Excellent Customer Service. There was and issue with the delivery (a courier problem - nothing to do with Great Balls of Flour) but the GBoF team were super helpful, did everything they could to assis... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A really good set of dough and accessories for making home pizza's. Nice tomato sauce. I'm coeliac so getting the GF items is tricky as they go out of stock very quickly (which I guess is a good thing... See more
Great Balls of Flour provide great quality products; their dough and latte di mozzarella cheese is exceptional and you can’t go wrong with their brilliant demo videos. Everything comes brilliantly... See more
Company replied
Company details
Written by the company
Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!
We promise the Best Pizza Dough
Written by the company
- Make great pizza at home
- You can enjoy great pizza made at home, safe in the knowledge that what you're eating is free of Ultra-Processed Ingredients and has been carefully produced before it leaves our kitchen. We make making restaurant quality pizza easy. In fact, you'll be amazed at how quickly you can make it - often in far less time than a pizza delivery takes! Throw into that the costs and how much money you're saving, you'll be savouring every single mouthful.
Our Shipping Promise
Next day delivery
We offer the fastest delivery in the business and when we dispatch your order it will be shipped on an overnight service, making sure it arrives as fresh as it possibly can.
Contact info
Unit 11 The Forum, Rose Avenue, YO26 6RU, York, United Kingdom
- 01904215979
- accounts@greatballsofflour.com
- greatballsofflour.com
Pizza Dough & Premium Ingredients.
4.1
Great
348 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Two orders so far and great experience
Two orders so far, the process was easy and the delivery was super prompt.
The dough and cheese purchased is very good quality and will continue to order through these guys.
June 2, 2025
Unprompted review
Our 2nd order purchased this evening
Our 2nd order purchased this evening
In summary
Great pizza balls
Quality ingredients
Well packaged
Good communication 👍
With the added bonus of the latest Father’s Day promo saving 👌
Until our next order James !
Thank you
One very happy customer
Alec
June 9, 2025
Unprompted review
Reply from Great Balls Of Flour
That's wonderful to hear, Alec!
Thank you so much for your fantastic review and for choosing Great Balls of Flour again. We're thrilled you enjoyed our dough balls, appreciated our quality ingredients and how they were packed, and found the communication good. It's also great that you could take advantage of our Father's Day promotion, hope you liked the code itself 🤣
We genuinely appreciate your kind words and look forward to packing your next order!
Have a great one,
The Great Balls of Flour Team
I have bought dough balls from GBoF and…
I have bought dough balls from GBoF and they were awesome. I tried taking advantage of the Father’s Day 15% discount but the website was only giving 10%. I contacted GBoF and they got back to me almost immediately and sorted the problem so I was able to complete the order.
Great dough balls and the fact you can freeze them is perfect.
June 7, 2025
Unprompted review
Reply from Great Balls Of Flour
Thanks so much for this brilliant 5-star review! We're thrilled you love our Great Balls of Flour dough and that the freezing option is so handy for you.
We really appreciate you reaching out about the Father's Day discount, and we're pleased we could get that sorted for you so quickly. Your satisfaction is our top priority! There was a glitch with the code and we're happy to have resolved it quickly over the weekend.
Thanks again for your support. We're always here when you need another pizza fix!
A brilliant company with truly exceptional service 🌟
I cannot recommend this company highly enough — not just for their amazing gluten-free products, but for the outstanding customer service I’ve received. A special shoutout to James, who has been an absolute legend throughout.
After moving to the Isle of Man, I discovered that shipping to the island wasn’t yet supported. James went above and beyond — working with me over several weeks to update their site, expand country availability, and make shipping here possible. Thanks to his help, I was finally able to place my order… and it arrived within 48 hours in perfect condition!
I’m absolutely thrilled to have access to their gluten-free dough and products again — I’d genuinely be lost without them. This kind of dedication and responsiveness is so rare these days, and it deserves recognition.
Thank you for running such a fantastic business. I’ll be recommending you to everyone I know! 🙌
June 9, 2025
Unprompted review
Reply from Great Balls Of Flour
Hi David,
Wow, thank you so much for this absolutely incredible 5-star review! We're genuinely touched by your kind words and the detailed account of your experience.
It means the world to us to hear that you not only love our amazing gluten-free products but also received outstanding customer service. We're especially thrilled to read your special shout-out to James, who truly is an "absolute legend." (as well as our founder and director 😁) Going the extra mile for our customers, especially when it comes to expanding our reach, is something we're incredibly passionate about. We're so pleased that, thanks to his persistence, we were able to make shipping to the Isle of Man possible for you.
Hearing that your order arrived within 48 hours of placing it and in perfect condition makes all that effort worthwhile!
We understood how important access to reliable gluten-free options was to you, and we're absolutely thrilled you can now get our gluten-free dough balls again.
Thank you for recommending us to everyone you know – that's the highest compliment we could receive! We're so grateful to have you as a customer.
Received our first delivery of Pizza…
Received our first delivery of Pizza dough balls which arrived very quickly after ordering and were well packaged in an insulated bag and Ice pack.
We ordered 8 original and 4 Gluten free plus 2 bottles of tomato base and 2 pizza peel dust.
They were absolutely delicious! Everyone really enjoyed the pizzas and we will definitely order again and would recommend.
June 8, 2025
Unprompted review
Reply from Great Balls Of Flour
A huge thank you for your incredible 5-star review! We're so pleased to hear that your recent order, including both our original and gluten-free dough balls, tomato base, and pizza peel dust, arrived swiftly and in perfect condition thanks to our insulated packaging. It's fantastic to know that your pizzas were a big hit and that you found them "absolutely delicious!" We truly appreciate your feedback and recommendation, and we'd love to help you create more delicious pizzas very soon!
Chilli dough balls! Great customer service
Just received my limited edition chilli infused pizza dough! Looking forward to trying them out tomorrow. Had a few queries regarding my order. Great, prompt responses and friendly telephone manner. Def recommend. I’ve used them in the past and looking forward to giving them future business! Thank you again!
June 6, 2025
Unprompted review
Reply from Great Balls Of Flour
Thank you for another brilliant 5-star review! We're delighted to hear your limited edition chilli pizza dough was ready for your pizza night – we can't wait for you to try them!
The chilli dough has been so popular we are considering making them a main stay of our range.
It's also wonderful to know that our team was able to help promptly and courteously with your order queries. Providing excellent service is just as important to us as providing excellent dough!
Thanks for being a loyal customer and for your kind recommendation. We're really looking forward to your future business with Great Balls of Flour!
Meh ! Total poop !
Not happy with product arrived as if it had been activated and refrozen pucks shaped like the bag they where in and full of pin holes on baking no rise or bubble in them flat and inert stayed raw in the middle and over cooked on the outside , the peel dust and prep flour didn’t help overpriced bred flour that burns in the oven floor, stick with semolina, all the marketing tools which are a necessary evil to promise you Italy in a bag of meh dough which is the fortified stuff so less healthy for you, may make it last longer on a shelf but less like the original Neapolitan 00 stuff avoid avoid avoid like the plague because you’ll be left feeling disappointed and their marketing team will leave you gaslit like it’s your lack of pizza making skills that done it. Don’t fall for the like your in Italy hogwash , this is just cheap flour sold at a high price, marketing genius and that’s about the whole of the trick. Save your money and a large hangover the next day.
May 3, 2025
Unprompted review
Reply from Great Balls Of Flour
We're sorry to hear you had a disappointing experience with our dough, and we appreciate you taking the time to leave a review. We're always striving to improve, and feedback like yours is valuable.
We understand your concerns about the dough's appearance and performance. Our dough balls are made with a traditional Neapolitan recipe, using only flour, water, salt, and a tiny percentage of yeast. This means they're free from additives, preservatives, or emulsifiers, making them a healthier and more authentic option compared to many other dough balls on the market. While emulsifiers can make the pizza-making process easier for less experienced users, we choose to omit them to stay true to the original Neapolitan method.
You mentioned issues with the dough not rising and staying raw in the middle. Often, this can be related to the handling and preparation of the dough, as well as oven temperature. We've found that when our dough is properly activated and cooked at a high temperature, it yields excellent results with a good rise and characteristic bubbles. Without photos, it's a bit harder for us to pinpoint exactly what might have gone wrong, as visual cues are often incredibly helpful in diagnosing issues.
Regarding the peel dust, it's specifically formulated with ingredients that have a high burn temperature. Semolina, which you mentioned, tends to burn and impart a bitter taste at the high temperatures required for pizza ovens, which is why we developed our specialised peel dust to prevent sticking without burning.
We're glad to hear that you've accepted our offer to send a replacement batch of dough. We're confident that with proper handling, you'll be able to achieve the results you're looking for. We're committed to ensuring our customers have a positive experience, and we're here to help you troubleshoot any issues you might encounter with the new dough.
We appreciate your passion for authentic pizza and hope you'll give us another chance to show you the quality of our product.
Quality sourdough pizza base
Quality, quality, quality ... great sourdough pizza base, we've just started our homemade pizza journey and these bases are as good if not better than the pizza we love in l'Osteria......cooked in the Gozney 16inch pizza oven they came out perfect.......highly recommend
May 31, 2025
Unprompted review
Reply from Great Balls Of Flour
"Quality, quality, quality..." – We absolutely love to hear that! We're thrilled that our sourdough pizza bases are a hit on your homemade pizza journey. It's fantastic to know they're coming out perfect in your Gozney 16-inch oven and that you're enjoying them as much, if not more, than pizza from l'Osteria. What great praise! Thank you! 🔥🍕
Perfect essentials starter box
Everything you need is in the essentials box. As soon as it arrives store the dough balls in your freezer, then every Thursday night take a couple out to defrost in the fridge overnight, then leave to prove 45 mins before on the side before use. It takes 5 mins to make, less than 10 mins to cook in the oven, and you have a quality, tasty, homemade pizza for yourself. Depending on your choice of toppings, costs £3.50 per 12 inch pizza. That beats a take away pizza from our local delivery place for sure. Cost difference £40 for two pizzas there, or £7 for two at home, beautiful tasting ingredients versus processed rubbish. This is our new fakeaway 100%. Even made our own garlic cheese sticks with the dough! If I can make it, anyone can!
May 19, 2025
Unprompted review
Reply from Great Balls Of Flour
Thank you so much for your fantastic review! We are thrilled to hear how much you're enjoying our essentials box and the delicious pizzas you're creating at home.
It's wonderful to know that you find our dough so easy to work with and that it helps you achieve such a high-quality, tasty, homemade pizza. We particularly appreciate you sharing your brilliant tips on handling the dough balls – freezing, defrosting in the fridge, and proving – as this kind of practical advice is incredibly helpful for other customers that is also included in our guide and some of our online YouTube videos.
We love that you've embraced the "fakeaway" concept and are even getting creative with garlic cheese sticks! (what did you think of the garlic butter?) It's great to hear that our products offer such a great value and taste experience compared to traditional takeaways.
Thank you for your kind words and for being a 100% "fakeaway" fan! We look forward to you enjoying many more great pizzas 🔥🍕.
Not great and very defensive
We have being making pizzas for over 6 years using an Unni Pro “old school” and tried the sourdough balls for a family party being experienced sourdough bakers and users and also having bakers/friends who teach sourdough baking and had the most disappointing pizzas ever.
When feeding back to James - the headline from the email was:
“You may have found the Original Neapolitan dough worked better for you until you.”
I don’t know the next sentence as it wasn’t coherently there.
Not recommend and found it very non customer facing or emphatic.
May 29, 2025
Unprompted review
Reply from Great Balls Of Flour
Thank you for taking the time to leave a review, although we are sorry to hear that you had such a disappointing experience with our sourdough dough balls, especially given your extensive experience in sourdough baking and pizza making. We understand how frustrating it can be when something doesn't meet expectations, particularly for a family party.
We also apologise if our previous communication, specifically from James, came across as non-customer facing or lacking empathy. That was certainly not our intention, and we regret if our advice was poorly conveyed or caused further frustration.
We understand that you are experienced sourdough bakers. Our sourdough is indeed a unique product: it's 100% all-natural and relies solely on wild yeast, unlike many commercial brands that include added yeast. This means it naturally requires a more nuanced approach and greater care and consideration when handling, particularly regarding factors like temperature and resting time, to achieve the best results. The comment about finding the Original Neapolitan dough "easier to work with" was genuinely intended as an alternative suggestion for a less demanding dough, not as a critique of your baking skills or experience.
We take all feedback seriously and are always looking to improve both our products and our customer support. If you would be willing to provide more specific details about your process (e.g., temperatures, proofing times, oven used), we would be genuinely happy to offer more tailored advice to help you achieve excellent results with our sourdough dough in the future.
Please feel free to contact us directly at your convenience. We value your feedback and hope to restore your confidence in our products.
Bought 24 dough balls based on the good…
Bought 24 dough balls based on the good reviews . I used Ooni and also northern dough with great results and even sometimes make my own dough so know what I’m talking about and exactly how to manage , work and cook pizza dough . The dough arrived and I defrosted it and left to prove in tray . They didn’t increase in size at all . I tried again with some more and nothing . I attempted to still stretch them and cook them and they were horrible ! I contacted the customer service department and their response was “I’m doing it all wrong “ well I’ve made 100s of pizzas successfully so I’d say “ its your dough balls that’s wrong” not me ! I contacted them again and wasn’t offered a replacement or refund . I threw the remaining 18 dough balls away so £50 wasted ! DO NOT BUY THESE DOUGH BALLS - COMPLETLY UNUSABLE AND TASTELESS SND CUSTOMER SERVICE TERRIBLE ! Apparrently they supply all the top Italian restaurants - I doubt that very much !!!
May 28, 2025
Unprompted review
Reply from Great Balls Of Flour
Thank you for taking the time to leave your review and for your detailed feedback regarding your experience with our dough balls. We are truly sorry to hear that you were so disappointed with your purchase and that you found our customer service unhelpful.
We understand you have significant experience with other doughs and home pizza making. Our traditional Neapolitan recipe dough is indeed quite unique and can sometimes require a slightly different approach to achieve the best results, even for experienced users. Our intention in our customer service interactions is always to provide helpful guidance, not to suggest that our customers are "doing it all wrong." We sincerely regret if our communication made you feel that way.
We pride ourselves on the quality and taste of our dough, which is why we have thousands of happy and repeat customers who consistently tell us it makes delicious pizzas. We do indeed supply a significant number of top pizzerias and catering establishments across the UK, a testament to the professional grade and quality of our product.
We're genuinely sorry that you did not achieve the results you hoped for, and that you felt the need to discard the remaining dough balls. We also regret that we weren't able to find a resolution with you directly at the time.
To help our customers achieve fantastic results, we've created a comprehensive guide on our YouTube channel with specific videos dedicated to handling and cooking our professional-grade dough. Many customers, even those with extensive dough experience, find these tips invaluable for our specific product. We truly hope you might consider viewing them if you were to ever try our dough again in the future.
We value all feedback as it helps us to improve, and we wish you success with your future pizza making.
High Quality GF dough
Finally a gluten free dough that handles easily and cooks well. Perfect pizza made on ooni oven. Would recommend
May 3, 2025
Unprompted review
Reply from Great Balls Of Flour
Thanks Daniel, it's great to hear you're having success with our Gluten Free Dough balls as we would like.
Faulty dough
Having ordered from many of the online dough sellers I thought I'd try out Great Balls of Flour as I needed some Gluten free dough for a lunch with friends and didn't have the time to make it. The delivery and update were good which is great. However when the dough arrived I noticed that it had a crust on it, having made dough a lot myself I know this generally forms when the dough is left uncovered for too long. I used the dough which was sub-standard as it is not possible to roll dough evenly with a crust and created some pizzas which were ok but not great.
I highlighted the issue with Great Balls of Flour who responded with advice which I took but this didn't work. I have since contacted them again without response.
It's a shame as I'm sure the product is good and I was unlucky with the batch but I don't think by feedback were dealt with very well and there was no offer of replacement. I now have 8 frozen balls of dough which I may or may not use.
Given the price I would have expected better to be honest as you by ready made dough for the quality otherwise you may as well make it yourself.
Feel free to get back in tough with me if you would like to.
Yours
Ed Plumb
May 4, 2025
Unprompted review
Reply from Great Balls Of Flour
Dear Ed
Thank you for taking the time to leave a review and provide us with your feedback. We appreciate you choosing Great Balls of Flour, and we're sorry to hear that your experience with our gluten-free dough didn't fully meet your expectations.
We understand your concern regarding the "crust" that you observed on the dough balls. Gluten-free dough, due to the absence of gluten, behaves differently than traditional wheat-based dough. It naturally has less hydration and elasticity. As a result, a skin can sometimes form on the surface.
We address this in our user guide and online guidance, recommending a simple technique to refresh the dough. Dampening your hands and gently rubbing them over the dough ball effectively rehydrates the surface, making it pliable and ready to use.
Handling gluten-free dough also requires a slightly different approach during the shaping process. We strongly advise oiling your hands and applying a thin layer of oil to the dough ball before pressing it out. This helps to minimise the risk of cracking, which can occur due to the dough's inherent lack of elasticity. By following these steps, as outlined in our instructions, it's possible to achieve a great result with our gluten-free dough.
We sincerely apologise for the impression of poor service and the delay in our response to your follow-up contact. We always strive to respond to customer enquiries promptly and thoroughly. We are looking into why there was a delay in this instance, and we are taking steps to ensure this doesn't happen again.
We value your feedback and want to help you get the best out of the remaining dough balls.
We appreciate your understanding and hope to have the opportunity to improve your experience with Great Balls of Flour.
So glad I chose to buy my ready made…
So glad I chose to buy my ready made Dough balls from Great Balls of flour. Ordering was simple, delivery was on time and well packed. The handling instructions were accurate.
I ordered 24 original Neapolitan Dough Balls for a garden party and can honestly say that the pizzas were the best everyone had ever had. They cooked perfectly in my Ooni and took around 75 seconds to bake. I saved 2 dough balls for a midweek pizza night but have already ordered another 24 to keep in the freezer as they will be getting used often.
May 4, 2025
Unprompted review
Reply from Great Balls Of Flour
Great to read this and to hear you've already placed a reorder. It's also great to hear everything ran smoothly and the dough produced a great pizza in your Ooni.
If you haven't already, sign up for our rewards points because...... Points make Pizza!
Don’t believe the reviews on their website
The dough has great reviews on their website put it is poor. Sticky and even with adding extra flour still gets stuck. Expensive waste for us and since making my own have had no issues whatsoever. They don’t seem to publish negative reviews on their website either and on Facebook the owner is rude to people.
In reply to their response I have made Neapolitan dough myself and it isn’t as sticky and doesn’t tear. I used 66% hydration and it’s perfect every time, with a bulk fermentation. I do believe their Neapolitan dough is poor.
April 9, 2025
Unprompted review
Reply from Great Balls Of Flour
Thank you for your review. The dough is sticky due to the high hydration we use, which is required for an authentic Neapolitan recipe.
We don’t advise adding extra flour to the dough.
Simple pizza dough recipes are much lower in hydration, use more yeast (bad for digestion) and do not benefit from a bulk fermentation which not only develops flavour but reduces enzymes that cause bloatedness or issues relating to stomach issues and bowel problems.
We recognise our dough can require practice and have a number of helpful videos to guide you through the process of baking the perfect pizza.
This is one great example:
https://youtu.be/a_R0D-4EcHw?si=jm1EDqMeyq-SG59p
Regarding reviews. All reviews on our website are published, except for ones that are rude or abusive.
We do hope you will try the dough again based on the above.
Delivery times not accurate - Poor attitude
Delivery times not accurate, did not arrive when stated and disgusting attitude from James when I question it.
Dough didn't arrive in time for our party.
Told James to cancel the order and now i'm being ignored so will start a charge back though my card company because of his attitude.
EDITED AFTER REPLY TO ADD…
James stated the website did show delays but had dates relating to the previous week, after my delay they were edited to be this week which he then insisted they were like that before which they were not. He was quick to reply to all emails up to the point I asked for the order to be cancelled and now he’s been quiet for several days he’s also quick to put the blame on the customer as seems a frequent trend with these reviews.
Also when you use ai to reply to these reviews don’t forget to take the synopsis off the bottom before you post it, you’ve forgotten in a couple of reviews and it looks silly lol 🤦♂️
I hope James gets the overtime in and makes more of a success with this business than his others. But please,,, start with a little customer service, it goes a long way.
Now, about that cancellation and refund….??
April 11, 2025
Unprompted review
Reply from Great Balls Of Flour
Hi Tom,
Thanks for your review. We have tried our best to make the delivery delays as clear as possible on our website, including updating our product pages and on our delivery page.
We apologise if this was missed and if the dough didn't arrive in time for your party.
James isn't ignoring your messages, he's been working on the front line with the production and packing team to ensure that our delays are removed, which has meant he hasn't been able to reply to emails as quickly as usual (excluding the weekend where he doesn't work).
Nothing but positive things to say…
Nothing but positive things to say about James and the company. We hit a small bump in the road with delivery being on time for a party. Emails were answered, phones were answered, situation resolved. Looking forward to trying the dough, if it’s as good as your marketing says we will definitely be back for more. Appreciate your help. Oli
April 11, 2025
Unprompted review
Terrible
Terrible. Delivery schedules are not accurate, and they don't give updates. If you want support you get a useless AI bot. It's pretty insulting and there are other options out there. GBOF will be the first company to go under when the homemade pizza craze dies down.
REPLY:
The website should be updated live, it really isn't that hard to do. If they can't commit to delivery deadlines then under-promise and over-deliver. The excuse of "we had a lot of orders" can only be used so many times.
April 7, 2025
Unprompted review
Reply from Great Balls Of Flour
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with our delivery schedule and support services.
We strive to adhere to the delivery times posted on our website and successfully do so in approximately 99% of cases. However, we have recently encountered an unexpected and unseasonal surge in orders, which has caused some delays of one to two days. We have updated our website product pages and delivery page to reflect this, and we regret that this information was missed.
Regarding our support services, we understand your frustration with the AI bot. Our aim is to provide efficient and helpful support, and we are continuously working to improve this experience.
Reply: Thank you for replying. We do have messaging on the website, which is updated live to reflect our current shipping status. We add these as soon as a delay occurs.
Additionally, we know this is Trustpilot, the home of 1 star reviews, but we did feel 1 star for an order being delayed a day or two was harsh. We felt maybe 3 justified something like this.
Judge by the taste
Don’t expect perfect balls of dough straight away. You have to appreciate the dough will arrive in plastic bags and won’t look appealing. The attempt to keep them cool (let alone frozen) probably won’t work…
However. And, there is a big however. If you watch the videos and see the advice they are fine. Just freeze them and defrost. Use the flour to stop sticking and they are absolutely perfect. Easy to come home. Stick a few out, then rest, work out flat and then voila. People see what arrives and think it’s ’ruined’ - absolutely not. See past it. It’s safe and fine.
April 2, 2025
Unprompted review
Reply from Great Balls Of Flour
Daniel, thanks for the review.
You are 100% on that the dough won't arrive looking like a ball that Paul Hollywood has just rolled up. During the transit it's going to change its shape but can be easily reformed into a dough ball when it's chilled.
We are looking into new packaging later in the year, sadly it won't please all as this type of food has to be sent out in plastic, but fortunately not microplastics or we'd be sending microballs out.
Glad you enjoy the taste.
Great Balls of Flour
Delivery times
Can not leave a review regarding the actual dough, but just make sure u order in plenty of time. The delivery schedule they post is not accurate. If the weather forecast is good expect delays. And apparently, if u were planning to use same day as delivery, you can not.
These messages are clearly displayed on the website, apparently. (They are not)
April 2, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.