We're glad that the advice and attention to detail met your expectations. Thank you for the high recommendation .

Kind Regards
Richard TT-Banbridge

Rated 5 out of 5 stars

Superb Company!

Our experience with with Granite Transformations was superb from start to finish. The whole team want above and beyond throughout - from the initial visit to the completed work it was a pleasure meeting them all and we feel lucky to have been recommended them to 'transform' our kitchen. It really does look like a completely new space and has added some thing special just changing the work tops and sink.
The quality of the work is fantastic and Bob who fitted it was a joy to have around - such a friendly and knowledgeable guy as well as extremely talented. Thank you, we can highly recommend as we are thrilled with our new kitchen! Also a pleasure to work with a genuine company with such personal customer service.

April 24, 2026
Unprompted review
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Reply from Granite and TREND Transformations UK

We're happy to hear of your superb experience! It's great to know that our team exceeded your expectations and that you are thrilled with your transformed kitchen. We appreciate your kind words about the quality of work and personal customer service. Thank you for recommending us! GT

Rated 5 out of 5 stars

Very happy with my new quartz overlay…

Very happy with my new quartz overlay worktops!!! It has totally freshened up this small space …

May 5, 2026
Unprompted review
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Reply from Granite and TREND Transformations UK

Thank you for your feedback Evan - glad to hear how happy you are with the new worktops! GT

Rated 5 out of 5 stars

We are very pleased with our experience…

We are very pleased with our experience and the work. Very easy to deal with. Our kitchen has literally been transformed. Alex Dedjula, the fitter, was brilliant, very helpful with amazing attention to every small detail. We are very happy with the service received.

April 29, 2026
Unprompted review
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're very happy to hear that you are pleased with our service and the completed work. It's great to know the transformation of your kitchen met your expectations, and that you appreciated the Alex's attention to detail. GT

Rated 5 out of 5 stars

Granite tops and splash backs

Very happy with the service we got from Strat to finish only took 2 days like they said.

April 22, 2026
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Reply from Granite and TREND Transformations UK

We're very happy to hear that you were pleased with our fast service! Thank you for taking the time to leave us this great feedback.

GT Derby

Rated 1 out of 5 stars

Unhelpful Customer Rep and Zero Follow Through

We just had them out for a quote. When Matthew arrived he was negative right from the start. We wanted to incorporate a Rangemaster and have the cupboards refitted and designed around it. I asked him if he had any suggestions and he said “not really.” He basically tried to talk me out of it saying “well you have a nice hob.” Thank you very much Matthew but I didn’t ask your opinion of my hob I asked you for creative suggestions on how we might achieve what we want to do. He came inside with a notebook and didn’t open it once. He took no photos, no measurements, and made no drawings. I asked him could he give us a quote and he said “yes”. We waited 10 days for the quotation and still hadn’t heard back. When I decided to contact the local showroom and ask what the quote would be, I was told they decided not to quote! They did the original kitchen and also did some upgrades to it two years ago. We now want to upgrade to a new cooker and have them build in cupboards around it. As they had done all the prior work on the kitchen, the logical choice was to have them do this upgrade too. Very disappointed to have to chase them down for the quote and then be told they “decided not to quote”. We have a 5 figure budget so I guess we will pass our business on to another company who can follow through. The company as whole might be good but my opinion is that Cheltenham needs a new inhome customer representative.

April 20, 2026
Unprompted review
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Reply from Granite and TREND Transformations UK

Dear Melanie,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations.

Following your appointment, we reviewed your enquiry and confirmed that we wouldn’t be providing a quotation on this occasion, as the project falls outside the type of work we typically undertake. We always aim to be open and transparent where we feel we may not be the right fit.

We also appreciate your comments regarding the consultation and will take this on board internally to ensure we continue to improve our customer experience.

Thank you again for your feedback, and we wish you all the best with your project.

Rated 5 out of 5 stars

Godd experience throughout.

Good experience throughout.
Peter conducted the survey and explained options without any sales pressure.
Bob the installer was excellent, clearly taking pride in a job well done - which indeed he delivered.
Final result is superb.

April 29, 2026
Unprompted review
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear about your positive experience! It's great to know that the survey was helpful and the installation met your expectations. Thank you for your kind words; we appreciate your feedback! GT

Rated 5 out of 5 stars

Affordable quality make over

Great company to deal with very professional from start to finish. From our visit to the Watford showroom to installation we couldn’t have expected better service. The kitchen looks amazing we opted just for a new worktop sink and hob which everyone has complimented in the quality and appearance. Thank you Peter Alex and the team!

April 20, 2026
Unprompted review
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear that you had a professional experience from start to finish. It's great to know that you are pleased with your new worktop. Thank you for taking your time to leave your positive feedback! GT

Rated 5 out of 5 stars

Kitchen PerfectionWe love our new quartz worktop which…

We love our new quartz worktop which has transformed our kitchen. Bob was a lovely guy who worked tirelessly all day to ensure everything was perfect, which it was.
We would have no hesitation in recommending your company. Thank you.

April 27, 2026
Unprompted review
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're happy to hear that you love your new quartz worktop! We appreciate your kind words regarding our team's hard work in ensuring everything was perfect. Thank you for recommending us! GT

Rated 5 out of 5 stars

Employed Granite Transformations before.

I have employed Granite Transformation's before and went straight back to them for my new utility room worktop.
As always, the initial telephone contact, visits for an estimate and template followed by the installation was done by very friendly, accommodating and professional people. Once again, a brilliant service. I am more than happy to recommend this company.

April 21, 2026
Unprompted review
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

Thank you for your kind feedback and recognition of the team and our business. We are delighted to hear how pleased you are with the utility room and we appreciate your recommendation. GT

Rated 5 out of 5 stars

Very pleased with our new kitchen

Very pleased with our new kitchen. Danny’s skill and experience were obvious at the consultation and made the decision making easy. The fact that he would also be fitting the kitchen gave us the confidence to proceed. Danny and Chris were both hardworking, polite and tidy. Would definitely recommend.

March 30, 2026
Unprompted review
Granite and TREND Transformations UK logo

Reply from Granite and TREND Transformations UK

We're very happy to hear that you are pleased with your new kitchen. It's great to know that the consultation and fitting process gave you confidence. We appreciate your recommendation!

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