very professional' unlike many other companies, Gray's noted that I wanted an article that was out of stock, informed me once it arrived and delivered the product within 24 hours. Always polite, promp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have recently purchased new equipment from Grays and the service and price was excellent but I have just purchased a used Nikkor Z 70-200 F2.8 S lens and the service, condition and price of the i... See more
Company replied
I had expressed an interest in an out of stock item,for which I was recently notified was now in stock. I was able to immediately order on-line, being notified shortly after that the order was being d... See more
Company replied
Ok , this wasn't a Nikon product as such , rather a David Busch Nikon D4/D4s Guide . found a copy that was VERY reasonably priced at Grays of Westminster - I phoned to confirm they'd received paym... See more
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Company details
Written by the company
Grays of Westminster, the multi-award-winning Nikon-only shop, was founded forty years ago by Gray Levett with the idea of creating a world-class camera store, offering a service that was second to none. It is superbly located in a quiet area of central London, a few minutes walk from Victoria Railway Station; the Houses of Parliament, Buckingham Palace, the Tate Britain, River Thames and Knightsbridge are all within easy reach. Grays of Westminster is not simply a famous Nikon camera shop; it is to many photographers around the world an institution. It can trace back its beginnings from a modest mail order company to its present, highly-respected position in the photographic industry. Grays of Westminster, became the first camera shop in the world to be granted a Coat of Arms. Mr. Robert Noel, Norroy and Ulster King of Arms of Her Majesty's College of Arms, presented the Coat of Arms to Grays of Westminster 29th October 2014.
Contact info
40 Churton Street, Pimlico, SW1V 2LP, London, United Kingdom
- 020 7828 4925
- info@graysofwestminster.co.uk
- www.graysofwestminster.co.uk
4.9
Excellent
144 reviews
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Well pleasef
Item arrived extra quick and item was as described and the customer service is second to none
October 23, 2026
Reply from Grays of Westminster
Hello David,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that your item arrived quickly and was exactly as described. It's especially lovely to know that you were impressed with our customer service.
Your kind words and support are greatly appreciated by the whole team at Grays of Westminster. We look forward to welcoming you back again soon!
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Excellent company in dealing with…
Excellent company in dealing with customers orders and product information when purchasing new items Recommend to any customer considering purchasing any new products they are interested in for future purchase
October 20, 2026
Reply from Grays of Westminster
Thank you very much Mr. Erskine for your kind review. We are delighted that you are satisfied with the service you received. Kind regards from all of us at Grays of Westminster.
It was great
It was great, you got me the piece I was lokking for and send it to me swift and correct.
Thanks!! / Thomas
October 8, 2026
Reply from Grays of Westminster
Thank you very much Thomas for your kind review.
Unbeatable service
I have recently purchased new equipment from Grays and the service and price was excellent but I have just purchased a used Nikkor Z 70-200 F2.8 S lens and the service, condition and price of the item was exceptional. I asked if I could have a Saturday delivery (as I work long hours Mon-Fri) and I received an email from Raffi saying that this would be arranged (at no extra cost). The lens condition was described as Excellent ++ but I would describe it as Mint. Add all this to a 10% discount and the whole package is unbeatable.
That's why my next purchase, whether a new item or used, will be from Grays of Westminster. Thank you Grays.
Joe Lynch
October 25, 2026
Unprompted review
Reply from Grays of Westminster
Hello Joe (if I may), Thank you so much for your wonderful five-star review and for choosing Grays of Westminster!
We’re delighted to hear that you were so pleased with your Nikkor Z 70-200mm f/2.8 S lens and that Raffi was able to arrange Saturday delivery at no extra cost. It’s particularly pleasing to know that the condition exceeded even your expectations, and that you felt the combination of service, value and our 10% discount made the whole experience unbeatable.
Your kind words mean a great deal to us, and we’re especially grateful for your confidence in choosing Grays of Westminster for your future purchases, whether new or pre-owned.
Thank you again for your support. We look forward to welcoming you back to Grays of Westminster soon!
Reply from Grays of Westminster
Thank you very much for your kind review.
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Very quick response from ordering and…
Very quick response from ordering and delivery
September 21, 2026
Reply from Grays of Westminster
Thank you for your kind review Mr. Kelly - it is much appreciated.
Great service
Great service
Knowledgeable expertise
Competitive pricing
Fast reliable delivery
September 18, 2026
Reply from Grays of Westminster
David, Thank you so much for your generous tribute. It is greatly appreciated by all of us.
The real deal …
Very knowledgeable and the only place to find to find those rare vintage Nikon accessories ….
August 25, 2026
Reply from Grays of Westminster
Thank you very much Robert for your generous tribute. We greatly appreciate your taking the time to post this.
quick and painless
September 15, 2026
Reply from Grays of Westminster
Thank you Reeve for your kind five star review.
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Great service
Great service, quick delivery and a fair price , A very satisfied customer
September 14, 2026
Reply from Grays of Westminster
Thank you very much Mike for your warm words of praise. It is much appreciated by all of us.
Reply from Grays of Westminster
Thank you very much Shaun!
Very prompt service.
August 27, 2026
Reply from Grays of Westminster
Terry, thank you very much for the kind review.
Extremely polite and great service!
August 26, 2026
Reply from Grays of Westminster
Thank you very much for your kind review Joao.
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very professional' unlike many other…
very professional' unlike many other companies, Gray's noted that I wanted an article that was out of stock, informed me once it arrived and delivered the product within 24 hours. Always polite, prompt and totally reliable - what else can one want !!! Thanks, Eugene
August 26, 2026
Reply from Grays of Westminster
Thank you so much, Eugene, for your wonderful review and such kind words. We truly appreciate your continued support and loyalty as a long-standing customer of the store. It is always a pleasure to have you with us, and we very much look forward to welcoming you again on your next visit to the UK. Warmest regards, Gray
From interest to order.
I had expressed an interest in an out of stock item,for which I was recently notified was now in stock. I was able to immediately order on-line, being notified shortly after that the order was being dispatched. This was a small item, delivered via 1st class Royal Mail, received quickly afterward. The service was first class, as always has been during at least 26 years dealing with Grays of Westminster.
August 17, 2026
Reply from Grays of Westminster
Peter, thank you very much for your glowing tribute. It is much appreciated by all of us at GoW.
Perfect seller
Very special nikon items available, with fast and save delivery service. Very well done! Thank you very much.
August 18, 2026
Reply from Grays of Westminster
Thank you very much Ansgar for your kind review. It is much appreciated.
Reply from Grays of Westminster
Jerry, thank you very much for your flattering tribute.
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Reply from Grays of Westminster
Thank you very much for your kind review Neil.
Reply from Grays of Westminster
Thank you very much Tony for your kind review. It is much appreciated by us all.
I buy all my Nikon equipment from Grays…
I buy all my Nikon equipment from Grays of Westminster because the service you get is second to none.
From the moment you order your item to the moment you receive your package it’s completely faultless.
Thanks again GOW.
August 3, 2026
Reply from Grays of Westminster
Thank you very much for your generous review of our store and service. It is so much appreciated by all of us here at GoW.
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