All went very well - I selected the plant I wanted from the picture collection and got it safely delivered shortly after the order. So far, the plant looks well and I hope she likes her new home ;)
Company replied

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All went very well - I selected the plant I wanted from the picture collection and got it safely delivered shortly after the order. So far, the plant looks well and I hope she likes her new home ;)
Company replied
I chose a Ficus Robusta Bush 180cm+. I was positigelt impressed by the company's system allowijg cliente to pick the exact specimen they l'île instead of placing a generic order for a plant without... See more
Company replied
I spent more than 1k euro on their website for plants and only 1 plant survived till now . Some were delivered in quite bad status. The big indoor plants were very fast dead. I thought I was bad with... See more
Company replied
Great experience with Green Bubble! It was really helpful that we could see photos of the actual plants beforehand via WhatsApp — especially for the fiddle-leaf fig, which was very important to us. Pa... See more
Company replied
Written by the company
At Green Bubble, we believe everyone is happier with a little more green at home and in the office. Our houseplants come directly from our own nursery and are carefully selected, so you always receive fresh, robust plants. From impressive eye-catchers to compact mood-makers: we’re happy to help you find the perfect match for your interior.
By delivering straight from our own nursery, we keep lines short and quality high. Our packaging is designed to transport plants safely and securely, ensuring your order arrives in top condition. Need help with care? Our team is ready with clear tips and personal advice.
Want to see exactly which plant you’ll get? With our WhatsApp service, you choose your plant based on real photos from the greenhouse. That way, you know the plant you bring home is exactly what you want.
Plants directly from our own nursery 🌱
De Bruidsbogerd 3, 2671DK, Naaldwijk, Netherlands
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The client service is great, the site and possibility to choose your plant is amazing! However the plant which arrives in your place suffered so much during transportation that is not even close to what you have chosen before! My plant arrived with almost no leaves, and the survival ones were broken ! 😞

Reply from Green Bubble
Service and delivery were excellent — quick, smooth, and well-organized from start to finish. The support we received while choosing our plant was genuinely lovely: friendly, helpful, and patient without being pushy. Our plant arrived safely, carefully packaged, and in perfect condition. Overall, a great experience and we’ll happily order again.

Reply from Green Bubble
Choosing a plant can be a personal experience; several plants are sent to you via WhatsApp for you to choose from. What an amazing system! Neatly shipped and delivered on time. Absolutely recommended :)

Reply from Green Bubble
Great communication, great delivery, beautiful plant

Reply from Green Bubble
It’s really sad to buy a plant for your new home and end up with an insect problem instead. After about six weeks, we noticed that the plant was full of ants and other insects, and they started spreading throughout our apartment. We had just moved into a brand-new place, so this was especially stressful and disappointing.
As a customer, you have no way of knowing what might be inside a plant when you buy it, and we trusted that the quality would be good. Unfortunately, there is no return possibility after 2 weeks.
This experience has been very frustrating and has taken away the joy of having plants in our home. We honestly expected better and are now very cautious about buying from here again.

Reply from Green Bubble
Everything was fine. Specially the option to receive WhatsApp pictures if possible plants and to get exactly the one you want. Plant arrived safe and as on the pictures shown.
The only minus is the very long waiting time due to shipping issues regarding the weather.

Reply from Green Bubble
Beware of fraudulent schemes; they do not refund money on returned goods. Communication is practically non-existent.

Reply from Green Bubble
I ordered d a few times with other webshops and they usually disappointed. But this was amazing, so much better. The WhatsApp for pictures is great, the communication for delivery was great, even during the snow storm. Will order again!

Reply from Green Bubble
Beautiful plant, well packed, and it was great to be able to chose the plant I wanted to receive via pictures sent on WhatsApp!

Reply from Green Bubble
Easy to order and speedy delivery. The plants are beautiful and always delivered in great condition

Reply from Green Bubble
Unfortunately, very bad experience, I don't recommend it. I placed an order three weeks ago, it didn’t arrive and I haven't received a refund yet. I've already sent several emails, but they politely tell me I have to wait, that the order is at some post office somewhere. After three weeks of waiting, there's no plant, no money around 100 Euro, and I'm still waiting. I really want to go already to court. This looks a lot like a scam.

Reply from Green Bubble
Ordered already a couple of times and plants come in great shape. Love the feature that I can select the plant I love from pictures. Thank you and will come back!

Reply from Green Bubble
Its nice you can pick your own plant, good service

Reply from Green Bubble
Very well packed, came quite fresh. I'm not giving 5 stars because is slightly smaller than 160 cm, the rest was great.

Reply from Green Bubble
The shop is nice and functionnal.
However...
What I ordered :
"120cm Beaucarnea"
What I received :
a 80cm Beaucarnea
This plant happened to be heavily damaged (2 broken parts) despite the box being intact.
reached to them by mail on the 16th of january and opened a case on paypal, still waiting for a reply...
So far I'm not pleased at all and do not recommend this seller.
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02/02 Update : the shop kindly sent me another plant in replacement, however this one arrived broken too...
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05/02 update : the finally sent me a 20% refund and I'll try to save the initial plant and the replacement one. I don't know who to blame for this but either the packaging doesn't hold the plant tight enough or the boxes are handeled properly during shipping, this will be my last order with this shop.
the customer support is OKish, I asked for plants return and full refund and had to accept a 20% disciount and keep the broken plants that will take months to heal and look fine in my appartment.

Reply from Green Bubble
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