Grays Maintenance Services Ltd logo
Visit website

Grays Maintenance Services Ltd Reviews 2

•
TrustScore 4 out of 5

3.8

Mechanical Contractor
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mechanical Contractor
  2. Air Conditioning Contractor
  3. HVAC Contractor

Written by the company

Welcome to GMS, the trusted family-run mechanical and maintenance services company dedicated to providing top-tier solutions for all your mechanical needs. With decades of expertise and a commitment to excellence, we have been proudly serving our community with unparalleled service and reliability. At GMS, we prioritise customer satisfaction above all else. Our skilled team of professionals is well equipped to handle a diverse range of mechanical and maintenance services, ensuring that every job is completed with precision and care. Whether it's routine maintenance, intricate repairs or complex installations, we have the knowledge and tools to deliver results that exceed your expectations. We pride ourselves on our transparent communication and dedication to integrity. Honesty and reliability are the cornerstones of our business, and we always strive to build lasting relationships with our clients based on trust and mutual respect. Our family values are deeply embedded in every aspect of our work, ensuring that you receive not only exceptional service but also a warm and welcoming customer experience. At GMS, we understand the importance of efficiency and timelessness. That's why we prioritise prompt and efficient service delivery, ensuring that your mechanical needs are addressed swiftly and effectively. Your convenience is our priority, and we work tirelessly to minimise any disruptions to your daily routine. Join the numerous satisfied customers who have experience unparalleled service and professionalism that sets GMS apart. We value your feedback and are continuously striving to enhance our services to better serve you. Your trust and satisfaction are our motivation, and we look forward to the opportunity to exceed your expectations time and time again. Thank you for considering GMS for your mechanical and maintenance service needs. We are honoured to be your trusted partners in ensuring the smooth operation and maintenance of your valued assets.

Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We had a problem with the AC Unit in our server room

We had a problem with the AC Unit in our server room and Simon and Callum of Grays Maintenance rearranged their work schedule so they could visit us the next day and resolved the problem for us. Cannot recommend them highly enough.

August 20, 2024
Unprompted review
Grays Maintenance Services Ltd logo

Reply from Grays Maintenance Services Ltd

Thank you so much for your kind words! We are thrilled to hear we were able to address the AC issue in your server room. Our team is dedicated to ensuring our clients receive the best service possible, and it’s great to know they made a positive impact. We truly appreciate your recommendation and look forward to assisting you again in the future!

Advertisement
Rated 5 out of 5 stars

The ideal choice for businesses looking for a reliable air conditioning solution

I have used Grays Mechanical Services Limited (GMS) to install the air conditioning in our retail store and also our offices.

GMS were great from start to finish. They completed a full review of our property and then offered competitive pricing when quoting.

They helped in obtaining installation approval with our landlord by answering all technical questions.
The installation process was efficient and the GMS team demonstrated a high level of professionalism.

Their maintenance services have been excellent, ensuring our office Air Conditioning runs flawlessly.

Grays Maintenance Services Ltd is The ideal choice for businesses looking for a reliable air conditioning solution

September 19, 2023
Unprompted review
Grays Maintenance Services Ltd logo

Reply from Grays Maintenance Services Ltd

Thank you for sharing your wonderful experience! We're delighted to hear that our team met your expectations, from the initial review and competitive pricing to the smooth installation and ongoing maintenance. It's our goal to provide comprehensive support, and we're glad we could assist with your landlord's approval process and ensure your systems run smoothly. Your endorsement means a lot to us, and we're grateful for your trust in GMS as your go to air conditioning solution. We look forward to continuing to serve your business!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look