Great Britain Cars Reviews 

1,307
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely punctual drivers, clean and spacious vehicles, and straightforward booking process that makes airport travel completely stress-free. People note that communication is exceptionally smooth, and staff members are consistently polite, professional, and very helpful with heavy luggage. However, some reviewers were not happy with severe scheduling delays, noting that drivers occasionally failed to turn up entirely or arrived very late, causing immense travel stress. A few other people also felt that customer support operators were unhelpful and unresponsive, and mentioned unexpected waiting-charge policies that felt misleading.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Staff

Customers had positive experiences with staff, frequently noting that drivers are exceptionally courteous,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is seamless, straightforward,... See more

Delivery service

People report positive experiences with delivery service, highlighting consistent punctuality and... See more

Price

Users describe positive interactions with price, highlighting competitive rates and transparency. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was efficiently coordinated for my pick up and drop off. GB Cars provided frequent and timely communication. I was able to get picked up 45 minutes earlier than was was originally arranged... See more

Rated 5 out of 5 stars

The driver arrived on time, was helpful courteous and assisted with the luggage. The taxi was spacious enough and clean. His driving was safe and professional. What more can anyone expect?

Rated 5 out of 5 stars

I was extremely satisfied with the booking process and the subsequent support before and during the trip. I would especially like to emphasize the punctuality and friendly drivers. I will choose this... See more

Rated 5 out of 5 stars

Booked cab to and from Stansted airport. Good service, with quick response to Whatsapp messages, and good communication with driver for airport pickup. Prices are reasonable and competitive.


Company details

  1. Taxi Service

Written by the company

Great Britain Cars cheapest London airport taxi/Minicab Transfer services in the UK for Local and Airport journeys, Hire our Heathrow, Gatwick, Stansted, Luton, Southend & London City Airport Taxi Transfer services; we are 50% cheaper from other company. We provide free meet and greet services to you various transportation services to many airports like London, Cambridge, Bristol, Windsor Castle, and many airports throughout the London so you can feel the comfort in your journey.-


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,307)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Car arrived on time

Car arrived on time, a smooth trip to the airport and then the driver generously gave us the point we needed for the luggage trolley. Thank you driver!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, clear communication and very responsive. Booking process was straightforward and quick and I found them to be transparent with the price. Booked in advance to take the stress out of airport travelling, good experience and good service.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Britannia Airport Taxis provided a…

Britannia Airport Taxis provided a reliable and professional service from start to finish. The booking process was simple and straightforward, and the driver arrived on time as scheduled. The vehicle was clean, comfortable, and well maintained, making the journey pleasant and stress free. The driver was courteous, friendly, and knowledgeable about the route, ensuring a smooth and efficient trip. Communication was excellent, with clear updates and confirmation throughout. Their pricing was fair and transparent, with no unexpected charges. Overall, Britannia Airport Taxis offers dependable transportation and great customer service. I would happily recommend them and use their service again.

August 2, 2026
Unprompted review
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Rated 5 out of 5 stars

We had a transfer from Gatwick to…

We had a transfer from Gatwick to Heathrow airport.
I appreciated the meet & greet service, which was included in the price. The vehicle was clean and a good size, perfect for 4 of us and all our luggage!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Britannia cars

I would highly recommend booking Britannia cars. They are reliable, safe and affordable. Their customer service is excellent and they keep you informed at every stage until you complete your journey.

August 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Britain Cars has been a great!

Great Britain Cars has been a great company that I've used over the past few years.

I really enjoyed the drivers and the cars, as well the punctual pick up times.

I reccomend Great Britain Cars for all taxi and cab services.

Fantastic company.

August 4, 2026
Unprompted review
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Rated 1 out of 5 stars

They left me stranded in a rural…

They left me stranded in a rural location for a late night pick up - sending a cancellation message just after the pickup time - despite assuring me several times in the days leading up to the pickup that the booking was confirmed.

They are now delaying the refund on my prepaid booking due to “technical issues”.

I will not be using them again.

My understanding is that this company do not have their own taxis and are a middleman for other taxi companies so ultimately cannot be relied upon to make sure bookings are followed through.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with Great Britain Cars

Really happy with Great Britain Cars! The driver was friendly, professional and on time. The journey to Gatwick Airport was smooth and stress-free. Great service and I would definitely use them again. Highly recommended

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Driver was punctual and polite. Very smooth journey. The SBC team were responsive and helpful. Will use again.

August 9, 2026
Unprompted review
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