green-mopeds.com Reviews 

Really great company. Went out of their way and provided 10/10 service. Thank you

Ordered a CUx Pro. Jeremy was really helpful by email and on the phone, explaining the buying process to me (I've not bought a new vehicle before). He had lots of advice on the accessories to get based on what I needed, but didn't push.
When an accessory was delayed, he offered to deliver the bike without it and send the accessory on later so that I could get the bike sooner - suits me!
Wayne delivered the bike and was really friendly. He showed me how to use it, how to fit the missing accessory once it arrived etc.

Green- moped are amazing people to do business with ,Anthony was very helpful and Jeremy was outstanding in offering help and advice and he is very knowledgeable and professional. Thank you all in Green- moped.

Go to Jeremy at Green Mopeds where you’ll receive knowledgeable and sound advice. If you want to buy an electric motorcycle or get a service, Green Mopeds is the place to go. I bought my bike from new 2 years ago from here and I’m very happy with my purchase. Great, no nonsense customer care

Great experience dealing with Jeremy, made the process very easy ,and kept me well informed along the way .Scooter was delivered to my home address and everything i needed to know was explained. Can highly recommend using them and I will in the future. 😃

Ignore the one star reviews, totally unfounded.
If you want to buy an electric scooter/moped/motorcycle this is really the only place to go. Professional, personal, with excellent after sales service, don't go anywhere else.

Really knowledgeable and professional service when I purchased my moped. Always kept informed and up to date on my moped all the way until I received it . Im really happy with the service I received and I will definitely go back again for future purchases . Definitely more than trustworthy and I would definitely recommend green mopeds . Will definitely be back to buy from them again in the future

This is by far the best company I've ever come across unbelievably helpful even after work hours I can't recommend them enough I'm new to electric bikes so I asked a lot of questions and I always got a answer and great advice they definitely go above and beyond to help you

I went to Green-mopeds.com to buy my son his first bike. Jeremy was fantastic. He knew I was a very nervous buying a bike online. He called me and spoke to me about all my options and put me at ease. He kept me well informed throughout the whole process. The bike was delivered very quickly and I am over the moon with my purchase.
I highly recommend this company, 5 out of 5 stars for the bike and the service.
Thank you

Purchased a Segway moped.
Advised and sorted.
Overall happy with process.
Will be taking back for service.
Can recommend.

I chose my Yaeda scooter after seeing one of their useful video reviews. Was going to get a 2nd hand one through their site, but got a new one because they then offer half price delivery to Scotland. They sorted DVLA reg and bike was delivered to my door, all made up and ready to go. I love the scooter and am grateful to Green Mopeds for their help.

They were the first company i contacted and the ones i went with. I have a Carrera Zelos in black and a Colorway BK29 which is now in black originally blue, and now since getting intouch with Green mopeds, dealt with Jeremy Boorer am the proud owner of Super Soco TC in black.Everything run smoothly with them from the word go whatever information i asked from them they provided and vice versa and they were extremely helpful throughout the whole process.No matter what time i emailed i got a reply same day. Did my CBT on June 26th 2025 after keeping the bike covered up for a month but now am starting to enjoy the beautiful bike.They helped me sort out every single thing ie insurance, registration,bike security.I would highly recommend them to anyone wanting to go green for the first time or to go further green

Very easy to reach and approachable. Great knowledge and understanding of all motorbikes/mopeds that he has. Received my motorbike in good condition and the delivery wait time for it was very fast.
Would recommend.

I booked a test ride there prior to 3 days and they cancelled it by emailing me 3 hours before the booked time. Furthermore, they did not give me any reason for the cancellation. A chat agent was not friendly enough to explain why it has happened. He claimed that the cancellation before 3 hours is not a issue at all. What a great customer support!

Brought online after watching Jeremy’s videos very happy with my purchase and the service and help.

Excellent service. Very knowledgeable and helpful . Would definitely recommend.

I bought a Horwin EK3 about 6 weeks ago from Green Mopeds and so far it has been great. Before purchasing, I stopped by the garage and saw Jeremy. He is very knowledgable and answered all of my questions about each bike so that I could make an informed decision about which one would suit my commuting. His communication has been excellent and is willing to be messaged on whatsapp which was very convenient. A few unintentional mistakes, such as the bike being delivered without the charger and the battery power not being the one I ordered, were quickly rectified, with the charger being posted out the next day, and the battery being delivered by his mechanic on an agreed date where he also performed the first service for free at my home to make up for the aforementioned, bearing in mind I live on the other side of London! The port on the charger also became loose, to which Jeremy had it replaced by the manufacture under warranty and delivered. I feel confident that I can contact him if I face any issues, but otherwise, I am very happy commuting to and from work with my new Horwin EK3!

My tc max button got water damaged. I was unable to find a local company to fix it in a decent time frame. Jeremy was brilliant. Introduced me to a delivery company and fixed the bike inside a couple of days. Highly regret not purchasing my TC Max from them as urban ebikes was unhelpful. Would highly recommend green mopeds for any purchase.

From first enquiry to after-sales support, I can't rate high enough.

Kept informed of delivery, which was on time and very helpful and clear explanations, so a complete novice could understand.

In January 2023 I contacted Green Mopeds to arrange for my S01 Plus to have its first service: I chose Green Mopeds because I’d purchased the scooter via them and because they were the only Silence UK agent within a reasonable distance from me, a 50-minute ride away.

However, despite having arranged with the owner, Jeremy, to arrive at Green Mopeds for the service on the specified day at 10am, when I arrived Green Mopeds was closed and Jeremy said his mechanic had a medical appointment. Despite the fact that I'd left home at 9am that morning to travel to Green Mopeds, Jeremy had taken no action to contact me to let me know that my visit would have been in vain.

On that occasion, and despite the inconvenience Jeremy’s lack of communication had caused, I decided to give him the benefit of any doubt and agreed to reschedule for a later date to allow my scooter to be serviced, which was completed.

Two weeks ago I contacted Green Mopeds again to arrange another service for my S01 Plus. On this occasion I discussed with Jeremy the issues that I wanted addressed, and we agreed that I would bring my scooter to his premises at 10am on Tuesday 17 September.

However, upon arriving in Brentford at 10am that morning, I again found Green Mopeds closed, so I contacted Jeremy on his mobile number. When Jeremy eventually answered (sounding as if he’d just woken up) he greeted me by name and told me that his mechanic had had to go for a “medical assessment” and was unavailable. Once again, despite me travelling 50 minutes for my appointment at 10am, at no point had Jeremy bothered to try to contact me to let me know that there was no point in me travelling down to his closed premises.

My experience with Jeremy and Green Mopeds is reflected by other reviews that can be found here and elsewhere: as a business Green Mopeds are lazy and incompetent. Jeremy is obviously happy to take his commission for scooter sales, but he and his business have repeatedly proved to be woefully unable to provide even the most basic customer service, and instead chooses to create inconvenience for his returning customers.

I think it’s highly unlikely that any of the positive reviews for Green Mopeds are truthful (very few review sites can be trusted in this respect), yet a clear pattern emerges from the negative reviews that Jeremy’s business has received.

What will follow is a lengthy response from Jeremy denying all of this, as he has done with other negative reviews. If Jeremy spent as much effort providing customer service as he does responding to negative reviews in an attempt to shut them down, then maybe he would have a viable business.

Avoid at all costs.