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Great Britain Cars Reviews 

1,308
•
TrustScore 4.5 out of 5

4.7

Taxi Service
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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely punctual drivers, clean and spacious vehicles, and straightforward booking process that makes airport travel completely stress-free. People note that communication is exceptionally smooth, and staff members are consistently polite, professional, and very helpful with heavy luggage. However, some reviewers were not happy with severe scheduling delays, noting that drivers occasionally failed to turn up entirely or arrived very late, causing immense travel stress. A few other people also felt that customer support operators were unhelpful and unresponsive, and mentioned unexpected waiting-charge policies that felt misleading.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Staff

Customers had positive experiences with staff, frequently noting that drivers are exceptionally courteous,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is seamless, straightforward,... See more

Delivery service

People report positive experiences with delivery service, highlighting consistent punctuality and... See more

Price

Users describe positive interactions with price, highlighting competitive rates and transparency. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was efficiently coordinated for my pick up and drop off. GB Cars provided frequent and timely communication. I was able to get picked up 45 minutes earlier than was was originally arranged... See more

Rated 5 out of 5 stars

The driver arrived on time, was helpful courteous and assisted with the luggage. The taxi was spacious enough and clean. His driving was safe and professional. What more can anyone expect?

Rated 5 out of 5 stars

I was extremely satisfied with the booking process and the subsequent support before and during the trip. I would especially like to emphasize the punctuality and friendly drivers. I will choose this... See more

Rated 5 out of 5 stars

Booked cab to and from Stansted airport. Good service, with quick response to Whatsapp messages, and good communication with driver for airport pickup. Prices are reasonable and competitive.

Company details

  1. Taxi Service

Written by the company

Great Britain Cars cheapest London airport taxi/Minicab Transfer services in the UK for Local and Airport journeys, Hire our Heathrow, Gatwick, Stansted, Luton, Southend & London City Airport Taxi Transfer services; we are 50% cheaper from other company. We provide free meet and greet services to you various transportation services to many airports like London, Cambridge, Bristol, Windsor Castle, and many airports throughout the London so you can feel the comfort in your journey.-

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,308)

330 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor service

We have booked 4 journeys. Booking ids: 117487, 117486, 117489, 117490. We have pre-paid to pick up our guests. We received confrimations but drivers never showed up, with no explanations. Very disappointing experience. Will never book again.

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Good service, competitive prices

Booked cab to and from Stansted airport.
Good service, with quick response to Whatsapp messages, and good communication with driver for airport pickup.
Prices are reasonable and competitive.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Car booking

We booked a 7 seater car to pick us up from Kensington and dropping us home to Kent at 3am and it was a great service. Straight after booking, the communication with driver was good. When picking us up in London he was on time and letting me know when he was due to arrive. Would recommend this service.

April 12, 2026
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Rated 5 out of 5 stars

Excellent

Turned up on time. Very pleasant driver and quick, safe ride to airport. Very good service

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with this company

I had an excellent experience with Britannia for my airport transfer. The driver, Kugan arrived 10 minutes early and was incredibly polite. The vehicle was immaculate and very comfortable. The booking process was seamless, and I received timely notifications throughout. Highly recommend for a stress-free journey!

April 7, 2026
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Rated 5 out of 5 stars

5-star service from start to finish

5-star service from start to finish. I received a text notification when my driver was on the way and another when they arrived, which made the pickup incredibly easy. The driving was smooth and I felt very safe. Highly recommend for anyone needing a reliable ride to the airport

April 11, 2026
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Rated 5 out of 5 stars

Fast response

My friend recommended this service and has used it before. I tried it today. The booking process was fast, communication was smooth, the driver was friendly, and the admin was responsive.

April 10, 2026
Unprompted review

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