Grants Blinds Reviews 

18
•
TrustScore 4.5 out of 5

4.5

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Bespoke window tailoring for domestic and commercial customers. Exclusive designs, leading technology and hand made solutions


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4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.5

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(18)

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Rated 5 out of 5 stars

The initial service and quotation…

The initial service and quotation prompted us to purchase and install the blind boxes for installation at the construction stage. Some time later we approached the company for the supply and installation of blinds. The service provided was very helpful attentive and professional. The subsequent installation was undertaken with minimal disruption and immaculately executed. The clients were exacting being a Chartered Architect and Chartered Surveyor. Can't think of a better recommendation

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Products and Delivery

Our experience with Grants Blinds has been excellent from the outset. Our initial contact with Sebastian on the Sales team made us feel that the focus was on our requirements without pressure to increase scope.

Lee, our project manager, inspired confidence from the start, carefully explaining the whole process and what we could expect. He kept us fully informed throughout and was easily contactable when we had questions.

The installation team, Jamie and Steve, were highly skilled, courteous and tidy. They paid close attention to the details of the installation. Lee was attentive to the whole installation, meticulously checking every detail to ensure a perfect outcome.

Our blinds cover a large area of floor to ceiling windows and doors, and a large gable. The area is a focal point, and it was imperative to have a high quality product and finish. The Grants team have delivered outstandingly. We have no hesitation in recommending them.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Stunning…

Exceptional Service and Stunning Results

We are absolutely thrilled with our motorised gable blinds – they provide exceptional blackout when needed and completely disappear when not in use. Truly impressive!

Throughout the rest of the house, we chose blackout roller blinds in the bedrooms, paired with beautiful voile curtains. The fabric quality is exceptional and adds a luxurious touch to every room.

The entire process was completely hassle-free, thanks to our fantastic project manager, Tony. He was on the ball from start to finish, keeping us informed and coordinating seamlessly with the entire build team.

We’re now in the process of building guest accommodation and can’t wait to see the finished result – we’ll definitely be using Grants Blinds again. They really did a superb job and we couldn’t be happier.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Tony was very professional and understood the brief perfectly. Customer service was also excellent- one of the blinds stopped working and they attended site quickly and managed to remedy the fault. The gentlemen attending site were polite and took appropriate actions to protect the room they were working in. Can’t fault them and would recommend to anybody.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Perfection

I cannot fault the quality and professionalism of the service i have received to install multiple wave curtain tracks in my large renovation project. Daniel, the fitter was always on time, incredibly courteous and worked with my contractor to ensure a perfect result. I cannot imagine anyone else doing such a great job. I will never look elsewhere for curtains or blinds

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

A very poor service and not professional

Not only did it take 16 weeks to manufacture but even after very clearly discussing the installation preference within the opening the very expensive timber shutters were installed incorrectly. They refused to take responsibility and given that they had been paid in full I had no leverage to make them do the job I had paid for. A very poor service. Dont use them.

December 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent help in design and seamless…

Excellent help in design and seamless installation. I was very confused re: window coverings and the team at Grants really explained the options and nuances. They have done all our blinds and curtains and I would highly recommend them. R

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

I don’t normally write reviews

I don’t normally write reviews, but our blinds were damaged and a very helpful technician(L) came to fix. unfortunately they had to be taken to the workshop, where L took the time to fix himself. I would also like to commend the Coordinator who was most helpful . Well done to Grants for hiring such great staff.

June 22, 2021
Unprompted review
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Reply from Grants Blinds

Thank you for taking the time to leave us the review! Very much appreciated! We will inform the team about your feedback. Enjoy the summer!

Kind Regards,
Elizabeth

Rated 5 out of 5 stars

Excellent

Excellent! Our blinds look fantastic. A big thanks to Rob Jones for all his help with our project.

March 5, 2021
Unprompted review
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Reply from Grants Blinds

Thank you so much for your kind words and for leaving a review. I will share the feedback with Rob and the team!

Kind Regards,
Elizabeth

Rated 5 out of 5 stars

Great service

Very happy with the service provided by Rob and his colleague. They were flexible with their dates (we had to change last minute), showed up on time, fitted our blinds efficiently and explained their operation. They also took all the necessary Covid precautions to make us feel save.

January 21, 2021
Unprompted review
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Reply from Grants Blinds

Thank you for taking the time to leave a review and for choosing to work with Grants! I will share the feedback with Rob and the team. We all must do what we can in these strange times.

Kind Regards,
Elizabeth

Rated 5 out of 5 stars

Wonderful Blinds and Staff

I dont usually write reviews, I thought I would share my experience with Grant's. I found the whole process easy and all the staff very knowledgeable. I have wonderful blinds in my skylight and kitchen windows, and will be looking to order more in the new year once my extension is complete.

December 14, 2020
Unprompted review
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Reply from Grants Blinds

Dear S Middleton,

Thank you for taking the time to write a review and share your experience. We are happy to hear you are pleased with the blinds and that you did find the team very knowledgeable. I will share the feedback with the team!

Kind Regards,
Elizabeth

Rated 5 out of 5 stars

Excellent service done during lockdown !

Just a brief note to follow up on our service today with Luke. We were delighted with the experience. He arrived in very good time, was very personable and thorough in all his checks.
He wore appropriate PPE and was respectful of us and our home .
He was a credit to your company as have other engineers been who have done our previous services.

November 10, 2020
Unprompted review
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Reply from Grants Blinds

Dear Mr & Mrs T Cambridge,

Thank you very much for taking the time to leave a review and for choosing to work with Grants. We are very happy to hear you were delighted with the experience. We will share the feedback with Luke.

Kind Regards,
Elizabeth

Rated 5 out of 5 stars

Amazing Company Amazing Blinds Amazing Workmanship.

I am very happy with my installation that wows whoever comes to my house. I stumbled across Grants on Instagram and contacted them for blinds for my extension and lounge. I was contacted by Gaius who used photos from past projects and sketches relating to my drawings, they quickly made me realise the potential and what could be done with my house. The process from quote to installed blinds was also very good. I was impressed by the installer and his commitment and preciseness of his work to get the perfect end result. So much so I have already had my stairway window done and am looking at getting the bedrooms done as well. A big thank you to Gaius and the Grants team, keep up the good work!

October 29, 2019
Unprompted review
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Reply from Grants Blinds

Dear Bob,

Thank you for taking the time to leave a review and for choosing to work with Grants. We put a lot of efforts into inspiring clients with photos and sketches and we are happy you find the end result amazing!

We will share the feedback with Gaius, the installer and workshop team.

Kind Regards,
Elizabeth

Rated 1 out of 5 stars

Grants took 18 months to fit our blinds....

Grants took 18 months to fit our electric blinds correctly - it was a comedy of errors - the blinds were sent back to the factory 5 times and still came back with a problem when they were refitted - it’s very apparent that on the surface the company show a veil of quality but in reality they source and fit poor quality products. We put manual blinds in other parts of the house from Hilary’s and they were a dream in comparison

October 31, 2018
Unprompted review
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Reply from Grants Blinds

Dear Bentleyblower,

We're truly sorry you had a negative experience with our company in 2018. The company was going through a bad period when relocating to London. I will be following up with you to see current status and if there is anything we can do to assist you.

Kind Regards,
Elizabeth

Rated 1 out of 5 stars

Dysfunctional company

We first bought some motorised blinds for our conservatory roof. They never consistently worked properly and were noisy. After a few years we renewed the blinds with manual ones which were OK. We purchased a platinum plan which covered repairs and a once a year service. Every year we've had to chase them for a service and once they missed the appointment. This year I phoned them 4 times over 3 months to get them to respond. They eventually emailed us to arrange an appointment, which was for today between 9 and 10.30. Its now nearly 13.00 and we are still waiting for the engineer also for a reply from today's phone call. I'm sure they will be very apologetic but this company is basically dysfunctional. They don't deserve to be in business in my opinion.

October 9, 2018
Unprompted review
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Reply from Grants Blinds

Dear Michael,

We are very sorry you had a negative experience with our company. The company was going through a bad period when relocating to London during 2018 and it impacted some of our clients in a negative way. I will be following up with you to see current status and if there is anything we can do to assist you.

Kind Regards,
Elizabeth

Rated 1 out of 5 stars

Terrible company

Terrible company, do not use and avoid at all costs

September 10, 2018
Unprompted review
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Reply from Grants Blinds

Dear Customer,

This is extremely disappointing to hear. The company was going through a bad period when relocating to London during 2018 and it impacted some of our clients in a negative way. We do more than 200 high-end projects per year and we would be interested to learn more what created such negative experience for you and if there is anything we can do now to assist.

Kind Regards,
Elizabeth

Rated 1 out of 5 stars

Extremely unprofessional

Extremely unprofessional, rude and untrustworthy.

May 11, 2018
Unprompted review
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Reply from Grants Blinds

Dear Natalia,

We're truly sorry you had a negative experience with our company in 2018. The company was going through a bad period when relocating to London.I will be following up with you to see current status and if there is anything we can do to assist you.

Kind Regards,
Elizabeth

Rated 1 out of 5 stars

Unprofessional and non-existant customer service - couldn't care less about their customers.

This company is totally unprofessional and does terrible work. See google one star reviews that it gets.

My blinds have never worked properly and they have never resolved it. They took over 6 months to fit my blinds and still don't work. They don't call you back and don't show any interest in doing a good job.

Just a warning so you don't waste thousands of pounds like I did.

March 7, 2018
Unprompted review
Grants Blinds logo

Reply from Grants Blinds

Dear Blossom,

We're truly sorry you had a negative experience with our company in 2018. The company was going through a bad period when relocating to London.I will be following up with you to see current status and if there is anything we can do to assist you.

Kind Regards,
Elizabeth

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