Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've placed orders with Grape & Bean twice in the last year. The experience was excellent both times. They have a good selection of high-quality, and good value, products. The web site looks good a... See more
Company replied
The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives.... See more
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Niamh was great in dealing with my query over the phone and together with her colleague they ensured my gift went to the correct address. I’ve tried to send another order but it’s still defaulting to... See more
Company replied
Company details
Written by the company
Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide
Contact info
Portlaoise, R32DYX4, Dublin Road, Ireland
- +353 57 8656178
- hello@grapeandbean.ie
- grapeandbean.ie
4.8
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from Grape & Bean
Thanks Kellie
Reply from Grape & Bean
Thank you Cecilia
Hamper
Great communication and scheduled delivery of hampers were exactly as described and on time.
December 8, 2024
Reply from Grape & Bean
Thanks Olwyn. Happy Christmas ⛄
I ordered multiple Hampers before lunch…
I ordered multiple Hampers before lunch and all were delivered to my address that same afternoon, super service.
December 10, 2024
Reply from Grape & Bean
Thanks Linda
Reply from Grape & Bean
Thank you Mary. We appreciate your order and 5-star review very much.
Above and beyond
Above and beyond. Thank you Mags for contacting me.
This is a really helpful and considerate company, so you can trust them to deliver!
Happy Christmas!
December 10, 2024
Reply from Grape & Bean
In behalf of Mags and all at G&B, THANK YOU for your order and the lovely review
Incredibly efficient service
Great choice of quality products and super quick delivery
December 2, 2024
Excellent service and a fabulous…
Excellent service and a fabulous Christmas hamper was delivered on the day it was booked! Really love the connection with Mary's meals too! Such a success I decided to build a 2nd hamper which was also delivered on schedule. Both recipients were absolutely delighted with their gift
December 9, 2024
Reply from Grape & Bean
Thanks Siobhan 🙏
Reply from Grape & Bean
Thanks Sinead
One of the best......
Fantastic service with great advice on products from staff, when ordering online goods ready for collection promptly or choice of home delivery. Love this business always a super experience when shopping there.
November 29, 2024
Reply from Grape & Bean
Thanks for the lovely review Breda
Birthday hamper
Visited the shop in August on a short trip to Portlaoise. Was hugely impressed with the range and presentation of products and very knowledgeable staff.
Decided then to order a present for my brother's 70th birthday.
Straight forward ordering and delivery.
Thank you. I will order again.
November 22, 2024
Reply from Grape & Bean
Thanks for the great review Elizabeth. That's exactly what we aim for. I'm delighted we could help you. All the best, from everyone at Grape & Bean
Prompt service and excellent customer…
Prompt service and excellent customer service
November 20, 2024
Reply from Grape & Bean
Thanks Catherine
Reply from Grape & Bean
Thank you very much for your order and your review
Excellent comwine delivery munication and prompt…
Excellent communication and prompt delivery
November 13, 2024
Reply from Grape & Bean
Thank you very much Hugh
Really great experience
First time using Grape & Bean and will definitely use them in the future. Very efficient and very helpful providing regular and accurate updates on delivery progress
November 11, 2024
Reply from Grape & Bean
Thank you very much for ordering with us. And the lovely review. Both are very much appreciated ☺️
Reply from Grape & Bean
Thanks Kathleen
Ordered a gift for my cousin moving…
Ordered a gift for my cousin moving into her new home in Longford. I live in England, her gift was delivered within 4 days, it was so easy and straight forward no stress ordering from your website.
Great selection of gifts and I will definitely be ordering for family at home again.
THANK YOU Grape and Bean
November 1, 2024
Reply from Grape & Bean
Thanks for the lovely review Sharon 🙏
Reply from Grape & Bean
Thanks Keith
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