GreatCover.com Reviews 1,838

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value for money, often finding policies significantly cheaper than competitors while offering comprehensive coverage. The user experience is frequently highlighted as straightforward and easy, particularly when obtaining quotes and purchasing policies. Many people also appreciate the website's ease of use and quick navigation. However, some customers reported issues with the online platform, experiencing difficulties with the program rejecting answers, misaligned pages, or problems accessing their accounts. A few other people also felt that the customer service was poor, mentioning unhelpful automated phone systems and a lack of communication regarding policy changes or renewals.

What people talk about most

Price

Customers consistently note positive experiences with price, finding it excellent, reasonable, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the website and application... See more

Website

Reviewers mention positive feedback about the website. Customers found the website quick, easy to use, and... See more

Value for money

Consumers find the value for money to be positive. Many reviewers highlight the competitive pricing and great... See more

Service

People report positive experiences with service, finding it easy to pick insurance with good prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value travel insurance and far cheaper than any other quotes that I got. Would 100% recommend and will definitely be using this company again. Very pleased!

Company replied

Rated 5 out of 5 stars

I found the whole experience easy to manage, once purchased I found all policy details easily and detailed, including what I was covered for and what was not covered. I feel overall the cost of cover... See more

Company replied

Rated 5 out of 5 stars

The quote was very competitive and my documents were here in seconds. I have more than enough cover for my needs which makes me very happy and gives me peace of mind for my forthcoming travels.

Company replied

Rated 5 out of 5 stars

Very easy to get a quote . Before adhering to the policy i have asked the customer service the suitability of the insurance to my needs . Very quick answer . Very good price for single trip cover

Company replied


Company details

  1. Insurance Agency

Written by the company

GreatCover.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GreatCover.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars
GreatCover.com logo

Reply from GreatCover.com

Hi John,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy website to use

Easy website to use. Very good price for single trip. No nonsense approach!

May 2, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Brenda,

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind regards,
Dominik

Rated 5 out of 5 stars

Brilliant service

Brilliant service

May 3, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Louise

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind regards,
Dominik

Rated 5 out of 5 stars

Good price .and the speed I managed to…

Good price .and the speed I managed to fill in the questions . And quick payment . Happy customer

May 3, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Neil

We are so pleased to hear you had such a positive experience with our pricing, speed, and payment process. Thank you for your kind words!

Kind regards,
Dominik

Rated 5 out of 5 stars

Easy to buy policy

Easy to buy policy, simple to add medical conditions. The whole process was quick with no stress.

May 2, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Really easy to use and documentation…

Really easy to use and documentation easy to read. The price was excellent.

May 2, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Donna,

We're so glad our process was easy to use and the price was excellent. Thank you for your feedback!

Kind regards,
Dominik

Rated 5 out of 5 stars

Good service

Good service

May 2, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Michael,

We appreciate you taking the time to leave us a review—it means the world! We don’t take feedback lightly, and knowing we made a positive impact really gives our team energy and focus.

Kind regards,
Dominik

Rated 5 out of 5 stars

Very competitive quote and clear and…

Very competitive quote and clear and easy to use website. Excellent.

May 2, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Michael,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Were great when I had to claim

I have used GreatCover before and I did have to claim and they were excellent, very professional.

May 1, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

We're so glad to hear we provided excellent, professional service when you needed us. Thank you for your kind words!

Kind regards,
Dominik

Rated 1 out of 5 stars

Did not recieve email about auto…

Did not recieve email about auto renewal until day money was deducted from account. Did not want to renew insurance. Tried to phone to cancel impossible to get through emailed to cancel no reply as of yet!

May 1, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Samuel,

We appreciate your honesty, and I’d like to speak with you directly I’ll be in touch soon.

Kind regards,
Dominik

Rated 5 out of 5 stars

Very easy to apply for.

Very easy to apply for and insurance set up instantly

April 29, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Peter,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind regards,
Dominik

Rated 5 out of 5 stars

Great cover

Great cover, great price

April 30, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

We are so glad you found our cover to be great and the price to be excellent.

Kind regards,
Dominik

Rated 1 out of 5 stars

They are very dodgy about cancelations…

They are very dodgy about cancelations and auto renewal, they website login does nota have cancelation link making impossible to cancel the auto renew and very hard to reach in work day times for calling

May 2, 2026
Unprompted review
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your disappointment with our self service site. We understand how frustrating this must be.

We have tried to reach out and requested your contact details so we could look into this further, but unfortunately we haven’t received a response. If you’d like to discuss your experience in more detail, we’re here to help. Please call us on 0333 355 0255 so we can review your policy together and see if there’s anything further we can do.

Thank you again for your comments – your experience is important to us and helps us improve our service.

Kind regards,
Dominik

Rated 5 out of 5 stars

Great price

Great price, easy to use form, great cover

April 30, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Christopher,

We appreciate your 5-star review! We're glad you found our service great.

Kind regards,
Dominik

Rated 5 out of 5 stars

Competitively priced for a good level of cover

Took out annual travel insurance for my son. The level of cover was good at a very competitive price. Good communication from GreatCover and the whole process was quick and effective.

April 29, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Rob,

We're so glad to hear you found our cover competitive and the process quick and effective. Thank you for sharing your positive experience!

Kind regards,
Dominik

Rated 5 out of 5 stars

Gloria was very professional and…

Gloria was very professional and friendly and who knows her product well.

April 29, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning

We're so happy to hear about your positive experience and appreciate your kind words about our team member. Thank you for sharing!

Kind regards,
Dominik

Rated 5 out of 5 stars

Was easy to do and sort out my travel…

Was easy to do and sort out my travel insurance

April 29, 2026
GreatCover.com logo

Reply from GreatCover.com

Good Morning,

We're so pleased you found sorting your travel insurance easy. Thank you for your kind 5-star review!

Kind regards,
Dominik

Rated 2 out of 5 stars

No reply back regarding a travel policy…

No reply back regarding a travel policy as unable yo print request for a copy to be send to Aldx Leo address.
Unable to get to customer service

A Leo

April 27, 2026
GreatCover.com logo

Reply from GreatCover.com

Hi Francoise,

I'm truly sorry to hear this — I’ll contact you directly to see how we can make things right.

Kind regards,
Dominik

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