GRAPE & Fig Reviews 403

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the freshness and delicious taste of the food, which is often described as amazing and outstanding. The presentation of the platters is frequently highlighted as beautiful, stunning, and immaculately done, making them a real talking point at events. Many appreciate the smooth ordering process, clear communication, and reliable, on-time delivery service. The service provided by the team is often described as professional, organized, and incredibly helpful, with many expressing their intent to order again due to the overall positive experience. However, some people mentioned that the price point makes it more suitable for special occasions rather than frequent orders. A few other people also felt that coordination with delivery was a little bumpy, with some miscommunication regarding the delivery window.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the incredible quality, beautiful... See more

Quality

Reviewers consistently highlight the exceptional quality of the food and presentation. Customers frequently... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness and clear... See more

Service

Customers consistently report outstanding service, highlighting clear communication, prompt delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were blown away by the two stunning grazing boxes we ordered - the cheese box was absolutely delicious and had so many elements to it like smoked almonds and golden raisins. The fruit box had an am... See more

Company replied

Rated 5 out of 5 stars

The food was AMAZING. Thank you ever so much for supplying the yummy foods for our 20th anniversary for the office. High quality produce and the crackers which went with the cheese were so good... See more

Company replied

Rated 5 out of 5 stars

Love Grape & Fig! We've ordered the Cheese & Charcuterie board for two events now and both times had fantastic experiences. The boards have been absolutely delicious, beautifully presented, plentiful... See more

Company replied

Rated 5 out of 5 stars

We recently used Grape & Fig for our event, and they were fantastic. The food was fresh, beautifully presented, and clearly made with care. Every platter looked amazing and was a real talking poin... See more

Company replied


Company details

  1. Caterer

Written by the company

GRAPE & Fig is run by two sisters Toria & Catherine. We brought the concept of ‘grazing' over to the UK back in 2017 & have since earned our reputation as THE specialists in beautiful sharing food with the finest quality, 100% British cheese & charcuterie at its heart. Our mission is simple, to create unforgettable communal food which transforms gatherings by bringing people together. Every single product is curated with passionate intent & handmade with locally-sourced, seasonal & fresh produce each morning in our kitchens.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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Rated 5 out of 5 stars

A wonderful edible work of art.

The platter was beautiful, food fresh, communication from order to delivery was excellent.
A wonderful little business.

December 2, 2025
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Reply from GRAPE & Fig

Hi Carrie, thank you for your kind words! We’re delighted you enjoyed the platter and had such a smooth experience, thank you for choosing GRAPE & Fig.

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Rated 5 out of 5 stars

Beautifully Presented, Highly Recommend

Honestly excellent experience from beginning to end. We ordered personal cheese boxes plus the cupcakes and cronuts platter. Beautifully put together and incredible quality. Nothing but praise was given by our guests.

November 11, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much! We’re thrilled everything was so well received by your guests. We really appreciate the recommendation and custom!

Rated 5 out of 5 stars

I can not recommend this lovely business enough!

I can not recommend this lovely business enough. I used them for the first time earlier in the year for a small business event and Grape & Fig's grazing platters went down a storm with our guests. So when the time came for another event, they were my first option. Katy and the team went above and beyond to have my order delivered to the office even though the the business is closed on a Monday. Katy was in constant contact throughout and was absolute gem to deal with. She was great at keeping me updated with any changes to the order and delivery ETA.
I ordered 2 trays of the brioche buns filled with various fillings (there are 8 options to choose from) and the savoury pastry and terrine platter, they did not disappoint. There wasn't a scrap left and several guests commented on how delicious the food was.
My new go to when I need something that firstly tastes amazing, looks stunning and with outstanding customer service!

December 1, 2025
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Reply from GRAPE & Fig

Hi Begona, Thank you so much for this wonderful review! We’re delighted that everything went smoothly for you. We truly appreciate your continued support and look forward to catering for you again in 2026!

Rated 5 out of 5 stars

We were blown away by the two stunning…

We were blown away by the two stunning grazing boxes we ordered - the cheese box was absolutely delicious and had so many elements to it like smoked almonds and golden raisins. The fruit box had an amazing variety of fruit, and even the grapes were cut up which was perfect for some of our younger guests. It made entertaining so easy. Cannot recommend GRAPE & Fig enough!

November 29, 2025
Unprompted review
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Reply from GRAPE & Fig

We’re so pleased the grazing boxes made entertaining easy and were enjoyed by all of your guests. Thanks so much for your order and taking the time to leave us a review.

Rated 5 out of 5 stars

Incredible service even though I came…

Incredible service even though I came with a very late booking. Helpful throughout and above and beyond from a customer service perspective. The platters were also delicious - thank you so much for your help!

November 26, 2025
Unprompted review
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Reply from GRAPE & Fig

Hi Caroline, Thank you so much! We’re really pleased we could help at short notice and that you enjoyed both the service and the platters. We appreciate your kind words and look forward to catering for you again soon.

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, delicious food, lovely delivery guys!

November 26, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you for your kind review and for choosing GRAPE & Fig!

Rated 5 out of 5 stars

Great experience

We ordered catering for the office gathering - The British Cheese & Charcuterie Festive Wreath, and 'Picky Bits' Deli Pots with Crackers. Delivery was on time and without problems. The food was great, everyone complimented that. We will be ordering again.

November 25, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much! We’re glad everything arrived smoothly and that the food was enjoyed by everyone. We look forward to your next order 😊

Rated 5 out of 5 stars

Ordered 4 charcuterie platters for a wedding…

Ordered 4 platters for a wedding reception they were absolutely gorgeous and beautifully arranged. Love that they fit in the refrigerator and are ready to be served. Excellent customer service -tasty and beautiful product; aesthetically arranged. Quality of the food used excellent..

November 7, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much, Nicole. We’re delighted the platters were perfect for your wedding and that everything went smoothly for you thank you so much for choosing us to be part of your special day!

Rated 5 out of 5 stars

We hired Grape & Fig to cater for our…

We hired Grape & Fig to cater for our VIP event. Everything was fantastic! The banana breads were the star of the show. We were really happy with the food, service and presentation and would definitely use them again.

November 20, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks Brooklyn. So pleased everything was a success and that the banana breads were such a hit. We’d love to cater for you again in the New Year!

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Rated 5 out of 5 stars

The food we ordered was perfect…

The food we ordered for our press event was perfect! Great presentation, super tasty, and great easy delivery!

November 19, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you, Ella. We’re glad the food, presentation and delivery were the perfect fit for your event, we'd love to cater for you again soon.

Rated 5 out of 5 stars

Second time - as good as the first!

Second time using these guys and can't wait until the next event as we'll definitely be doing it again!

The quality is fantastic, the presentation is unreal (and comes fully done) - and all our attendees always comment on how great it all is.

Plus there customer support is really good.

Thank you guys!

November 11, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much, Joe. We’re thrilled that you were happy with the order and service received thank you for choosing G&F!

Rated 5 out of 5 stars

We have been using Grape & Fig's…

We have been using Grape & Fig's services for our company events since 2022. We've always received delicious, seasonal food on time, carefully labelled with allergens. Any time we've had an allergy enquiry, it has always been accommodated and handled carefully! I couldn't recommend Grape & Fig enough. The best in the business! Thank you!

November 14, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you so much, Pat. We really appreciate your continued support and we're so pleased that we've been able to deliver. We look forward to catering for you again soon!

Rated 5 out of 5 stars

Excellence....start to finish!

I heard about Grape & Fig 'by accident' after a delivery went to the wrong place where my friend happen to work. I needed food for a workshop in the office so didn't even doubt to order from them. The ordering was smooth and easy, the delivery was perfect. The courier they use was super helpful and bringing the food to our office (on the 8th floor) of a building in the city. The presentation was incredible and all our guests that attended the workshop loved the food. It was one huge HIT! I will recommend them to anyone needing catering and will use them again for sure!

November 12, 2025
Unprompted review
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Reply from GRAPE & Fig

Thanks so much, Liezel. We’re so pleased that it was a success and that the food made such an impact. We look forward to catering for you again soon!

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Rated 5 out of 5 stars

Fantastic grazing board

Fantastic grazing board - beautifully presented, delicious cheeses and meats. Very grateful that we were also able to customise slightly. Our guests all commented on the quality and asked who'd supplied it. Appreciated the call from Rachel to confirm the details and the delivery. Will definitely order again.

November 15, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you very much. We’re glad the platter impressed your guests and that the customisation was possible. Thank you again for choosing G&F!

Rated 5 out of 5 stars

Stunning Charcuterie Board

Great service, Stunning Charcuterie Board. Comments from everyone eating....incredible and very tasty!!
Will definitely order again :)

November 12, 2025
Unprompted review
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Reply from GRAPE & Fig

Delighted to hear everyone enjoyed it and we’d love to cater for you again!

Rated 5 out of 5 stars

Continuously impressed by Grape & Fig

Continuously impressed by Grape & Fig. The go above and beyond to ensure a great customer experience.

Always on time, always a favorite, and always beautiful. So organised and customer service is always top tier. Shout out Katy for consistently helping me add onto my order and making it as seamless as possible. Will keep coming back!!

November 13, 2025
Unprompted review
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Reply from GRAPE & Fig

Thank you, Grace. We truly appreciate your continued support and kind words. We'd love to cater for you again soon!

Rated 5 out of 5 stars

Delicious Catering for Our Work Event

The company I work for was hosting an event and ordered catering from Grape & Fig — the demi brioche bun platters, charcuterie platters, and brownies. Everything was absolutely delicious! The buns were unbelievably tasty, and the brownies were perfectly fudgy and moist. Highly recommend!

November 13, 2025
Unprompted review
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Reply from GRAPE & Fig

We’re delighted you enjoyed everything and thank you for leaving us a review we really do appreciate it!

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Rated 5 out of 5 stars

We were thoroughly impressed with Katy…

We were thoroughly impressed with Katy and her team at the Boohoo Galentine's event in Soho. The culinary offerings and floral arrangements were exceptional, and their ability to accommodate a last-minute request demonstrated remarkable professionalism and flexibility. Thank you for outstanding service!

October 14, 2025
Unprompted review
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Reply from GRAPE & Fig

Ah Brett thank you so much! We loved being part of the event and are glad we could support the last-minute request, thank you for choosing G&F and we'd love to cater for you again soon!

Rated 5 out of 5 stars

10/10

We had a fantastic experience with GRAPE & Fig, the ordering process was straight forward and they delivered 10/10. I would recommend!

November 5, 2025
Unprompted review
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Reply from GRAPE & Fig

Ah thank you, we’re so pleased you had a great experience and appreciate the recommendation!

Rated 5 out of 5 stars

Grape & Fig for my birthday parties

I have ordered G&F for my birthday parties two years in a row. The Brioche buns and smoked salmon platter are always such a hit, the presentation, food quality, taste, and packaging are so thought out and sublime. 10/10, I would absolutely recommend.

November 7, 2025
Unprompted review
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Reply from GRAPE & Fig

We were delighted to be part of your Birthday celebrations and pleased everything went well. Thank you again for choosing G&F!

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