Banner for Great Little Breaks

Great Little Breaks Reviews 302

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent value for money, often highlighting that the packages include good hotels and meals. Many people found the locations to be perfect and convenient for exploring. The staff consistently received positive feedback for being friendly, helpful, and efficient, contributing to a pleasant overall experience. However, some customers noted occasional issues, such as a lack of variety in breakfast options or minor maintenance problems in their rooms. A few people also mentioned that hotel amenities like bars were sometimes unavailable or that parking was insufficient.

What people talk about most

Location

Reviewers highlight positive aspects of location. Customers consistently praise the excellent and convenient... See more

Value for money

Customers had positive experiences with value for money. Many reviewers consistently praise the great value,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Service

Consumers find service to be positive, with many praising the outstanding hotel service, friendly and helpful... See more

Quality

People report positive experiences with quality, especially regarding the food. Many reviewers praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth rail journeys both ways (despite the Tube strike on the way there) ; very satisfied with the Novotel Paddington Village hotel which was in a good location. Excellent meals, both breakfast and... See more

Company replied

Rated 5 out of 5 stars

Excellent value in good hotels with sensible included meals. Have booked many Great Little Breaks and never been disappointed. This one in Salisbury was no exception - nice hotel on the river overlook... See more

Company replied

Rated 5 out of 5 stars

The event was most enjoyable & location perfect. The picnic included was not very good & not sufficient sadly. The hotel was comfortable & staff busy but pleasant. The breakfast was rather hectic... See more

Company replied

Rated 5 out of 5 stars

Had a really lovely couple of nights away in Harrogate, courtesy of Great Little Breaks, via the Daily Telegraph. The Majestic Hotel was excellent and the package included dinner in the hotel on the f... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency
  3. Travel Aggregator

About Great Little Breaks

Written by the company

Great Little Breaks specialise in UK short breaks, providing great experiences at great value prices. Working with a variety of trusted accommodation providers, attractions, and partners we handpick the best and combine to create great little memories for customers; many of whom have now discovered the beauty of the UK.

Choose to relax in the country, escape to the coast, soak up the history of a stately home, or discover a new city; we have a variety of collections and locations. We can also tempt you with theatre and attraction breaks plus, rail inclusive breaks to cities across the UK.

Our theatre and attraction breaks in London include many of the most popular shows and attractions that the capital city has to offer.

Take your pick from a centrally located 3, 4 star or, if it’s a special occasion even a luxury, 5 star hotel for your short break!

You can add rail to your break too! We have negotiated fares with the key train operators allowing you to travel from your local station, and in most cases reserve your seats, so you can arrive relaxed and ready to explore.

We’ve got a Great Little Break just for you. VISIT OUR WEBSITE Become a VIP Member for free

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great break

Could not fault anything

December 27, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for your kind review David. We're pleased that you enjoyed your short break and look forward to helping you with your next great little adventure soon.

Best regards,
Sofia
Great Little Breaks Team

Rated 4 out of 5 stars

Attentive and respectful Staff

Attentive and respectful Staff. Good location nice rooms.

December 25, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for leaving your review Mr & Mrs Cosgrove. We're delighted that you enjoyed your short break and look forward to helping you with your next great little adventure.

Kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

A wonderful Christmas break

A wonderful Christmas break, easy to book, fantastic hotel and at a very reasonable price.

December 24, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for your kind review Trevor! We’re so pleased to hear you had a wonderful Christmas break and enjoyed your stay! It's also good to know that you found the booking process easy.

We look forward to helping you plan your next great little break soon!

Thanks again and kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Christmas break

Looking for a short UK break over Christmas, including the festive meal, I hit upon the Great Little Breaks website. The selection on offer, at good prices, was excellent and well detailed. Booking was easy and the break at The Old Ship Hotel in Brighton notable for the warmth of the hotel’s staff.

December 25, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you very much for your lovely review! We’re delighted to hear you found our selection of Christmas breaks both varied and well-detailed, and that booking was easy. It’s wonderful to know you enjoyed your stay at The Old Ship Hotel and experienced such warm hospitality from their staff.

We hope to help you plan another great little break in the future!

Thanks again and kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Great deal

Great deal, excellent hotel, good food. Memorable short break.

December 19, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for your review Gill. We're pleased that you enjoyed your stay and look forward to helping you plan another memorable short break soon!

Kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Easy to book hotel just as stated

Easy to book hotel just as stated. Had a lovely break thank you

December 13, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you very much for your review Ruth! We're delighted that you found the booking process easy and enjoyed a great little break with us. We look forward to helping you plan your next little adventure soon!

Kindest regards,
Sofia
The Great Little Breaks Team

Rated 5 out of 5 stars

Food & service excellent

Food & service excellent. Atmosphere friendly & welcoming. Room.& bed spotless and comfortable

December 17, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for leaving your kind review Martyn. We're delighted that you enjoyed your short break and look forward to helping you with your next great little adventure.

Happy New Year to you!

Kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Christmas at Blenheim Palace

Always have had great times when we book via G.L.B.. this time was to Blenheim Palace For the Christmas lights trail, and Neverland themed Palace.
What a wonderful experience, and the Hotel was fab (Mercure at Thame) ... Reception realised on arrival, that I might prefer a shower, rather than a bath, and changed our room without hesitation.. All meals taken in the restaurant were of a great standard and can't wait for our next adventure with G.L.B.

December 19, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for taking the time to leave your review Jackie. We're delighted to hear you enjoyed your visit to Blenheim Palace at Christmas. It’s great to know the hotel exceeded your expectations and that your meals were up to a great standard.

We appreciate your kind words and look forward to helping you plan your next great little adventure with us.

Happy New Year to you!

Kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Great break

The break was just what we were looking for. GLB offer us exactly what we receive at the hotel as to what is described in their email offers.
Never had a cause for complaint .
We will use again and recommend them to friends and family.

December 17, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you so much for your kind review Steve! We're delighted to hear that your break met your expectations and that you’ve found our offers to be as described. We're so pleased that our name matches your experience.

We appreciate your trust and support and are glad to know you would recommend us to others. We look forward to helping you with your next great little break soon.

Happy New Year to you!

Kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Chester break

Easy to book, knowledgeable call handler.

December 1, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for taking the time to leave your kind review Dave.

We look forward to helping you with your next great little break soon.

Merry Christmas and happy new year to you.

Kindest regards,
Paula
The Great Little Breaks Team

Rated 5 out of 5 stars

Excellent break

The trip was well organised and everything fell into place.
Couple of issues with the hotel

December 6, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for your review Pam. I'm sorry to hear that you had some issues with the hotel. I can see that you've sent your feedback through to us and have passed this on to our hotel sales team to review with the hotel.

Merry Christmas and happy new year to you.

Kindest regards,
Paula
The Great Little Breaks Team

Rated 5 out of 5 stars

Good Deals

Always good deals and prices, and everything goes smoothly.
Looking forward to 2025

December 8, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for your kind review Ian. We have some great little deals coming for the new year so keep an eye on our website :)

Merry Christmas and Happy New Year to you and your family.

Kindest regards,

Paula
Great Little Breaks Team

Rated 5 out of 5 stars

The warm welcome by Philip at the hotel…

The warm welcome by Philip at the hotel Mercure Lambert was a great start to our returning visit. GLB you've done it again with a good deal , Blenheim at Xmas was amazing. So was the festive meal on our first night which was included. Amy was our waitress, what a pleasure it was to be served our meal by her. Tickets for Blenheim were sent to us a week ahead of our stay so no worries about anything. Thoroughly recommended

December 5, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you so much for your lovely review. We're delighted you enjoyed your stay at the Mercure Lambert and your time at Blenheim Palace. I will certainly pass your comments on to the hotel.

Merry Christmas and Happy New Year to you and your family.

Kindest regards,

Paula
Great Little Breaks Team

Rated 5 out of 5 stars

I have already reviewed our ‘Great…

I have already reviewed our ‘Great Little Break’ two weeks ago.

November 27, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for taking the time to leave us your kind review Janet!
We look forward to helping you with another great little break soon.

Kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Extremely enjoyable stay

Although the hotel and food were excellent we found the staff to be exceptional in every department.

December 4, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for leaving your kind review Lorna. We're delighted that you enjoyed your short break and look forward to helping you with your next great little adventure.

Thanks again and kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Very easy to book

Very easy to book. Good value. All we wanted in one booking

November 19, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for your kind review! We're delighted to hear you had an easy booking experience and found your break to be good value.

We look forward to helping you plan your next Great Little Break soon!

Thanks again and kindest regards,
Sofia
Great Little Breaks Team

Rated 1 out of 5 stars

Very disappointed

Very disappointed. I ordered Gift Vouchers on Friday, for some reason it will take 4 days to email them (you can get a parcel delivered in 1 day!!) Then they didn't arrive, so it was too late for the Birthday Gift. Monday night I emailed a complaint via the website, no response of apology. This is the second time this has happened. Happy to take the money but not provide the service.

Sorry Sofia, but I think you will find the 10th December (the date on my voucher email) was a Tuesday not a Monday as you say in your reply . Happy to list a copy if you are still in doubt.

December 6, 2024
Unprompted review
Great Little Breaks logo

Reply from Great Little Breaks

Dear Mr. Hadley,

I’m sorry to hear that you felt disappointed with your recent experience. I understand that you’ve spoken with our customer support team and that the situation has since been clarified.

Unfortunately, we did not receive any special requests indicating that the gift vouchers were intended as a birthday gift rather than a Christmas one, particularly during this time of year.

As a standard, we note that email delivery of gift vouchers will be emailed within two working days if no postage option is selected. Based on the information from you and our support team, the vouchers were ordered on Friday and delivered the following Monday, which falls within this timeframe.

Once again, I apologise for any inconvenience caused and I appreciate your understanding.

Kind regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Good choices ,prices & locations

Good choices ,prices & locations

November 27, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you for taking the time to leave us your kind review Kevin!
We look forward to helping you with your next great little break soon.

Kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Well organised

Well organised. The hotel was good as was the food. Good to have Bleinham organised for us

November 29, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you so much for your kind review Judy! We are delighted to know that you enjoyed your great little break! We look forward to helping you with your next great little adventure soon.

Thanks again and kindest regards,
Sofia
Great Little Breaks Team

Rated 5 out of 5 stars

Easy to book and very organised before

Easy to book and very organised before, during and after the event

November 20, 2024
Great Little Breaks logo

Reply from Great Little Breaks

Thank you very much for your review! We're delighted that you found the booking process easy and enjoyed a great little break with us. We look forward to helping you plan your next adventure soon!

Kindest regards,
Sofia
The Great Little Breaks Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look