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1.8
104 reviews
Hasn’t replied to negative reviews
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I returned the blanket because it wasn't as heavy as I needed it to be, I did all the process as described on the website but after one month I didn't even get an answer from them. I just lost 160EUR in the process! I feel scammed.
Don't buy thinking you can try for 28 days like they say on the website, we returned our blanket after it had been used for five nights and they refused to refund us.
Reply from Gravite
Hi, thank you for bringing this to our attention, this is not normal.
our policy is clear on our website.
we will refund you the blanket if you are not satisfied with your purchase.
Please send an email to sc@gravite.fr
don't forget to include your name and order number.
we will check our returns and validate reception of your order and we will refund you as per our policy.
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