Great Britain Cars Reviews 

1,307
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely punctual drivers, clean and spacious vehicles, and straightforward booking process that makes airport travel completely stress-free. People note that communication is exceptionally smooth, and staff members are consistently polite, professional, and very helpful with heavy luggage. However, some reviewers were not happy with severe scheduling delays, noting that drivers occasionally failed to turn up entirely or arrived very late, causing immense travel stress. A few other people also felt that customer support operators were unhelpful and unresponsive, and mentioned unexpected waiting-charge policies that felt misleading.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Staff

Customers had positive experiences with staff, frequently noting that drivers are exceptionally courteous,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is seamless, straightforward,... See more

Delivery service

People report positive experiences with delivery service, highlighting consistent punctuality and... See more

Price

Users describe positive interactions with price, highlighting competitive rates and transparency. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was efficiently coordinated for my pick up and drop off. GB Cars provided frequent and timely communication. I was able to get picked up 45 minutes earlier than was was originally arranged... See more

Rated 5 out of 5 stars

The driver arrived on time, was helpful courteous and assisted with the luggage. The taxi was spacious enough and clean. His driving was safe and professional. What more can anyone expect?

Rated 5 out of 5 stars

I was extremely satisfied with the booking process and the subsequent support before and during the trip. I would especially like to emphasize the punctuality and friendly drivers. I will choose this... See more

Rated 5 out of 5 stars

Booked cab to and from Stansted airport. Good service, with quick response to Whatsapp messages, and good communication with driver for airport pickup. Prices are reasonable and competitive.


Company details

  1. Taxi Service

Written by the company

Great Britain Cars cheapest London airport taxi/Minicab Transfer services in the UK for Local and Airport journeys, Hire our Heathrow, Gatwick, Stansted, Luton, Southend & London City Airport Taxi Transfer services; we are 50% cheaper from other company. We provide free meet and greet services to you various transportation services to many airports like London, Cambridge, Bristol, Windsor Castle, and many airports throughout the London so you can feel the comfort in your journey.-


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,307)

328 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Left stranded at 3 AM with young children—abysmal service, scammers!

Absolute disaster of a service. We specifically booked and paid an additional premium for an MPV to safely accommodate my family—including my 4 and 6-year-old children—and all of our luggage for an early morning transfer.
​Instead, they sent a tiny Kia Niro at 3:00 AM. There was absolutely no physical way our family and bags could fit, so I had no choice but to refuse the ride and scramble to book our own alternative Uber on the spot.
​Why you should completely avoid this company:
​Paid for an upgrade we never received: We paid the extra fee specifically for space, which they completely ignored.
​Zero accountability: When contacted, they did absolutely nothing to rectify the situation. They didn't even offer a full refund for leaving us stranded, making excuses and only offering to refund the difference between the small car and the MPV.
​Insulting "credit" offer: They actually tried to offer me a company credit for a future ride. As if I would ever trust them to strand my children on a pavement at 3:00 AM ever again!
​Stranded us in the middle of the night: Because of their massive blunder, we had to wait outside with two exhausted kids while waiting for an Uber we had to pay for ourselves.
​They took our money, sent the wrong car, and then tried to keep our cash by offering useless credits. Completely unprofessional and running a total scam. Avoid at all costs!

July 16, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent taxi service

Excellent taxi service! The driver was punctual, professional, and very friendly. The car was clean and comfortable, and the ride was smooth and safe. Great communication and fair pricing. I highly recommend this company and will definitely use their service again!

July 6, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Good

ery good service from start to finish. They kept in touch throughout the process and were incredibly helpful, even when there was a delay with our baggage at the airport. Their communication was excellent, and they made the whole experience stress free. I would definitely use their service again and would highly recommend them.

July 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Lovely kind driver

The minivan was immaculate, the driver was on time and so kind and helpful. Excellent value for getting to Gatwick and was no extra charge for the drop-off fee.

July 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look