A Gran Smile Reviews 4

TrustScore 3 out of 5

3.2

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Company details

  1. Gift Shop
  2. Online Marketplace

Written by the company

A Gran Smile is UK’s only care subscription service connecting families & care providers with elderly loved ones & service users through thoughtfully curated monthly or one-off subscription boxes and gift bags. Also helping corporates dealing with the question of how to say thank you to their teams and staff. We delivering gratitude to colleagues via staff gifts & hampers🎁


Contact info

3.2

Average

TrustScore 3 out of 5

4 reviews

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1-star

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Rated 1 out of 5 stars

Misleading information on website

The information on their website is misleading. It states they provide free cleaning service for eligible individuals, whereas due to funding cuts they charge hefty sum for that service. Still keeping "Free" services info on their website. Wasting people's time in providing quotes or trying to convert vulnerable customers into paid ones. Hope they will update website soon.

May 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Long distance birthday gift for Mom

I’m in California, United States and my Mom (or Mum lol) is 3,000 miles away in New Jersey. I bought her a 12 month subscription for her birthday and she’s received her first 2 boxes. She loved them and is so looking forward to receiving a gift every month now!!

Communication has been great as we’ve had a couple of snafus starting out due to no one’s fault really and this month we are personalizing our box with a photo of her brand new first great granddaughter! She’ll be so surprised!

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Ccs had the opportunity to use Gransmile over the Christmas period to supply hampers to our service users and some NHS clients. This was carried out professionally and in very good time. We were very happy with the service and would highly recommend to others.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

A box for Birthday

I ordered a box for my mum's birthday. She's in a care home 70 miles away . It isn't easy to see her as often as I'd like. She liked it so much I ordered the 12 subscription . She said "it's like having a birthday every month". I'll probably order one for my mother-in-law. The perfect way to send them some extra love every month♥️

Joanne Smalls

February 28, 2022
Unprompted review

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