Green Gruff Reviews 101

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I had an order problem that was addressed quickly. Rancid product. However, return email is offline and no response through the phone. I had to leave a message in under 5 seconds or I’m cut off! I’m... See more

Rated 1 out of 5 stars

Green gruff is totally lacking in customer service. Contacted the company three separate times, twice via phone at their toll free number. Left a voicemail, third through email. Had a concern on two s... See more

Rated 5 out of 5 stars

Found this product at a local dispensary and tried them out for my elderly pup who is struggling with anxiety related to pain and dementia. Seems to help him sleep better at night and he’s not so grow... See more

Company replied

Rated 1 out of 5 stars

I recently tried the Green Gruff Relax and Calming Dog Treats for my dogs, and I was quite disappointed. Despite the claims of promoting relaxation, I didn't notice any calming effects on my pups. The... See more

Company details

  1. Pet Store

Written by the company

All-natural, organic, delicious supplements for your dog's health and wellness.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great supplement!

I have an elderly dog who has significant mobility issues and pain. The vet is reluctant to prescribe anti-inflammatory meds due to age and kidney function. I purchased Green Gruff and I have seen a vast improvement in his well-being since starting these supplements. As an added benefit, he loves them. I strongly recommend them.

July 28, 2021
Green Gruff logo

Reply from Green Gruff

Thanks, Virginia. We appreciate your trust in Green Gruff!

Advertisement
Rated 5 out of 5 stars

Great Product!

Found this product at a local dispensary and tried them out for my elderly pup who is struggling with anxiety related to pain and dementia. Seems to help him sleep better at night and he’s not so growly towards his siblings. Decided to reorder from the website as the shop has been out the last two times. Really loving the cricket protein base as mine has significant allergies to beef and chicken product!

July 20, 2021
Green Gruff logo

Reply from Green Gruff

Hi Megan, glad to hear that our product is working for your pup! We are happy that you love cricket protein as much as we do. It is also a great carrier for all the active ingredients that we have so that your dog can see better effects!

Rated 4 out of 5 stars

Dog loves them but too expensive without combo pack

Loved the combining of a jar with 2 trial bags. My dog loved them but unfortunately the only way I could afford them was with the combo pack like mentioned before. Recently viewed your page and didn't see the combo pack available anymore. Sad but I'm sure my dog will get over it.

July 20, 2021
Green Gruff logo

Reply from Green Gruff

Hi Ross, glad that your dog enjoyed our product! While we do not have that combo anymore, we have different promotions going on monthly that could help with the price! Currently we have 25% store wide, so be sure to sign up with your email to get notified of our deals!

Rated 5 out of 5 stars

My dog has had hip issues in the past…

My dog has had hip issues in the past and we've started giving him Ease Joint & Hip. The results have been amazing as he hasn't had a flare up since starting to take them.

May 12, 2021
Unprompted review
Green Gruff logo

Reply from Green Gruff

Hi Chris, glad that our product has been able to help your pup! Thanks for sharing your story with us :)

Rated 5 out of 5 stars

It Really Works!

My dog, LuckyRose loves her pumpkin flavor CBD infused treats! Her joints ache a bit, and she doesn’t walk as far as she used to, but when she takes the recommended amount she is ready for her walks! Thanks for making a product that works! My dog loves it and it truly helps her condition. Delivery was very fast! As a dog-mom, I so approve of Green Gruff!

May 12, 2021
Green Gruff logo

Reply from Green Gruff

Hi Danita, thank you so much for sharing your story with us. Glad that our product was able to make a difference in your pups life!

Advertisement
Rated 1 out of 5 stars

Very slow delivery

Very slow delivery. I ordered the same thing from Amazon with free shipping and got it in 2 days. I'm still waiting for my product. I ordered the Amazon product 5 days after I ordered on this. Site.blastvtime I'll use them.

May 4, 2021
Green Gruff logo

Reply from Green Gruff

Hi Danual, we're so sorry that you have to wait so long. Your package is on the way and is scheduled to arrive on Friday, May 7! Here is the tracking code if you want to keep an eye on it: 9400116902156040116372.

We make sure to process orders within 2 business days and then it is up to the shipping company to get it to your door. So sorry for this delay and thank you for your patience. If there is any thing we can do to put a smile on your pups face please reach out to us at info@greengruff.com!

Rated 5 out of 5 stars

I have a large 10 year old Husky with…

I have a large 10 year old Husky with joint and hip pain. Since using Green Gruff products he has been like a puppy; active and always ready for a walk/run. A little goes a long way, although he can have up to 4 chews with only 2 he is his old self again.
The chews have him feeling great for his walks throughout the day, and still allow him to have his lazy old dog moments.

April 22, 2021
Advertisement
Rated 4 out of 5 stars

Great Gift!

Got them as a gift for my friend's dog. She loves them! The Calm really helps her in stressful situations.

April 21, 2021
Rated 4 out of 5 stars

My 14 year old German shepherd/chow mix…

My 14 year old German shepherd/chow mix was haveing trouble going up and down stairs. He wouldn't even use his back legs he would just hop the stairs. Now hes using them back legs a bit more, not as well as I hoped but he is improving . I would definitely recommend!!

April 20, 2021
Green Gruff logo

Reply from Green Gruff

Thanks, Kris! This is great news... really happy to hear his mobility is improving! Please let us know what we can do to make your pup even more comfortable and get that star rating up to a 5! We'd love to see a picture too!

Rated 5 out of 5 stars

Ease CBD

The Ease with CBD is a fantastic product loved by several dogs in my home. I ordered Ease without CBD on accident (they have a separate CBD website!) and Green Gruff kindly cleared the confusion and offered to send me the correct product. Great treats from a caring company if you ask me.

April 16, 2021
Unprompted review
Green Gruff logo

Reply from Green Gruff

Hi Curt - We're really sorry about the confusion here... seems you're looking for our EASE (with CBD) product which is in fact Coconut Pumpkin. It looks like you may have ordered or received our EASE supplement without the CBD which is the Smoked Coconut. We're going to get a jar of EASE Coconut Pumpkin out to you ASAP and we hope to see that 1-star rating back up to a 5-star - thank you!

Rated 5 out of 5 stars

I bought the clam and relax for my 10…

I bought the clam and relax for my 10 year old Coton/Shih Tzu mix who is in the late stages of his life. He is already on something for his joint pain but still can not do steps, 2 days after taking these is was able to use the steps! Thank you!

April 8, 2021
Green Gruff logo

Reply from Green Gruff

Amazing, thanks for sharing Lacey! We are so happy that your pup is doing better after just 2 days of using Green Gruff.

Advertisement
Rated 2 out of 5 stars

Not for this particular dog, unfortunately.

Okay, my rating is just for how he (the dog) reacted. The shipping was super fast, and well packaged. 5 stars for that. But the dog won't even try them! I don't know why. He just growled when we tried to offer one to him. We tried just leaving one of the chews within his reach without us being around, to see if he'd at least try it. He just wouldn't have anything to do with it.

So, the product is probably fine, just not for this particular dog!

April 8, 2021
Green Gruff logo

Reply from Green Gruff

Thanks for your feedback CJ. Our recommendation is to keep trying, once they acquire a taste for it they'll be hooked! In rare instances, it could take 5 or 6 chews for them to acquire a taste. If there's anything we can do to put a smile on your face (and your pup's!) please let us know.

Rated 4 out of 5 stars

Green Guff has helped our puppy…

Green Guff has helped our puppy somewhat when meeting new people. He still barks when people come into our home, but calms down quickly with Green Guff.

March 29, 2021
Green Gruff logo

Reply from Green Gruff

Great to hear DV! Thank you for taking a moment to let us know how we're doing!

Rated 5 out of 5 stars

Highly recommend!!!!!

Both my picky puppies love Green Gruff’s treats and I can totally see a difference in their everyday life because of them! My dachshund has a ton more energy and his coat is so silky soft!! My other dog is more calm and does not shake or cry when we leave the house which is such an improvement! I will continue to use these amazing treats until they run out!!! Their tails are always wagging when we pull out these treats!

March 24, 2021
Unprompted review
Green Gruff logo

Reply from Green Gruff

Super-great to hear, Laura! Thank you so much for using Green Gruff products. We love to hear about pups who benefit from our supplements daily. Spread the Green Gruff love!

Advertisement
Rated 2 out of 5 stars

Why are there 2 separate websites for…

Why are there 2 separate websites for your products? Why not put your products all on one site so there isn't any confusion? The website on my black label sample takes me to the silver label website. I spent $85 on the wrong products because I wasn't aware there was another site for the black label. The silver label has done nothing for my dogs!

March 24, 2021
Green Gruff logo

Reply from Green Gruff

Hi Tammy - we're sorry about that! We are in fact working on doing a better job of offering the products together. Regulations and how we can advertise make it a challenge but we appreciate the feedback! It does take some time, like all supplements, to see the effects too. If there's anything we can do to help, let us know. We'll reach out directly too.

Rated 1 out of 5 stars

Dog Won’t Eat Them

Wish I could say these work great, but I can’t. My dog won’t even eat them, Spits them right back out.

March 24, 2021
Green Gruff logo

Reply from Green Gruff

JMS - We're really sorry to hear your dog doesn't like our chews! In rare instances, it could take 5 or 6 chews for them to acquire a taste. If there's anything we can do to put a smile on your face (and your pup's!) please let us know.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look