I often have to create complex forms with conditional logic, and Gravity Forms is the only plugin I have found that is robust enough to do what I need. Its intuitive interface also makes these tasks... See more
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See what reviewers are saying
Horrible customer service and faulty product. I have been trying for weeks to get an integration working with Zapier, following their own user guide. When i reach out to get help I'm not even abl... See more
I've been using Contact Form 7 and WPForms for years for my client's contact form needs. Until recently, I needed a feature neither of them could provide. I tried a single license using Gravity F... See more
Gravity Forms is my go-to form tool! As a web designer, I have not found any other Wordpress form application that is as easy to update and has as many features as Gravity Forms. I use Gravity Form... See more
Company details
Written by the company
Powerful data capture fueled by Gravity Forms. The most powerful solution for building custom forms and flows to connect with your users and expand your reach. All in WordPress.
Contact info
1620 Centerville Turnpike STE 102, 23464, Virginia Beach, United States
- contact@rocketgenius.com
- gravityforms.com
4.5
Excellent
99 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I use Gravity Forms in all of my…
I use Gravity Forms in all of my WordPress projects. There are lots of features but it's still easy to use.
August 1, 2023
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Confirmation notifications are not…
Confirmation notifications are not sent!! It's a pain to go in and resend them.
June 1, 2023
to automate business…
Gravity is a tool to automate business processes. It works and the price-performance ratio is good
July 31, 2023
Best forms for WordPress
Availability of plug-ins to interface to CRM and EDM apps. Frequent updates that don't break existing forms. Good support. Lots of other users.
July 31, 2023
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You need to send my 2 years money back…
You need to send my 2 years money back ASAP to my account those you have taken out from my account without my permission.
August 10, 2022
Reply from Gravity Forms
Hello EA. We're sorry to hear of your dissatisfaction and we'd like to help.
We send a heads-up of an upcoming renewal three days before the renewal date every year and offer a quick way to prevent the renewal or cancel the license right in the email. I didn't find any prior contact from you expressing the desire to cancel or obtain a refund.
If you're no longer using Gravity Forms, you can request a refund for your latest renewal here https://www.gravityforms.com/request-refund/. If you need anything else, please get in touch with us here:
https://www.gravityforms.com/open-support-ticket/general/
Thank you.
Sometimes you just love something…
Sometimes you just love something without really knowing why, this is one such occasion!
July 28, 2022
Really good.
July 25, 2023
Buggy AF
Buggy AF, not recommended for serious work. Support is horrible!
March 28, 2023
Unprompted review
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Shady marketing moves
January 10, 2023
Unprompted review
Not honoring their word regarding future add-ons
I've held an unlimited Developer license for 12 years. Gravity Forms stated that "Future add-ons released for Gravity Forms will be available at no cost for developers." This is no longer true.
January 10, 2023
Unprompted review
It's probably top 3 of all form…
It's probably top 3 of all form plugins, but lacks the following things holding it back for years:
1. Feature Request Portal for loyal customers like canny.io, where we could easily add bugs and requests! You should not make it hard for people to give feedback and vote on it! Especially when we pay high amounts yearly.
2. Styling, theme, and looks are just super ugly and outdated.
3. Hard to change the styling, even with CSS it's a big mess to change field sizes, centering etc.
4. In an era of Typeform and Jotform, Gravity should be much more modern with buttonized checkboxes/multi-select lists, auto-continue after entry, continue by pressing enter, etc.
5. CRM integrations are lacking, it's well integrated but there are many essential things missing, like company fields, which force one to buy another expensive plugin from a third-party seller.
6. No integration with push services like One Signal
7. Many basic things missing, like international phone prefix selector etc. which then has to be bought again from third-party vendors...
8. Lack of deep integration with industry-standard builders as Cornerstone and Elementor
September 27, 2022
Unprompted review
Best and most cost-effective form builder for WordPress.
Easily the best and most cost-effective advanced form builder for WordPress. I now never miss new leads and have been able to integrate with other software to ensure we process leads and support requests effectively.
June 27, 2022
Unprompted review
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