Installed a 2nd battery. Whole process took only about an hour and integrated seamlessly with the existing app. Now provides enough charge capacity for a full days storage and overnight charging. Very... See more
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Grant Store Ltd (GSL) is a Trustmark-registered energy efficiency provider, specialising in renewable energy solutions across the UK. Since 2017, we have helped homeowners, businesses, and social housing providers reduce energy costs and carbon footprints through high-quality, tailored installations.
With over 100 skilled professionals, we manage projects from consultation to installation, ensuring compliance and excellence at every stage.
Units 20 &21 Cinnamon Brow Business Park, WN2 2PR, Wigan, United Kingdom
Replied to 40% of negative reviews
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Rapid delivery, all work carried out with minimum mess and cleaned up afterwards. Reinstated the settings tweaked for maximum efficiency. Highly recommended.
Jamie and Josh were a delight to have doing the installation. Very patient with us taking some time to understand the app. Can't take my eyes off it now and very annoyed with the clouds...
I had Grant solar install an Air Source Heat Pump back in January. I’m really happy with the outcome the guys came up to Cumbria and installed the system with precision, efficiency and little to no mess. Chris the installation manager was brilliant, he kept us up to date with any issues and gave us great advice and solutions. since having the heat pump installed it has transformed our home into a lovely warm home and has knocked £100’s off our bills. We did have an issue with the hot water but I contacted the team and they were very quick to identify the issue and send some to resolve it. A special mention to John who came and inspected our system after installation. He talked through how to use the system and how to set it up to suit us. He showcased great knowledge and confidence in what he was doing. He also did a great job fixing our hot water system. In January, I had Grant Solar install an Air Source Heat Pump. I’m delighted with the result. The team arrived in Cumbria, installed the system with precision efficiency and minimal disruption. Chris, the installation manager, was fantastic. He kept us informed about any issues and offered excellent advice and solutions. Since installation, our home has transformed into a cosy warm haven and our bills have dropped by hundreds. We did encounter a hot water issue but the team quickly identified and resolved it. A special shout-out to John, who inspected our system after installation. He expertly demonstrated how to use and configure the system to suit our needs. His knowledge and confidence were evident. He also expertly fixed our hot water system.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
From Ben and team in sales to Martyn’s team of installers and electricians it was an excellent service. All courteous and approachable. Big thanks to Aidan for his patience and support with the App. Would highly recommend.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
From start to finish the process of fitting my solar panels, inverter and battery was supported by Grant Stores Limited. The survey was quick and easy. The installation was completed in one day by competent and friendly staff and today I was visited by a representative to conduct the final audit of the system. I am now producing clean electricity and charging the battery, I should done this years ago!!
I would recommend Grant Stores Limited to fit your solar panels

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
I had problems with the Foxcloud app, when it was upgraded without warning the reading on the app disappeared. I tried contacting Foxcloud via email but all I got is a Key number, several in fact and in reply to my message to them I got a reply in Spanish which was useless. Having contacted Grant Store I won't mention his name but he sent me an email with an attachment to watch a video and follow the instructions to get the app working properly. That failed. The next day I telephoned again and this time I got through to a lovely lady Katie Chee? She was so helpful, see talked me through the video again and the ask my to WhatsApp screenshots of what was happening, after several screenshots she said she would get back to me soon and she did, there was obviously an issue that needed someone to come out and fix. A week later three young men turned up and after the main Man scratching his head for a few minutes he found out that my address had disappeared on there list, so he promptly created the address again and it's working fine. A big faff but thanks to Katie and the rest of the team its sorted.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
Staff are genuinely nice & helpful. Easy to talk to & good, fast response to queries or issues. Want to specially mentioned Jamie the electrician, Ben Tucker in the office. Very helpful & patience to us, 2 pensioners with very little knowledge regarding solar energy

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
Easy to get hold of and talk to, nothing too much trouble. All contractors clean and tidy and turned up at time they said they would.
Would recommend highly as a company

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
Well organised and inclusive installation with constant communication throughout

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
Installation was performed on time and looks good. Jamie and Josh arrived at the specified time, were friendly, and explained clearly what was happening. Only difficulty was setting up the associted Foxcloud app, due to issues with the app server, not the installers.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
From start to finish, the process was smooth and professional. The team arrived on time, worked efficiently, and kept me informed at every stage. They explained how the system works making it easy to understand.
The installation itself is neat and tidy, with no mess left behind. Johnny, Sam and Spencer were our fabulous installation team.
Our scaffolders were also a fabulous team.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
Jamie and Leon arrived when they said they would, and did the work expected of them.
No issues with what they did

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
5 Star work from the scaffolders, roof lads who went the extra mile to fit more panels and installation from Jamie, Josh and Leon in Hale Village, really tidy. The rest of the team Ben, Matt, Tess and Lewis made the process really straightforward too.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
Really happy with the products and install. I was kept up to date throughout the process. The installers were really nice and friendly and went out of their way to tidy the house.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
Very good service at all levels. Well explained quotation process and final quality check of all work done by their contractors. Only niggle is scaffolders did not return for 10 days but when I chased they were sent that day

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
Jamie, Josh and Leon fitted an additional battery and linked it up to our existing battery. They did a very tidy job, neatly fitting the battery alongside our other battery. The job was done quickly and efficiently and the new battery was linked up to my app remotely so that I didn't need to do anything. Thanks for a great job and we are already reaping the benefits of the additional storage capacity.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
All connencted and up and running thanks to Jamie and Josh today. Really friendly and professional, punctual, clean and tidy and took time to explain the system and the app. Couldn't ask for more. Same for the lads who installed the panels at an earlier visit.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
All work completed on agreed schedule and minimal disruption. Installers were friendly, polite and considerate, leaving no mess inside or outside of property.

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer

Reply from Grant Store Ltd (GSL) - Solar & ASHP Installer
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