Speedy delivery and excellent packaging but a narrow choice of products online from Manchester. Sadly anything that is frozen comes partially or wholly defrosted despite the multiple frozen packs :... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was really impressed by this company. I found a wonderful Greek-French dictionary with them and received 10% off as an introductory offer, which was a nice surprise. (I now have 5% off my next pur... See more
Company replied
A wonderful enterprise selling a wide range of Greek foodstuffs. The delivery service is super speedy and reliable. I especially love their EVOO and specialist honeys. Indeed I am eating a small piece... See more
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Great selection of Greek products. However, some of them are not in stock. Great delivery process and service. The orders regularly arrive within the set timeframe which is amazing. For me, Greek Mark... See more
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Company details
About Greek Market
Written by the company
Greek Market – Greek products delivered across the UK
Greek Market is a technology-led online retailer of Greek products, serving customers across the UK since 2005.
We help customers enjoy authentic Greek food, drinks, pantry essentials, household favourites and selected chilled or frozen Greek products delivered directly to their door.
Our range includes Greek coffee and tea, Greek pies, Greek drinks, Greek cooking ingredients, Greek honey, Greek olives and olive oil, and products from well-known Greek producers and brands.
Why customers choose Greek Market
- Thousands of Greek products available online.
- Free weekday delivery on eligible orders over £59.
- Delivery-day options, including weekday, Saturday and next-working-day delivery where available.
- Careful packing for ambient, chilled and frozen products.
- Direct importing and close supplier relationships, helping us offer strong availability and competitive prices.
- Clear customer support through our Help & FAQs and structured contact form.
- Selected short-dated offers through our Fight Food Waste initiative, clearly shown where applicable.
We value honest customer feedback. Whether your experience was positive or something could have been better, your review helps us understand what we are doing well and where we need to improve.
For order-specific support, delivery questions, damaged items, missing items or product quality concerns, please contact our customer service team through our customer contact form or visit our Help & FAQs section.
Greek Market® is a registered trademark in the United Kingdom.
Contact info
United Kingdom
- 020 8016 6990
- greekmarket.co.uk
4.5
Excellent
281 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products and customer…
Excellent products and customer service. Loyal customer.
February 10, 2025
Reply from Greek Market
Dear Eleni,
Thank you for your wonderful review and for being a loyal customer! We truly appreciate your support and look forward to continuing to bring you the best Greek products and service.
Best regards,
The Greek Market Team
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Ordered on line,delivered within 5 days.
February 10, 2025
Reply from Greek Market
Dear Maggi,
Thank you for your review! We're glad to hear your order arrived within the expected timeframe. We look forward to serving you again soon!
Best regards,
The Greek Market Team
Poor comms .. no delivery
Poor comms, delivery went missing, delivered to wrong house…. no response to my emails I sent to customer services or the courier when advising they left it in wrong place .. really poor service, not had a chance to try the food but wont bother again
February 5, 2025
Sheftalia
Had to try the Sheftalia as I hadn't eaten this in over 40 years, so brought back many happy memories and I wasn't disappointed. Thank you they were delicious !
February 5, 2025
Reply from Greek Market
Dear Duncan,
Thank you for your lovely review! We're delighted that our Sheftalia brought back great memories and didn’t disappoint. We hope you continue to enjoy more Greek favourites with us!
Best regards,
The Greek Market Team
Excellent
All frozen products arrived frozen and in excellent condition. Also all sensitive products, such as cookies, arrived intact. Very satisfied
January 13, 2025
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Very transparent if something is coming…
Very transparent if something is coming to its expiration date. Nicely packed and delivered on time. Definitely trust and recommend.
January 9, 2025
Unprompted review
Exactly as we ordered
Exactly as we ordered, very well packaged and arrived on schedule. Second time of using and certainly won’t be the last!
January 6, 2025
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The quality of the products and values…
The quality of the products and values is great , excellent packaging , good service very fast.
Loved this product would buy again worth every penny.
January 10, 2025
Unprompted review
I have been shopping from the Greek…
I have been shopping from the Greek Market the last couple of years . The quality of the products is superb . They always meet my expectations .The service is excellent as well
October 11, 2024
Unprompted review
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Ouzo candies
Ordered the Ouzo candies and turned up on day expected. Slightly expensive on the postal charge but that's life I guess. Opened them on the bar and my boss took a bag for her exclaiming "my sweets have arrived". Great price and fast delivery with royal mail. Just a bag down but one happy boss.
December 3, 2024
zing Greek products arrived on time
Amazing Greek products arrived on time, perfect packaging, no damage.i recommend to everyone want to have a taste of Greece,
December 2, 2024
Outstanding
Very good ordering system, clear pricing, shipping and delivery earlier than agreed, outstanding packaging, all products packed with care, chilled arrived chilled, would highly recommend the shop!
August 18, 2024
Unprompted review
Reply from Greek Market
Dear Katerina Gkika
On 12/11/2024, you contacted us expressing concerns about receiving products past their expiration dates. We replied to your email the same day (please check your spam folder), explaining our Fight Food Waste initiative and provided detailed information about the best-before dates listed on our website for each product. We also offered you the option to return any unopened items for a full refund.
In an effort to address your concerns personally, we attempted to contact you by phone earlier today as well. However, we were unable to discuss the matter as the call was abruptly disconnected.
We noticed that you have since left a review on Trustpilot mentioning that some products were past the expiration date. We are sorry to hear that you are still dissatisfied despite our previous communications and efforts to resolve the issue.
Our primary goal is to ensure our customers are fully satisfied with their shopping experience.
We value your feedback and would like to understand if there's anything more we can do to assist you. Please let us know if you have any additional concerns by contacting our customer services.
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Great packaging on frozen items
Great packaging on frozen items, fast delivery and great quality
November 5, 2024
Reply from Greek Market
Dear Grigorios Makrakis,
Thank you for your fantastic review! We're delighted to hear that you were pleased with our packaging, fast delivery, and product quality. Ensuring frozen items arrive in top condition is a priority for us, and it’s great to know we met your expectations.
We look forward to serving you again soon!
Kind regards,
Greek Market Team
Products were good and the delivery…
Products were good and the delivery time was good. Not really much else I can say about my first time ordering but I will order from Greek Market in the future.
November 4, 2024
Reply from Greek Market
Dear Brager Vicario,
Thank you for your kind review! We’re glad to hear that you were happy with the products and delivery time. We’re excited to welcome you back for future orders and hope to impress you even more next time.
Kind regards,
Greek Market Team
Lovely yeeros!
October 9, 2024
Unprompted review
Reply from Greek Market
Dear Βασίλης,
Thank you for your review! We’re thrilled to hear you enjoyed the yeeros. Nothing beats the taste of authentic Greek flavours!
We look forward to serving you again soon.
Kind regards,
Greek Market Team
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