Food and recipes are good. Courier is poor. Does not ring doorbell, dumps food outside visible from road in hot weather. None of the food box companies appear to be able to get couriers to deliver the... See more
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Review summary
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Reviews shaping this summary
All good in the first few months however recently I have had missing ingredients for the recipes ordered and on two occasions whole meals missing but ingredients sent for an unknown meal. Issues have... See more
Company replied
Very good experience so far. Top quality ingredients, very easy meals to prepare. No waste, so cost-effective. Very tasty meals. The only downside is the courier Green Chef uses to deliver the goods... See more
Company replied
Definitely a great brand with good customer service and a variety of recipes. I love that it helps me save time deciding what to eat, travelling to the shops, and avoiding crowded stores. My main i... See more
Company replied
3.1
Average
5K reviews
Asks customers to review
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Really good so far
Really good so far. We are on week 3 and the ingredients delivered are of great quality and taste lovely. The instructions are simple to follow and the finished meal looks exactly like on the picture. We are very happy with what we have tried this far, we will see if we manage to find enough variety for our taste in the long run.
March 14, 2026
Reply from Green Chef UK
Hi Astrid
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Rusty💚
The Green Chef Team
Reply from Green Chef UK
Hi Ms. Pauline
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If there's anything you need or if you'd like to share more feedback, our Customer Care team is here to help 7 days a week, from 9:00 AM to 10:00 PM, at 020 4538 1121.
All the best,
Rusty
The Green Chef Team
So many recipes to choose from each…
So many recipes to choose from each week, always delivered as expected and well packaged. Every meal I've cooked has been delicious, very tasty with good quality ingredients, including the steaks I've had.
April 1, 2026
Unprompted review
Reply from Green Chef UK
Hi There
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Rusty💚
The Green Chef Team
Great company providing great food
My husband has needed to be on a strict keto diet and Green Chef has supplied us with over 40 really delicious keto meals so far, it’s made being on this diet so easy for him. We’re amazed by the variety they offer and they’re so simple to cook. With their app it’s easy to order and you can skip a week easily too if you’re going on holiday. We can’t thank Green Chef enough. Keep on doing what you’re doing.
March 31, 2026
Reply from Green Chef UK
Hi Mrs Laura
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Rusty💚
The Green Chef Team
Poor support
So the recipes have been good for the last couple of weeks, however I have wrong ingredients and the customer services is really poor. The formatting for the app on android means that I can't actually use the chat and theres no other way of contacting.
March 31, 2026
Unprompted review
Reply from Green Chef UK
Hi Lex
Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If there's anything you need or if you'd like to share more feedback, our Customer Care team is here to help 7 days a week, from 9:00 AM to 10:00 PM, at 020 4538 1121.
All the best,
Rusty
The Green Chef Team
Check basket before leaving they con you
You have to pay and register before choosing meals, if you click on them to have a look at content it puts in your basket, I cancelled and deactivated my account only to receive an email as to what I had ordered which I didn’t! Website is not clear so be warned, I would never use them again
March 30, 2026
Unprompted review
Reply from Green Chef UK
Hi Tracey
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care. Customer care team is here 7 days a week, 9:00am to 10:00pm, on 020 4538 1121.
We would be more than happy to get this sorted for you.
-Rusty
The Green Chef Team
Boring and unimaginative
Boring and unimaginative. Cheese sauce on fish. Flour missing.
I’ve used Mindful Chef for years who provided creative meals, never with ingredients missing and top quality. I thought I’d try something new - very unwise.
March 30, 2026
Unprompted review
Reply from Green Chef UK
Hi Drucker
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care. Customer care team is here 7 days a week, 9:00am to 10:00pm, on 020 4538 1121.
We would be more than happy to get this sorted for you.
-Rusty
The Green Chef Team
Absolutely amazing
Absolutely amazing, everything came fresh and as ordered, chicken was only up to the 29.04 s,so that's was need to be cooked on Sunday,(which gave me only 1 day to cook ), a bit disappointed, but pork came with a long date, so happy about that. Portioning great and instructions clear .
I like the timer which helps while you cooking, but could of had alarm on the end, as is just stop , while you cooking ,so need to watch the time as you can miss and over cook easy, also unfortunately the speakers 🔊 of reading the cooking part is not working for some reason, but I managed .
Food great ,so far made the chicken pesto pot and is delicious, was suprice of having a French cream thought it will be a bit of yogurt but it work as asked healthy version/keto.
Im looking forward for next meal
March 24, 2026
Reply from Green Chef UK
Hi Barbara
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Rusty💚
The Green Chef Team
Reply from Green Chef UK
Hi Lynnette
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Rusty💚
The Green Chef Team
Reply from Green Chef UK
Hi J Maclean,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
-Ann💚
The Green Chef Team
Tasty meals and big portions
March 11, 2026
Reply from Green Chef UK
Hi Naomi,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Ann💚
The Green Chef Team
Really tasty meals delivered to my door…
Really tasty meals delivered to my door that fit in with my lifestyle. No food waste.
March 26, 2026
Unprompted review
Reply from Green Chef UK
Hi Joanne,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Ann💚
The Green Chef Team
Good chodinner delivered to the doorice of menu.
Good choice of menu.
Delivery always on time.
Food always fresh and tasty.
March 26, 2026
Unprompted review
Reply from Green Chef UK
Hi Vanessa,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
-Ann💚
The Green Chef Team
The best food box for quality and…
The best food box for quality and value. Keto options are amazing!
August 19, 2025
Reply from Green Chef UK
Hi Cheryl,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Ann💚
The Green Chef Team
Incompetent customer services.
I am not a customer of Green Chef never have been never will be, however last month I returned home to find a box on my doorstep, it had my address on it with another females name on it. I contacted the company and was told to keep the box and that would be the last I would hear about it. Today I received a letter to my address for the named female demanding payment for the box and threatening bailiffs. I again contacted Greenchef to demand my address be removed from the account of that female, I do not fully believe that this will be fully actioned.
March 26, 2026
Unprompted review
Reply from Green Chef UK
Hi Miss Jennifer,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care. Customer care team is here 7 days a week, 9:00am to 10:00pm, on 020 4538 1121.
We would be more than happy to get this sorted for you.
-Ann
The Green Chef Team
Stupidly I thought green chef was…
Stupidly I thought green chef was vegitarian or vegan so was surprised to find meat
So far the meals have been good
March 5, 2026
Reply from Green Chef UK
Hi Lyn
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need anything, our Customer Care team is here 7 days a week, 9:00am to 10:00pm, on 020 4538 1121.
All the best,
Rusty
The Green Chef Team
Brilliant
Have tried several online food services, and Green Chef is by far the best. Really good quality food. Good portion sizes. Easy to follow recipes and a good range of recipes. Easy to order and amend if needed.
January 15, 2026
Reply from Green Chef UK
Hi MRS KIRSTY MCFARLANE
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Rusty💚
The Green Chef Team
Good flavour good quality
March 14, 2026
Reply from Green Chef UK
Hi Jackie
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Rusty💚
The Green Chef Team
Been sent a box even though I…
Been sent a box even though I unsubscribed weeks ago
Got a message saying it had been sent in error but they have still charged me for it
Can someone sort this out please?
Not on chat as it clearly doesn't work
Not good enough to treat people this way.
March 23, 2026
Unprompted review
Reply from Green Chef UK
Hi Nick
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care. Customer care team is here 7 days a week, 9:00am to 10:00pm, on 020 4538 1121.
We would be more than happy to get this sorted for you.
-Rusty
The Green Chef Team
Reply from Green Chef UK
Hi Mrs Lee Kett
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, our Customer Care team are available 7 days a week, 9:00am to 10:00pm, on 02045381121
Happy cooking! 😊
- Rusty💚
The Green Chef Team
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