Called to ask questions on booking Alaska rail and cruise. Agent that answered my call Glenn was very patient and helped me determine which package I wanted. He booked everything and promptly calle... See more
Location
Switch location309 W Washington Street, Suite 1100, 60606 Chicago, Illinois, US
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See what reviewers are saying
We’ve only just booked- customer service reps Renaya and Gabe were both friendly, knowledgeable and helpful.
We liked the web site it provided detailed information about the trip that was better than other websites
Agent was very professional, knowledgeable and personable. She made it very easy to work with me in making our reservation.
Company details
Written by the company
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Written by the company
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
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We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Contact info
309 W Washington Street, Suite 1100, 60606, Chicago, Illinois, United States
- 1-877-929-7245
4.4
Excellent
12 reviews
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Excellent customer service
Glen was very helpful in making our trip reservation and could immediately answer all our questions. Excellent friendly customer service.
July 18, 2026
Agent was very professional
Agent was very professional, knowledgeable and personable. She made it very easy to work with me in making our reservation.
July 16, 2026
We’ve only just booked- customer…
We’ve only just booked- customer service reps Renaya and Gabe were both friendly, knowledgeable and helpful.
July 16, 2026
Person was very knowledgeable about the…
Person was very knowledgeable about the trips and booking procedures.
July 17, 2026
Quick Response and Helpful
Called to ask questions on booking Alaska rail and cruise. Agent that answered my call Glenn was very patient and helped me determine which package I wanted. He booked everything and promptly called me back next day to help me book hotel for day before and after the trip. Very helpful.
July 15, 2026
Booking agent was very helpful and…
Booking agent was very helpful and friendly. Great to talk to a real person.
July 15, 2026
Gwen went above and beyond to answer my…
Gwen went above and beyond to answer my questions, and offer options.
July 15, 2026
We liked the web site it provided…
We liked the web site it provided detailed information about the trip that was better than other websites
July 15, 2026
Efi is very friendly and knowledgeable
Efi is very friendly and knowledgeable, is always pleasant to work with.
July 13, 2026
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